<p>Location: Remote</p><br/><p>Employment Type: Full Time</p><br/><p>Team: Design Research & Consumer Insights</p><br/><div><b style="font-size: 18px">Company&nbsp;Overview:</b></div><div><a href="https://www.ageoflearning.com/" style="font-size: 11pt" class="postings-link">Age of Learning®</a><span style="font-size: 11pt">&nbsp;is the leading education technology innovator, creating engaging and effective learning resources to help children build a strong foundation for academic success and a lifelong love of learning. Our research-based digital education programs have proven efficacy in increasing children’s learning gains, and our curriculum is developed by an experienced team of education experts. Age of Learning’s flagship product,&nbsp;</span><a href="https://www.abcmouse.com/abc/" style="font-size: 11pt" class="postings-link">ABCmouse.com®&nbsp;<i>Early Learning Academy</i></a><span style="font-size: 11pt">, is an award-winning comprehensive curriculum for children.&nbsp; </span><u><i style="font-size: 11pt">Adventure Academy</i></u><a href="https://www.adventureacademy.com/?src_tag=AofLcom_Homepage" class="postings-link">™</a><i style="font-size: 11pt"><a href="https://www.adventureacademy.com/?src_tag=AofLcom_Homepage" class="postings-link">,</a></i><span style="font-size: 11pt"> a massively multiplayer online game (MMO), provides elementary-and middle-school-age learners the opportunity to build critical knowledge in language, arts, math, science, social studies, and more in a fun and safe virtual world. The company’s School Solutions Programs include&nbsp;</span><a href="https://www.ageoflearning.com/schools/mymathacademy/" class="postings-link"><i style="font-size: 11pt">My Math Academy®</i></a><span style="font-size: 11pt">&nbsp;, an adaptive, personalized program that helps students master foundational math concepts, and&nbsp;</span><a href="https://www.ageoflearning.com/schools/myreadingacademy/" class="postings-link"><i style="font-size: 11pt">My Reading Academy™</i></a><span style="font-size: 11pt">,</span><i style="font-size: 11pt">&nbsp;</i><span style="font-size: 11pt">which helps young learners become fluent readers and build a foundation for reading comprehension and literacy. With over 10 billion learning activities completed by more than 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit&nbsp;</span><a href="https://www.ageoflearning.com/" style="font-size: 11pt" class="postings-link">www.AgeofLearning.com</a><span style="font-size: 11pt">.</span></div><div><br></div><div><b style="font-size: 18px">Summary: </b></div><div><br></div><div>The Design Research and Consumer Insights brings the user: kids, parents, teachers, and administrators into the heart of productization, design, and communication across the entire organization. Our users come from challenging populations to study (like little kids or entire school districts) and executing this research requires team members who identify first and foremost as skilled people-scientists driven by a mission to serve kids and education. </div><div><br></div><div>We’re looking for an exceptional person to lead research operations and project management across our entire team, to enable us to reach new heights in addressing the ever-evolving key questions for our organization. This is a highly valued, highly respected team, and we seek a Research Project Manager to maintain and improve upon our standing, ultimately to help forward our mission to help children everywhere build a strong foundation for academic success and a lifelong love of learning.</div><h3>Responsibilities: </h3><br/><ul><li>Take ownership of all research operations and management functions for the research team, leading, innovating, and adapting to shifting organizational needs under the guidance of the head of Design Research &amp; Consumer Insights&nbsp;</li><li>Manage a complex matrix of research project timelines, research personnel bandwidth, and important operational dates&nbsp;</li><li>Build strong cross-functional relationships with internal partners as well as external third-party organizations involved in research operations&nbsp;</li><li>Execute most technical communications with external partners including writing and providing Statements of Work (SOWs) and managing procedural or operational documents like non-disclosure agreements&nbsp;&nbsp;</li><li>Be the first point of contact for cross-functional partners within the organization (legal, business technical operations, etc.) to advocate for and execute team requirements&nbsp;</li><li>Maintain and grow our various research panel databases, collaborating with partners on participant recruitment&nbsp;</li><li>Constantly seek to deeply understand organizational priorities and boldly innovate in operations management in service of those priorities. We’re looking for an innovator who knows what’s important to our organization, not a yes-man&nbsp;</li><li>Support in data collection, including support in moderated research sessions with child participants&nbsp;</li><li>Support in the production of research reports, summaries, and highlight reels&nbsp;</li><li>Manage documentation, including research protocols, reports, briefs and media files&nbsp;</li><li>Track and develop reports on our team activities, for example, tracking upcoming, current, and past research and reporting on the organization-wide impact of our work&nbsp;</li><li>Assist in publishing research in peer-reviewed journals from a project management standpoint&nbsp;</li><li>Adhere to standards of research ethics and excellence&nbsp;</li></ul><br/><h3>Required Qualifications:</h3><br/><ul><li>Minimum 2 years post-graduate experience in a research operations or research management role, preferably in a children’s digital product environment&nbsp;</li><li>Strong prior experience with project management tools such as Smartsheet, Concur, or Jira&nbsp;</li><li>Experience with participant and database management tools such as Braze or Salesforce CRM&nbsp;</li><li>Experience with user research tools such as dscout, UserZoom or Dovetail&nbsp;</li><li>Experience working with finance to manage compensation of research participants in a large, matrixed organization&nbsp;</li><li>Experience with communication software and workflows, including multiple shared email accounts and participant contact workflows. You’re the teammate who checks communications fastest and with the highest attention to detail.&nbsp;</li><li>Substantive prior experience working with third parties in an operational support function (e.g., working with panel providers for large scale surveys or working with school districts to secure research participants)&nbsp;</li><li>High EQ. Willingness to manage and lead the team with a cheerful outlook in stressful times, including planning team outings and morale building events&nbsp;</li><li>Kindness and empathy as a cornerstone of social science research and communication within and across teams&nbsp;</li><li>A commitment to Diversity, Equity, and Inclusion, especially with respect to participant recruitment&nbsp;</li></ul><br/><h3>Preferred Qualifications:</h3><br/><ul><li>Bilingual English/Spanish</li><li>Experience with children’s media and/or educational products and services</li><li>Background in education, psychology, child development, or related field</li><li>Knowledge and practice of human subjects research ethics, with special attention to research with children</li></ul><br/><div><b style="font-size: 18px">Age of Learning currently provides:</b><b>&nbsp;</b></div><div><br></div><div><span style="font-size: 15px">• 90% of employee health and welfare benefits premiums &amp; 65% of dependent benefits premiums</span></div><div><span style="font-size: 15px">&nbsp;• A 401(k) program with employer match</span></div><div><span style="font-size: 15px">&nbsp;• 15 paid vacation days (increases to 20 days on your 3-year anniversary), 11 observed national paid holidays plus 9 sick days</span></div><div><span style="font-size: 15px">&nbsp;• Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions</span></div><div><br></div><div><b>Please Note:</b></div><div>We are aware that an unknown group is using our name to conduct employment scams. Emails coming from the domain “<a href="http://ageoflearningcareers.com" class="postings-link">ageoflearningcareers.com</a>” are not legitimate and do not represent Age of Learning, Inc. If you have any concerns about the validity of any communications regarding employment with Age of Learning, Inc., please contact us at&nbsp;<b><a href="mailto:HR@AofL.com" class="postings-link">HR@AofL.com</a></b>.</div><div><br></div><div><b>An Equal Opportunity Employer</b></div><div>Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.</div><div><br></div><div><span style="font-size: 13.3333px">Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to&nbsp;</span><a href="https://www.eeoc.gov/background-checks" style="font-size: 13.3333px" class="postings-link">EEOC requirements</a><span style="font-size: 13.3333px">&nbsp;and applicable state laws.</span></div>

