<p>Location: Remote, US</p><br/><p>Employment Type: Full-time Employment</p><br/><p>Team: Patient Marketing</p><br/><div><b style="font-size: 13pt">What We Do</b></div><div><span style="font-size: 12pt">Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.</span></div><div><span style="font-size: 10.5pt">&nbsp;</span></div><div><b style="font-size: 13pt">Who We Are</b></div><div><span style="font-size: 12pt">We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations. </span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><b style="font-size: 13pt">Position Overview</b></div><div><span style="font-size: 12pt">The Director of Patient Marketing will provide oversight for all patient marketing initiatives for IRO, DRO and specialty services with special focus around compliance. This position will work cross functionally with Patient Communications, Patient Education, Patient Access, and Patient Experience in addition to other operational groups across Care Access organization.&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><b><i style="font-size: 13pt">What You'll Be Working On</i></b></div><div><b style="font-size: 12pt">Duties include but not limited to:</b></div><div>·<span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Develop and lead internal PR teams (Patient Site Ads, Digital Marketing and Recruitment Strategy) to ensure all areas are strategic and innovative as they work to fulfill the top of the PR funnel.&nbsp;</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Collaborate with cross-functional teams, including Market Research and Data Analysis, to gather insights and incorporate data-driven decisions into patient marketing strategies.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Strategize on the design of patient journeys across all IRO/DRO studies in collaboration with Business Development and Customer Success departments.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Stay abreast of industry trends, competitive landscape, and regulatory changes to proactively adjust marketing strategies and ensure compliance.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Provide regular briefs (bi-monthly, monthly, quarterly) with key stakeholders around Net Promoter Scores (NPS) and overall customer satisfaction scores against industry standards.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Establish and maintain strong relationships with key stakeholders, including healthcare professionals, patient advocacy groups, and external partners, to enhance the impact of patient marketing initiatives.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Oversee the creation and execution of patient-centric content across various channels, ensuring alignment with brand messaging and compliance standards.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Lead the development of patient engagement programs, leveraging digital platforms and emerging technologies to enhance the patient experience and drive positive health outcomes.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Collaborate with Legal and Regulatory teams to review and approve marketing materials, ensuring compliance with relevant laws and regulations.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Monitor and evaluate the effectiveness of patient marketing initiatives, adjusting strategies as needed to achieve key performance indicators and objectives.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Develop and manage the patient marketing budget, ensuring efficient allocation of resources and cost-effective implementation of campaigns.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Act as a mentor and leader within the patient marketing team, fostering a culture of creativity, collaboration, and continuous improvement.</span></div><div><br></div><div><b style="font-size: 13pt">Physical and Travel Requirements</b></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">This is a remote position with less than 20% travel requirements. Occasional planned travel may be required as part of the role. </span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><b><i style="font-size: 13pt">What You Bring</i></b></div><div><b style="font-size: 12pt">Knowledge, Skills, and Abilities:</b></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Strong analytical mindset, adept at interpreting data to inform strategic decision-making for patient marketing campaigns.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Demonstrated ability to think strategically and creatively, driving innovation in patient engagement approaches.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">In-depth knowledge and hands-on experience with Customer Relationship Management (CRM) systems, coupled with a solid background in graphic design systems to ensure a holistic and integrated marketing approach.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Track record of successfully adapting to and implementing advancements in technology and tools within the patient marketing landscape, showcasing a commitment to staying at the forefront of industry trends.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Proven leadership in developing and executing comprehensive patient engagement strategies, reflecting a deep understanding of the evolving dynamics in the healthcare and pharmaceutical sectors.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Strong command of compliance considerations within patient marketing, ensuring all initiatives align with regulatory standards and ethical guidelines.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Exceptional skills in collaborating with cross-functional teams, fostering relationships with key stakeholders, and providing strategic guidance on patient marketing initiatives based on accumulated knowledge.</span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><b style="font-size: 12pt">Certifications/Licenses, Education, and Experience:</b></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Bachelor’s degree in marketing, preferred.</span></div><div><span style="font-size: 12pt">·</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">At least 10 years of experience in marketing and building strategies.</span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><b style="font-size: 13pt">Benefits (US Full-Time Employees Only)</b></div><div><span style="font-size: 13.5pt">●</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">PTO/vacation days, sick days, holidays. </span></div><div><span style="font-size: 13.5pt">●</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">100% paid medical, dental, and vision Insurance. 75% for dependents.</span></div><div><span style="font-size: 13.5pt">●</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">HSA plan</span></div><div><span style="font-size: 13.5pt">●</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Short-term disability, long-term disability, and life Insurance. </span></div><div><span style="font-size: 13.5pt">●</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">Culture of growth and equality</span></div><div><span style="font-size: 13.5pt">●</span><span style="font-size: 7pt">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 12pt">401k retirement plan</span></div><div><b style="font-size: 13pt">&nbsp;</b></div><div><b style="font-size: 13pt">Diversity &amp; Inclusion</b></div><div><span style="font-size: 12pt">We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success. </span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><span style="font-size: 12pt">At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the</span></div><div><span style="font-size: 12pt">physicians and caring for patients.</span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><span style="font-size: 12pt">We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</span></div><div>&nbsp;</div><div><span style="font-size: 12pt">Care Access is unable to sponsor work visas at this time.</span></div><div><br></div><div><b style="font-size: 13pt">Employment Statement</b></div><div><span style="font-size: 11.5pt">Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.</span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div>&nbsp;</div><div>&nbsp;</div>

Location: Remote, US

  

Employment Type: Full-time Employment

  

Team: Patient Marketing

  

 **What We Do**

Care Access is a unique, multi-specialty network of research sites which
operates as one connected team of physician investigators, nurse coordinators,
and operations managers. Our goal is to engage every healthcare professional
in clinical research and to make clinical trials a care option for every
patient. By removing this bottleneck, Care Access is helping accelerate the
approval and delivery of critical and life-saving therapies.



