<div class="content-intro"><p>The GitLab&nbsp;<a class="c-link" href="https://about.gitlab.com/solutions/devops-platform/" target="_blank" data-stringify-link="https://about.gitlab.com/solutions/devops-platform/" data-sk="tooltip_parent" data-remove-tab-index="true">DevSecOps platform</a>&nbsp;empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the&nbsp;<a class="c-link" href="https://about.gitlab.com/company/culture/all-remote/guide/" target="_blank" data-stringify-link="https://about.gitlab.com/company/culture/all-remote/guide/" data-sk="tooltip_parent" data-remove-tab-index="true">world’s largest all-remote companies</a>&nbsp;with 2,000+ team members and&nbsp;<a class="c-link" href="https://handbook.gitlab.com/handbook/values/" target="_blank" data-stringify-link="https://about.gitlab.com/handbook/values/" data-sk="tooltip_parent" data-remove-tab-index="true">values</a>&nbsp;that foster a culture where people embrace the belief that everyone can contribute. Learn more about&nbsp;<a class="c-link" href="https://vimeo.com/778157354" target="_blank" data-stringify-link="https://vimeo.com/778157354" data-sk="tooltip_parent" data-remove-tab-index="true">Life at GitLab</a>.</p></div><h4><strong>An overview of this role</strong></h4>
<p>The Enterprise Applications Administration job family is responsible for the implementation and operational ownership of all Enterprise Applications across GitLab. In this role, you will be part of the Enterprise Applications G&amp;A team, reporting directly to the Manager, G&amp;A Systems. The Enterprise Applications team provides development and support to the Business Applications that support GitLabs core business processes of Quote To Cash, Procure to Pay and Record to Report. The purpose is to automate, enforce and make efficient these aforementioned processes. We accomplish these goals by partnering deeply with our business partners to understand their needs and bring that to life.</p>
<p><strong>What you’ll do</strong>&nbsp;&nbsp;</p>
<ul>
<li>Technical Delivery: Ability to administer and configure enterprise applications to support GitLab business processes while adhering to SOX compliant change management.</li>
<li>Process Improvement: Accomplish improvements to processes that you support. Understanding the impacts of changes recommended and how to translate them into technical requirements. Document updated processes in the company handbook.</li>
<li>Business Acumen: Understanding of core business processes of quote to cash, record to report, hire to retire and procure to pay. Motivation for continuous learning in these areas.</li>
<li>Business Engagement: Engage with your team and stakeholders regarding their business strategy and objectives for automating and optimizing processes. Meet regularly with business partners to ensure that the applications are functioning as designed and supporting their needs.</li>
<li>Compliance: Supports data, security, and legal governance processes and adherence of guidelines between internal business units and systems in order to ensure efficiency and compliance of technical delivery.</li>
<li>Project Management: Run small sized projects that improve our ability to make better data focused insights or make the company more efficient.</li>
<li>Craft code as required in Dev that meets our internal standards for style, maintainability, and best practices.</li>
<li>Conduct Code Review within our Code Review Guidelines and ensure community contributions receive a swift response.</li>
<li>Provides input on strategic decisions within the team, such as: new system features and functionality, process definition, system roadmap, annual planning, portfolio management, etc.</li>
<li>Applies technical and functional knowledge to assist in projects that enable the team to meet their goals</li>
<li>Works on problems in which analysis of situations or data requires an in-depth evaluation of various factors</li>
<li>Solves problems of medium complexity that will have an impact to the business results of their team</li>
<li>Works independently and leverages their manager for feedback on critical problems</li>
</ul>
<p><strong>What you’ll bring&nbsp;</strong></p>
<ul>
<li>Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.</li>
<li>Ability to use GitLab.</li>
<li>3-5 years of experience in a system administration role ideally with enterprise SaaS software model.</li>
<li>Hands-on administrator experience across multiple platforms: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc.</li>
<li>Multiple industry certifications preferred</li>
<li>Hands-on administrator experience: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc</li>
<ul>
<li>Intermediate knowledge of Netsuite data objects, workflows, custom fields, custom forms</li>
<li>Ability to troubleshoot and understand the integration landscape to and from our ERP</li>
<li>Understanding of Netsuite SuiteScripting is a plus</li>
<li>SOX experience, working with auditors to provide effective walkthroughs on our system processes</li>
<li>Strong business process knowledge of finance/accounting processes is strongly preferred (procure to pay, record to report)</li>
</ul>
<li>Public company and SOX ITGC controls experience preferred.</li>
<li>Ability to thrive in a fully remote organization.</li>
<li>Be a self-starter, and thrive in a fast paced environment, customer centric and have the interpersonal skills necessary to manage business and technology - relationships.</li>
<li>Exceptional time management and prioritization skills, resilient under pressure.</li>
<li>Exhibit strong security and confidentiality practices with systems that handle sensitive data.</li>
</ul>
<p><strong>About the team</strong></p>
<p>The Enterprise Applications team is responsible for GitLab’s critical business applications including Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab’s ability to scale as an organization.This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance.&nbsp;</p>
<h4><strong>How GitLab will support you</strong></h4>
<ul>
<li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li>
<li><a href="https://about.gitlab.com/company/culture/all-remote/guide/">All remote</a>, <a href="https://about.gitlab.com/company/culture/all-remote/asynchronous/">asynchronous</a> work environment</li>
<li><a href="https://about.gitlab.com/handbook/paid-time-off/">Flexible Paid Time Off</a></li>
<li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li>
<li><a href="https://about.gitlab.com/handbook/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li>
<li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#growth-and-development-benefit">Growth and development budget&nbsp;</a></li>
<li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li>
<li><a href="https://about.gitlab.com/handbook/finance/procurement/office-equipment-supplies/">Home office</a> support</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p><div class="content-conclusion"><hr>
<p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p>
<p><strong>Privacy Policy: </strong>Please review our <a href="https://about.gitlab.com/handbook/hiring/candidate/faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p>
<p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

