Lob’s mission is to build APIs for businesses to increase the connectivity between the offline and online worlds.It’s our goal to build an API toolkit that allows organizations to innovate, move faster, and better differentiate themselves. With software transforming the way companies and people interact at an ever-accelerating rate, merging the offline and online worlds has become more important than ever.&nbsp; We offer remote working opportunities and are only able to employ those in the following states: California, Texas, Michigan, Pennsylvania, New York, Illinois, Colorado, Washington State, Utah, and Oregon. You can also work onsite at our San Francisco headquarters. Our&nbsp; team powers Lob’s core business. As Lob’s Product Manager for the Dashboard &amp; Growth team, you will drive and deliver innovative experiences to drive growth of our API-first services. We’re looking for an individual who is passionate about helping create a data informed product roadmap at a dynamic and fast-growing startup, working closely with a world-class engineering and design team to deliver game-changing product capabilities, and interacting cross-functionally and directly with customers in order to understand product adoption and drive continuous product improvements. Lob is looking for a passionate, Product Manager to help shape the vision &amp; roadmap for our products, and be intimately involved in growth initiatives. Our product team believes in finding ways to say “Yes”, shipping early and often, creating a B2C experience for our B2B product and thinking API first.&nbsp; You will be responsible for our primary customer user interface, the Lob dashboard, that drive the first interaction for all customers. The dashboard serves key user workflows such as sign-up, testing/exploration for our self-serve user segment and also serves our enterprise clients to help troubleshoot and track campaigns. You will manage the creation of new features, oversee UX improvements, focus on growth initiatives and partner with our PMs and stakeholders across the organization to drive innovation. As a Product Manager for Growth, you’ll...<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Identify key drivers of growth to increase conversion, expansion, and retention and drive execution through iterative testing and learning</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Launch experiments to drive the growth of our self service customer base</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Articulate and validate your roadmap both internally with leaders and externally with customers and partners.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Identify, prioritize, and deliver product improvements to increase usability and customer experience</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Leverage business metrics as well as meetings with customers, internal stakeholders, partners, and industry leaders to develop a perspective on how your product is being used and where to take the product next</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Drive UI and UX design, working closely with designers to build and test UI wireframes and interactive prototypes</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Drive process improvements that benefit the product management team at large</li>
</ul> For this role, we’re looking for...<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">3-5 years of relevant product management experience</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Experience building onboarding flows and user funnels to drive growth</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Understand the art and science of growth and when to lean on numbers and experimentation over qualitative data and instinct</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Obsess about continuous product improvement based on customer feedback and data</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have strong written and verbal communication skills, with a talent for detailed articulations of problems we face as a business and how to solve them</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Strong preference for someone who has growth experience and has launched UI features</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Proven ability to motivate, lead, and collaborate with product design, engineering, and other cross-functional teams</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Proven ability to drive user research to help inform product roadmap and features</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Extraordinary written and oral communication skills, with an ability to handle both executive-level discussions and functional deep dives with engineering</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Fantastic problem-solving abilities, analytical horsepower, an attention to detail, and a willingness to do whatever it takes from an execution perspective</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Comfortable with a high degree of ambiguity and able to keep up with the changing nature of start-ups</li>
</ul> About LobLob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print &amp; mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest. Perks<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Health benefits for you and your dependent(s)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Healthcare Flexible Spending Accounts</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Unlimited vacation policy</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Commuter &amp; Parking benefits (includes monthly stipend)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Paid parental leave</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Free lunch, dinner, and snacks</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">401K</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Dog-friendly office</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company</li>
</ul> COVID SafetyWe are committed to the health and safety of our employees and will not require employees (unless they are serving an essential function) to be in the office until a vaccine is widely available. Our Commitment to DiversityLob is an equal opportunity employer and <a href="https://lob.com/blog/power-diversity-starts-data">values diversity</a> of <a href="https://lob.com/blog/a-commitment-to-diversity">backgrounds and perspectives</a> to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the&nbsp;<a href="http://sfgov.org/olse/sites/default/files/Document/FCO%20Art.%2049%20Official%20Notice%20to%20print%202017.pdf">San Francisco’s Fair Chance Ordinance</a>.

Lob’s mission is to build APIs for businesses to increase the connectivity
between the offline and online worlds.

It’s our goal to build an API toolkit that allows organizations to innovate,
move faster, and better differentiate themselves. With software transforming
the way companies and people interact at an ever-accelerating rate, merging
the offline and online worlds has become more important than ever.