Location: Remote

  

Employment Type: Full Time

  

Team: Design Research & Consumer Insights

  

 **Company  Overview:**

[Age of Learning®](https://www.ageoflearning.com/) is the leading education
technology innovator, creating engaging and effective learning resources to
help children build a strong foundation for academic success and a lifelong
love of learning. Our research-based digital education programs have proven
efficacy in increasing children’s learning gains, and our curriculum is
developed by an experienced team of education experts. Age of Learning’s
flagship product, [ABCmouse.com®  _Early Learning
Academy_](https://www.abcmouse.com/abc/) , is an award-winning comprehensive
curriculum for children.  __Adventure
Academy__[™](https://www.adventureacademy.com/?src_tag=AofLcom_Homepage)
_[,](https://www.adventureacademy.com/?src_tag=AofLcom_Homepage)_ a massively
multiplayer online game (MMO), provides elementary-and middle-school-age
learners the opportunity to build critical knowledge in language, arts, math,
science, social studies, and more in a fun and safe virtual world. The
company’s School Solutions Programs include [ _My Math
Academy®_](https://www.ageoflearning.com/schools/mymathacademy/)  , an
adaptive, personalized program that helps students master foundational math
concepts, and [ _My Reading
Academy™_](https://www.ageoflearning.com/schools/myreadingacademy/) , _ _
which helps young learners become fluent readers and build a foundation for
reading comprehension and literacy. With over 10 billion learning activities
completed by more than 50 million children worldwide, Age of Learning is a
global leader in efforts to advance equity, access, and opportunity for all
children. To learn more about Age of Learning, visit
[www.AgeofLearning.com](https://www.ageoflearning.com/).