The GitLab [DevSecOps platform](https://about.gitlab.com/solutions/devops-
platform/) empowers 100,000+ organizations to deliver software faster and more
efficiently. We are one of the [world’s largest all-remote
companies](https://about.gitlab.com/company/culture/all-remote/guide/) with
2,000+ team members and [values](https://handbook.gitlab.com/handbook/values/)
that foster a culture where people embrace the belief that everyone can
contribute. Learn more about [Life at GitLab](https://vimeo.com/778157354).

####  **An overview of this role**

The Enterprise Applications Administration job family is responsible for the
implementation and operational ownership of all Enterprise Applications across
GitLab. In this role, you will be part of the Enterprise Applications G&A
team, reporting directly to the Manager, G&A Systems. The Enterprise
Applications team provides development and support to the Business
Applications that support GitLabs core business processes of Quote To Cash,
Procure to Pay and Record to Report. The purpose is to automate, enforce and
make efficient these aforementioned processes. We accomplish these goals by
partnering deeply with our business partners to understand their needs and
bring that to life.

**What you’ll do**  

  * Technical Delivery: Ability to administer and configure enterprise applications to support GitLab business processes while adhering to SOX compliant change management.
  * Process Improvement: Accomplish improvements to processes that you support. Understanding the impacts of changes recommended and how to translate them into technical requirements. Document updated processes in the company handbook.
  * Business Acumen: Understanding of core business processes of quote to cash, record to report, hire to retire and procure to pay. Motivation for continuous learning in these areas.
  * Business Engagement: Engage with your team and stakeholders regarding their business strategy and objectives for automating and optimizing processes. Meet regularly with business partners to ensure that the applications are functioning as designed and supporting their needs.
  * Compliance: Supports data, security, and legal governance processes and adherence of guidelines between internal business units and systems in order to ensure efficiency and compliance of technical delivery.
  * Project Management: Run small sized projects that improve our ability to make better data focused insights or make the company more efficient.
  * Craft code as required in Dev that meets our internal standards for style, maintainability, and best practices.
  * Conduct Code Review within our Code Review Guidelines and ensure community contributions receive a swift response.
  * Provides input on strategic decisions within the team, such as: new system features and functionality, process definition, system roadmap, annual planning, portfolio management, etc.
  * Applies technical and functional knowledge to assist in projects that enable the team to meet their goals
  * Works on problems in which analysis of situations or data requires an in-depth evaluation of various factors
  * Solves problems of medium complexity that will have an impact to the business results of their team
  * Works independently and leverages their manager for feedback on critical problems

