<p>Location: Remote</p><br/><p>Employment Type: Full Time</p><br/><p>Team: Product</p><br/><div><span style="font-size: 16px">Hi, we’re Gravie. We improve the way employers offer health benefits and provide employees coverage they can actually use. And we’re looking for a </span><b style="font-size: 16px">Head of Product of Comfort Plans.&nbsp;</b></div><div><br></div><div><span style="font-size: 16px">At Gravie, we’re building the health plan of the future. For the past few decades, the health insurance industry has evolved to serve the needs of employers, insurance companies, brokers, and (sometimes) doctors and hospitals. The needs of the consumer, however, have largely been left out of the equation. We’re changing that. We are rebuilding the entire health insurance stack, with the consumer as the central focus. Our goal is to create a health plan that people can love.</span></div><div><br></div><div><b style="font-size: 16px">A Little More About Us:</b></div><div><span style="font-size: 16px">• We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.</span></div><div><span style="font-size: 16px">• We are quickly becoming one of the fastest growing health benefits companies in the country. We have received numerous awards and accolades, including Inc. Magazine Best in Business Gold Medal award in 2021, and JMP Securities Top 50 Private Companies in Insurtech in 2022.</span></div><div><span style="font-size: 16px">• We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.</span></div><div><span style="font-size: 16px">• Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common</span></div><div><span style="font-size: 16px">• Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.</span></div><div><br></div><div><b style="font-size: 16px">A little more about the role:</b></div><div><span style="font-size: 16px">Gravie is growing!&nbsp; In this newly created role, the Head of Product of Comfort Plans will set the product strategy and bring it to life, creating products (digital products + offline experiences) that our customers will love. You’ll own our Comfort Plan products and experiences that include member app and portal, member plan selection, enrollment, and onboarding experience, new digital tools for members, member communications and engagement tools, payment products, and partner experiences like our pharmacy benefit. You will also manage the product manager that oversees our clinical capabilities, partnerships, and experiences for Comfort members. These products include a mix of third-party and homegrown products. You will partner closely with Technical Product Managers, UX/UI, and Engineering to deliver on this remit.</span></div><div><br></div><div><span style="font-size: 16px">You’ll also play a role in establishing the Product function at Gravie, bringing the product management process to life, identifying, and championing the practices that bring customer-centric thinking, predictability, and repeatability throughout product development. You’ll bring a strong mix of strategic thinking, product management fundamentals, research, experimentation, and analytical skills to this role. </span></div><div><br></div><div><b style="font-size: 16px">You will:</b></div><div><span style="font-size: 16px">• Identify and analyze market trends, user needs, and competitive landscape to create a product strategy that will meet and exceed the needs of our customers.</span></div><div><span style="font-size: 16px">• Deeply understand our customers, backed by data.</span></div><div><span style="font-size: 16px">• Have a strong understanding of the business, including revenue and profitability and how it impacts the products we build, launch, and maintain.</span></div><div><span style="font-size: 16px">• Create the product strategy for our Comfort plans. Get buy-in from key partner teams, and the Leadership Team.</span></div><div><span style="font-size: 16px">• Define the product roadmap and prioritize features based on value and feasibility for Comfort plans.</span></div><div><span style="font-size: 16px">• Document product requirements using the business requirements document format.</span></div><div><span style="font-size: 16px">• Coordinate with EPMO, TPMs, CX, UX/UI, Engineering, Operations, and other stakeholders to ensure the product meets user expectations and business objectives.</span></div><div><span style="font-size: 16px">• Lead go-to-market strategies and coordinate with Marketing, Sales, Gravie Care, and Account Management teams</span></div><div><span style="font-size: 16px">• Coach, manage, and mentor a small team.</span></div><div><br></div><div><b style="font-size: 16px">You bring:&nbsp;</b></div><div><span style="font-size: 16px">• 10+ years of experience working in a product role with strategy and development experience.</span></div><div><span style="font-size: 16px">• High ownership with agency and a strong bias for action to create the change you wish to see.</span></div><div><span style="font-size: 16px">• Excellent verbal and written communication skills to work with peers, stakeholders, and leaders.</span></div><div><span style="font-size: 16px">• Strong technical leadership, project management, creative problem solving, business analysis, and troubleshooting skills.</span></div><div><span style="font-size: 16px">• Experience managing both third-party and homegrown products.</span></div><div><span style="font-size: 16px">• Experience developing consumer-facing products.</span></div><div><span style="font-size: 16px">• Strong understanding of the US healthcare ecosystem and payer role and responsibilities, including regulatory environment.</span></div><div><span style="font-size: 16px">•&nbsp;Passion for improving healthcare.</span></div><div><span style="font-size: 16px">• Flexible mindset – we are a growing company, and you need to be able to shift based on the needs of the business.</span></div><div><span style="font-size: 16px">• Empathy – you’re able to put yourself in the members’ shoes.</span></div><div><span style="font-size: 16px">• A ‘get things done’ attitude even if it’s not been done before. You are scrappy and resourceful.</span></div><div><br></div><div><span style="font-size: 16px">Competitive pay is standard. Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, cell phone reimbursement, education reimbursement, and 1 week of paid paw-ternity leave just to name a few.</span></div>