  

 **Summary:**

  

The Design Research and Consumer Insights brings the user: kids, parents,
teachers, and administrators into the heart of productization, design, and
communication across the entire organization. Our users come from challenging
populations to study (like little kids or entire school districts) and
executing this research requires team members who identify first and foremost
as skilled people-scientists driven by a mission to serve kids and education.

  

We’re looking for an exceptional person to lead research operations and
project management across our entire team, to enable us to reach new heights
in addressing the ever-evolving key questions for our organization. This is a
highly valued, highly respected team, and we seek a Research Project Manager
to maintain and improve upon our standing, ultimately to help forward our
mission to help children everywhere build a strong foundation for academic
success and a lifelong love of learning.

### Responsibilities:

  

  * Take ownership of all research operations and management functions for the research team, leading, innovating, and adapting to shifting organizational needs under the guidance of the head of Design Research & Consumer Insights 
  * Manage a complex matrix of research project timelines, research personnel bandwidth, and important operational dates 
  * Build strong cross-functional relationships with internal partners as well as external third-party organizations involved in research operations 
  * Execute most technical communications with external partners including writing and providing Statements of Work (SOWs) and managing procedural or operational documents like non-disclosure agreements  
  * Be the first point of contact for cross-functional partners within the organization (legal, business technical operations, etc.) to advocate for and execute team requirements 
  * Maintain and grow our various research panel databases, collaborating with partners on participant recruitment 
  * Constantly seek to deeply understand organizational priorities and boldly innovate in operations management in service of those priorities. We’re looking for an innovator who knows what’s important to our organization, not a yes-man 
  * Support in data collection, including support in moderated research sessions with child participants 
  * Support in the production of research reports, summaries, and highlight reels 
  * Manage documentation, including research protocols, reports, briefs and media files 
  * Track and develop reports on our team activities, for example, tracking upcoming, current, and past research and reporting on the organization-wide impact of our work 
  * Assist in publishing research in peer-reviewed journals from a project management standpoint 
  * Adhere to standards of research ethics and excellence 

  

### Required Qualifications:

  

  * Minimum 2 years post-graduate experience in a research operations or research management role, preferably in a children’s digital product environment 
  * Strong prior experience with project management tools such as Smartsheet, Concur, or Jira 
  * Experience with participant and database management tools such as Braze or Salesforce CRM 
  * Experience with user research tools such as dscout, UserZoom or Dovetail 
  * Experience working with finance to manage compensation of research participants in a large, matrixed organization 
  * Experience with communication software and workflows, including multiple shared email accounts and participant contact workflows. You’re the teammate who checks communications fastest and with the highest attention to detail. 
  * Substantive prior experience working with third parties in an operational support function (e.g., working with panel providers for large scale surveys or working with school districts to secure research participants) 
  * High EQ. Willingness to manage and lead the team with a cheerful outlook in stressful times, including planning team outings and morale building events 
  * Kindness and empathy as a cornerstone of social science research and communication within and across teams 
  * A commitment to Diversity, Equity, and Inclusion, especially with respect to participant recruitment 

  

### Preferred Qualifications:

  

  * Bilingual English/Spanish
  * Experience with children’s media and/or educational products and services
  * Background in education, psychology, child development, or related field
  * Knowledge and practice of human subjects research ethics, with special attention to research with children

  

 **Age of Learning currently provides:** ** **

  

• 90% of employee health and welfare benefits premiums & 65% of dependent
benefits premiums

 • A 401(k) program with employer match

 • 15 paid vacation days (increases to 20 days on your 3-year anniversary), 11
observed national paid holidays plus 9 sick days

 • Our flexible work culture means 2 or more days in the office (hybrid) or
100% fully remote options available for most positions

  

 **Please Note:**

We are aware that an unknown group is using our name to conduct employment
scams. Emails coming from the domain
“[ageoflearningcareers.com](http://ageoflearningcareers.com)” are not
legitimate and do not represent Age of Learning, Inc. If you have any concerns
about the validity of any communications regarding employment with Age of
Learning, Inc., please contact us at  **[HR@AofL.com](mailto:HR@AofL.com)**.

  

 **An Equal Opportunity Employer**

Age of Learning, Inc. (the “Company”) is committed to a policy of Equal
Employment Opportunity and will not discriminate against an applicant or
employee on the basis of race, color, religion, creed, national origin or
ancestry, sex, gender expression, age, physical or mental disability, medical
condition, pregnancy, veteran or military status, marital status, sexual
orientation, gender identity, domestic partner status, genetic information, or
any other legally-recognized protected basis under federal, state or local
laws, regulations or ordinances.

  

Age of Learning, Inc. (the “Company”) will consider qualified applicants with
criminal histories pursuant to [EEOC
requirements](https://www.eeoc.gov/background-checks) and applicable state
laws.