 **Who We Are**

We care. Our people are the engines behind our mission: to revolutionize
access to clinical trials for the benefit of patients everywhere. We care for
one another, find new ideas to accelerate medicine, and seed a long-term
impact for generations.



 **Position Overview**

The Director of Patient Marketing will provide oversight for all patient
marketing initiatives for IRO, DRO and specialty services with special focus
around compliance. This position will work cross functionally with Patient
Communications, Patient Education, Patient Access, and Patient Experience in
addition to other operational groups across Care Access organization.  



 ** _What You'll Be Working On_**

 **Duties include but not limited to:**

·         Develop and lead internal PR teams (Patient Site Ads, Digital
Marketing and Recruitment Strategy) to ensure all areas are strategic and
innovative as they work to fulfill the top of the PR funnel.

·         Collaborate with cross-functional teams, including Market Research
and Data Analysis, to gather insights and incorporate data-driven decisions
into patient marketing strategies.

·         Strategize on the design of patient journeys across all IRO/DRO
studies in collaboration with Business Development and Customer Success
departments.

·         Stay abreast of industry trends, competitive landscape, and
regulatory changes to proactively adjust marketing strategies and ensure
compliance.

·         Provide regular briefs (bi-monthly, monthly, quarterly) with key
stakeholders around Net Promoter Scores (NPS) and overall customer
satisfaction scores against industry standards.

·         Establish and maintain strong relationships with key stakeholders,
including healthcare professionals, patient advocacy groups, and external
partners, to enhance the impact of patient marketing initiatives.

·         Oversee the creation and execution of patient-centric content across
various channels, ensuring alignment with brand messaging and compliance
standards.

·         Lead the development of patient engagement programs, leveraging
digital platforms and emerging technologies to enhance the patient experience
and drive positive health outcomes.

·         Collaborate with Legal and Regulatory teams to review and approve
marketing materials, ensuring compliance with relevant laws and regulations.

·         Monitor and evaluate the effectiveness of patient marketing
initiatives, adjusting strategies as needed to achieve key performance
indicators and objectives.

·         Develop and manage the patient marketing budget, ensuring efficient
allocation of resources and cost-effective implementation of campaigns.

·         Act as a mentor and leader within the patient marketing team,
fostering a culture of creativity, collaboration, and continuous improvement.

  

 **Physical and Travel Requirements**

·         This is a remote position with less than 20% travel requirements.
Occasional planned travel may be required as part of the role.



 ** _What You Bring_**

 **Knowledge, Skills, and Abilities:**

·         Strong analytical mindset, adept at interpreting data to inform
strategic decision-making for patient marketing campaigns.

·         Demonstrated ability to think strategically and creatively, driving
innovation in patient engagement approaches.

·         In-depth knowledge and hands-on experience with Customer
Relationship Management (CRM) systems, coupled with a solid background in
graphic design systems to ensure a holistic and integrated marketing approach.

·         Track record of successfully adapting to and implementing
advancements in technology and tools within the patient marketing landscape,
showcasing a commitment to staying at the forefront of industry trends.

·         Proven leadership in developing and executing comprehensive patient
engagement strategies, reflecting a deep understanding of the evolving
dynamics in the healthcare and pharmaceutical sectors.

·         Strong command of compliance considerations within patient
marketing, ensuring all initiatives align with regulatory standards and
ethical guidelines.

·         Exceptional skills in collaborating with cross-functional teams,
fostering relationships with key stakeholders, and providing strategic
guidance on patient marketing initiatives based on accumulated knowledge.



 **Certifications/Licenses, Education, and Experience:**

·         Bachelor’s degree in marketing, preferred.

·         At least 10 years of experience in marketing and building
strategies.



 **Benefits (US Full-Time Employees Only)**

●     PTO/vacation days, sick days, holidays.

●     100% paid medical, dental, and vision Insurance. 75% for dependents.

●     HSA plan

●     Short-term disability, long-term disability, and life Insurance.

●     Culture of growth and equality

●     401k retirement plan

 ** **

 **Diversity & Inclusion**

We serve patients and researchers from diverse cultures and communities around
the world. We are stronger and better when we build a team representing the
people we aim to support. We maintain an inclusive culture where people from a
broad range of backgrounds feel valued and respected as they contribute to our
mission. We value diversity and believe that unique contributions drive our
success.



At Care Access, every day, we are advancing medical breakthroughs. We’re
uniting standard patient care with cutting-edge treatments and research. Our
work brings life-changing therapies to those in need and paves the way for
newer and greater treatments to reach the world. We’re proud to advance these
breakthroughs and work with the big players while engaging with the

physicians and caring for patients.



We are an equal opportunity employer, and all qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity or expression, pregnancy, age,
national origin, disability status, genetic information, protected veteran
status, or any other characteristic protected by law.



Care Access is unable to sponsor work visas at this time.

  

 **Employment Statement**

Care Access complies with all employment laws and regulations with respect to
its employment practices, terms and conditions of employment, and pay equity
and wages. Care Access does not engage in any unfair or forced labor practice
and does not tolerate, under any circumstances, the use of any form of forced
or involuntary labor, child labor, or human trafficking. This extends to
suppliers, partners, or other third parties with whom Care Access does
business. Care Access values and promotes the protection of human rights
everywhere.