Location: Remote

  

Employment Type: Full Time

  

Team: Product

  

Hi, we’re Gravie. We improve the way employers offer health benefits and
provide employees coverage they can actually use. And we’re looking for a
**Head of Product of Comfort Plans.  **

  

At Gravie, we’re building the health plan of the future. For the past few
decades, the health insurance industry has evolved to serve the needs of
employers, insurance companies, brokers, and (sometimes) doctors and
hospitals. The needs of the consumer, however, have largely been left out of
the equation. We’re changing that. We are rebuilding the entire health
insurance stack, with the consumer as the central focus. Our goal is to create
a health plan that people can love.

  

 **A Little More About Us:**

• We know healthcare. Our company was founded and is still led by industry
veterans who have started and grown several market-leading companies in the
space.

• We are quickly becoming one of the fastest growing health benefits companies
in the country. We have received numerous awards and accolades, including Inc.
Magazine Best in Business Gold Medal award in 2021, and JMP Securities Top 50
Private Companies in Insurtech in 2022.

• We have raised money from top tier investors who share the same long-term
vision as we do of building an industry defining company that will endure over
the long run. We are well capitalized.

• Our customers like us. Our revenue churn is in the low single digits, in an
industry where greater than 20% churn is common

• Our culture is unique. We tend to be non-hierarchical, merit-driven,
opinionated but kind people who thrive working in a high-performance, fast-
paced environment. People at Gravie care deeply about making a positive impact
in the lives of the people we serve. We may not be the right place for
everybody, but if you get energized by doing work every day that focuses on
putting consumers at the front of the line, we could be a great place for you.
It takes unique people and diverse perspectives to deliver our results. We
encourage you to be your authentic self – we like you that way.

  

 **A little more about the role:**

Gravie is growing!  In this newly created role, the Head of Product of Comfort
Plans will set the product strategy and bring it to life, creating products
(digital products + offline experiences) that our customers will love. You’ll
own our Comfort Plan products and experiences that include member app and
portal, member plan selection, enrollment, and onboarding experience, new
digital tools for members, member communications and engagement tools, payment
products, and partner experiences like our pharmacy benefit. You will also
manage the product manager that oversees our clinical capabilities,
partnerships, and experiences for Comfort members. These products include a
mix of third-party and homegrown products. You will partner closely with
Technical Product Managers, UX/UI, and Engineering to deliver on this remit.

  

You’ll also play a role in establishing the Product function at Gravie,
bringing the product management process to life, identifying, and championing
the practices that bring customer-centric thinking, predictability, and
repeatability throughout product development. You’ll bring a strong mix of
strategic thinking, product management fundamentals, research,
experimentation, and analytical skills to this role.

  

**You will:**

• Identify and analyze market trends, user needs, and competitive landscape to
create a product strategy that will meet and exceed the needs of our
customers.

• Deeply understand our customers, backed by data.

• Have a strong understanding of the business, including revenue and
profitability and how it impacts the products we build, launch, and maintain.

• Create the product strategy for our Comfort plans. Get buy-in from key
partner teams, and the Leadership Team.

• Define the product roadmap and prioritize features based on value and
feasibility for Comfort plans.

• Document product requirements using the business requirements document
format.

• Coordinate with EPMO, TPMs, CX, UX/UI, Engineering, Operations, and other
stakeholders to ensure the product meets user expectations and business
objectives.

• Lead go-to-market strategies and coordinate with Marketing, Sales, Gravie
Care, and Account Management teams

• Coach, manage, and mentor a small team.

  

 **You bring:  **

• 10+ years of experience working in a product role with strategy and
development experience.

• High ownership with agency and a strong bias for action to create the change
you wish to see.

• Excellent verbal and written communication skills to work with peers,
stakeholders, and leaders.

• Strong technical leadership, project management, creative problem solving,
business analysis, and troubleshooting skills.

• Experience managing both third-party and homegrown products.

• Experience developing consumer-facing products.

• Strong understanding of the US healthcare ecosystem and payer role and
responsibilities, including regulatory environment.

• Passion for improving healthcare.

• Flexible mindset – we are a growing company, and you need to be able to
shift based on the needs of the business.

• Empathy – you’re able to put yourself in the members’ shoes.

• A ‘get things done’ attitude even if it’s not been done before. You are
scrappy and resourceful.

  

Competitive pay is standard. Our unique benefits program is the gravy, i.e.,
the special sauce that sets our compensation package apart. In addition to
standard benefits, Gravie’s package includes alternative medicine coverage,
flexible PTO, up to 16 weeks paid parental leave, paid holidays, cell phone
reimbursement, education reimbursement, and 1 week of paid paw-ternity leave
just to name a few.