**What you’ll bring  **

  * Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
  * Ability to use GitLab.
  * 3-5 years of experience in a system administration role ideally with enterprise SaaS software model.
  * Hands-on administrator experience across multiple platforms: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc.
  * Multiple industry certifications preferred
  * Hands-on administrator experience: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc
    * Intermediate knowledge of Netsuite data objects, workflows, custom fields, custom forms
    * Ability to troubleshoot and understand the integration landscape to and from our ERP
    * Understanding of Netsuite SuiteScripting is a plus
    * SOX experience, working with auditors to provide effective walkthroughs on our system processes
    * Strong business process knowledge of finance/accounting processes is strongly preferred (procure to pay, record to report)
  * Public company and SOX ITGC controls experience preferred.
  * Ability to thrive in a fully remote organization.
  * Be a self-starter, and thrive in a fast paced environment, customer centric and have the interpersonal skills necessary to manage business and technology - relationships.
  * Exceptional time management and prioritization skills, resilient under pressure.
  * Exhibit strong security and confidentiality practices with systems that handle sensitive data.

**About the team**

The Enterprise Applications team is responsible for GitLab’s critical business
applications including Salesforce, Zuora, Netsuite and many others. This team
will be an important part of GitLab’s ability to scale as an organization.This
includes introducing new systems features and capabilities while maintaining
the existing production environment for scalability and compliance.

#### **How GitLab will support you**

  * [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/)
  * [All remote](https://about.gitlab.com/company/culture/all-remote/guide/), [asynchronous](https://about.gitlab.com/company/culture/all-remote/asynchronous/) work environment
  * [Flexible Paid Time Off](https://about.gitlab.com/handbook/paid-time-off/)
  * [Team Member Resource Groups](https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.)
  * [Equity Compensation & Employee Stock Purchase Plan](https://about.gitlab.com/handbook/stock-options/)
  * [Growth and development budget ](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#growth-and-development-benefit)
  * [Parental leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave) 
  * [Home office](https://about.gitlab.com/handbook/finance/procurement/office-equipment-supplies/) support

Please note that we welcome interest from candidates with varying levels of
experience; many successful candidates do not meet every single requirement.
Additionally, studies have shown that people from [underrepresented
groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-
select-underrepresented-groups) are less likely to apply to a job unless they
meet every single qualification. If you're excited about this role, please
apply and allow our recruiters to assess your application.

* * *

**Country Hiring Guidelines:** GitLab hires new team members in countries
around the world. All of our roles are remote, however some roles may carry
specific location-based eligibility requirements. Our Talent Acquisition team
can help answer any questions about location after starting the recruiting
process.  

**Privacy Policy:** Please review our [Recruitment Privacy
Policy.](https://about.gitlab.com/handbook/hiring/candidate/faq/recruitment-
privacy-policy/) Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative
action employer. GitLab’s policies and practices relating to recruitment,
employment, career development and advancement, promotion, and retirement are
based solely on merit, regardless of race, color, religion, ancestry, sex
(including pregnancy, lactation, sexual orientation, gender identity, or
gender expression), national origin, age, citizenship, marital status, mental
or physical disability, genetic information (including family medical
history), discharge status from the military, protected veteran status (which
includes disabled veterans, recently separated veterans, active duty wartime
or campaign badge veterans, and Armed Forces service medal veterans), or any
other basis protected by law. GitLab will not tolerate discrimination or
harassment based on any of these characteristics. See also [GitLab’s EEO
Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-
employment-opportunity-policy) and [EEO is the
Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-
equal-employment-opportunity-commission-notices). If you have a disability or
special need that requires
[accommodation](https://about.gitlab.com/handbook/people-policies/inc-
usa/#reasonable-accommodation), please let us know during the [recruiting
process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-
to-our-interview-process).