  

We offer remote working opportunities and are only able to employ those in the
following states: California, Texas, Michigan, Pennsylvania, New York,
Illinois, Colorado, Washington State, Utah, and Oregon. You can also work
onsite at our San Francisco headquarters.

  

Our  team powers Lob’s core business. As Lob’s Product Manager for the
Dashboard & Growth team, you will drive and deliver innovative experiences to
drive growth of our API-first services. We’re looking for an individual who is
passionate about helping create a data informed product roadmap at a dynamic
and fast-growing startup, working closely with a world-class engineering and
design team to deliver game-changing product capabilities, and interacting
cross-functionally and directly with customers in order to understand product
adoption and drive continuous product improvements.

  

Lob is looking for a passionate, Product Manager to help shape the vision &
roadmap for our products, and be intimately involved in growth initiatives.
Our product team believes in finding ways to say “Yes”, shipping early and
often, creating a B2C experience for our B2B product and thinking API first.

  

You will be responsible for our primary customer user interface, the Lob
dashboard, that drive the first interaction for all customers. The dashboard
serves key user workflows such as sign-up, testing/exploration for our self-
serve user segment and also serves our enterprise clients to help troubleshoot
and track campaigns. You will manage the creation of new features, oversee UX
improvements, focus on growth initiatives and partner with our PMs and
stakeholders across the organization to drive innovation.

 ****  

 **As a Product Manager for Growth, you’ll...**

  * Identify key drivers of growth to increase conversion, expansion, and retention and drive execution through iterative testing and learning
  * Launch experiments to drive the growth of our self service customer base
  * Articulate and validate your roadmap both internally with leaders and externally with customers and partners.
  * Identify, prioritize, and deliver product improvements to increase usability and customer experience
  * Leverage business metrics as well as meetings with customers, internal stakeholders, partners, and industry leaders to develop a perspective on how your product is being used and where to take the product next
  * Drive UI and UX design, working closely with designers to build and test UI wireframes and interactive prototypes
  * Drive process improvements that benefit the product management team at large

****  

**For this role, we’re looking for...**

  * 3-5 years of relevant product management experience
  * Experience building onboarding flows and user funnels to drive growth
  * Understand the art and science of growth and when to lean on numbers and experimentation over qualitative data and instinct
  * Obsess about continuous product improvement based on customer feedback and data
  * Have strong written and verbal communication skills, with a talent for detailed articulations of problems we face as a business and how to solve them
  * Strong preference for someone who has growth experience and has launched UI features
  * Proven ability to motivate, lead, and collaborate with product design, engineering, and other cross-functional teams
  * Proven ability to drive user research to help inform product roadmap and features
  * Extraordinary written and oral communication skills, with an ability to handle both executive-level discussions and functional deep dives with engineering
  * Fantastic problem-solving abilities, analytical horsepower, an attention to detail, and a willingness to do whatever it takes from an execution perspective
  * Comfortable with a high degree of ambiguity and able to keep up with the changing nature of start-ups

****  

**About Lob**

Lob was built by technical co-founders with a vision to make the world
programmable. We offer two flagship APIs (print & mail and address
verification) that enable companies to send postal mail as effortlessly as
sending emails. Lob is venture-backed by the most reputable investors in tech,
and we are rapidly growing our team to shape the future of our company and
meet the demands of a quickly growing customer base and dynamic product
offerings.

We give our employees a lot of responsibility and ownership of their work. You
will have fun at work while engaging in challenging projects with the best and
brightest.

 ****  

 **Perks**

  * Health benefits for you and your dependent(s)
  * Healthcare Flexible Spending Accounts
  * Unlimited vacation policy
  * Commuter & Parking benefits (includes monthly stipend)
  * Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  * Paid parental leave
  * Free lunch, dinner, and snacks
  * 401K
  * Dog-friendly office
  * Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company

****  

**COVID Safety**

We are committed to the health and safety of our employees and will not
require employees (unless they are serving an essential function) to be in the
office until a vaccine is widely available.

 ****  

 **Our Commitment to Diversity**

Lob is an equal opportunity employer and [values
diversity](https://lob.com/blog/power-diversity-starts-data) of [backgrounds
and perspectives](https://lob.com/blog/a-commitment-to-diversity) to cultivate
an environment of understanding to have greater impact on our business and
customers. We encourage under-represented groups to apply and do not
discriminate on the basis of race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status, disability status, or
criminal history in accordance with local, state, and/or federal laws,
including the [San Francisco’s Fair Chance
Ordinance](http://sfgov.org/olse/sites/default/files/Document/FCO%20Art.%2049%20Official%20Notice%20to%20print%202017.pdf).

