<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div>WHAT WE’RE LOOKING FOR
Braze is looking for an inquisitive data and marketing oriented individual that loves using technology to humanize brand connections with consumers. In this role, you will work closely with our Customer Success team, which is responsible for managing and growing our customers’ digital marketing initiatives, strategies, and customer lifecycles through the Braze Customer Engagement Platform.&nbsp; In short, our skilled Customer Success Managers are the bridge between the possible and the actual for marketers using Braze.&nbsp; Our CSMs create mutual value with our customers driving adoption, advocacy, renewals, and upsells for Braze by helping customers meet their business goals. WHAT YOU'LL DO
<ul>
<li>During your internship, you will work closely with several Customer Success Managers (CSMs), who will work with you to define a project (or projects) that will improve the way in which our CSMs work with customers.&nbsp;&nbsp;</li>
<li>You will be responsible to deliver a presentation and any other defined project deliverables at the close of your project and internship.</li>
<li>For your final project, you will be expected to assist or run all planning and scoping tasks, documentation and administrative tasks, and all implementation and execution tasks.</li>
<li>Additionally, after presenting your project you will be responsible for building a communication and socializing plan across the CS organization, taking into consideration feedback loops and any necessary data analysis.</li>
<li>Finally, if necessary, you will be responsible for the development and distribution of any final project materials that will help Braze CSMs or Braze customers.</li>
</ul>
WHO YOU ARE
<ul>
<li>You are a BA/BS or MA/MBA candidate from a top institution with the expectation that degree will be obtained between December 2024 and August 2025</li>
<li>You have a minimum of 3 years undergraduate experience, ideally in a program that supports internship summer electives</li>
<li>You manage projects and tasks to completion</li>
<li>You’re interested and eager to learn more about Braze, Customer Engagement Platforms and Customers Success</li>
<li>You have a keen interest in exploring the intersection of technology, marketing, mobile and human connections</li>
<li>You are known for being a team player and can thrive in a fast paced environment</li>
<li>You are good with ambiguity and look for solutions, take initiative, and welcome feedback</li>
<li>Your interests include marketing strategy, digital marketing, technology and mobile trends&nbsp;</li>
<li>You are known as a problem solver and you're not afraid to tackle technical problems</li>
<li style="font-weight: 400;">Available for a 10 week internship between June and August of 2024</li>
<li style="font-weight: 400;">Intellectually curious, passionate, and inventive</li>
<li style="font-weight: 400;">Attention to detail, strong communication, and a curious thinker</li>
<li style="font-weight: 400;">Ability to work in-person part of the time at our NYC office</li>
</ul>
WHAT YOU'LL GAIN
<ul>
<li>First hand knowledge of Customer Success, one of the fastest growing disciplines, in a quickly maturing and evolving start-up environment</li>
<li>Experience working at a rapidly growing tech start-up that is passionate about forging connections between consumers and the brands they love by creating human connection through technology</li>
<li>A solid understanding of the Braze platform and technology and how it helps customers deliver on their digital marketing strategies at incredible speed and scale&nbsp;</li>
<li>A deep understanding of the importance of Braze customers and how our Customer Success team works to put our customers at the center of all we do&nbsp;</li>
<li>An opportunity to connect with a diverse set of friendly and fun professionals who are passionate about what they do and how they do it</li>
<li>A front row seat to witness how some of the best brands in the world execute on their Digital Marketing plans and strategies</li>
</ul>
WHAT WE OFFER
<ul>
<li style="font-weight: 400;">Intern events including exec lunch, team events, and end of year presentations</li>
<li style="font-weight: 400;">Full time return offers subject to performance</li>
<li style="font-weight: 400;">Collaborative, transparent, and fun loving team and office culture</li>
</ul>
For candidates based in the United States, the pay range for this position at the start of employment is expected to be $24/hour.<div class="content-conclusion">WHAT WE OFFER
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and tuition reimbursement</li>
<li>Community engagement opportunities throughout the year, including an annual company wide Volunteer Week</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you&nbsp;you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our <a class="c-link" href="https://www.braze.com/company/legal/privacy-policy-job-candidates" target="_blank" data-stringify-link="https://www.braze.com/company/legal/privacy-policy-job-candidates" data-sk="tooltip_parent">Candidate Privacy Policy</a>&nbsp;for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.</div>

At Braze, we have found our people. We’re a genuinely approachable,
exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing
teamwork, and creating work-life harmony as we collectively navigate rapid
growth on a global scale while striving for greater equity and opportunity –
inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and
those around you. There is always a way to contribute: Acting with autonomy,
having accountability and being open to new perspectives are essential to our
continued success. Our deep curiosity to learn and our eagerness to share
diverse passions with others gives us balance and injects a one-of-a-kind
vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward
action in the face of change, you will be empowered to make a real impact
here, with a sharp and passionate team at your back. If Braze sounds like a
place where you can thrive, we can’t wait to meet you.

 **WHAT WE’RE LOOKING FOR**

Braze is looking for an inquisitive data and marketing oriented individual
that loves using technology to humanize brand connections with consumers. In
this role, you will work closely with our Customer Success team, which is
responsible for managing and growing our customers’ digital marketing
initiatives, strategies, and customer lifecycles through the Braze Customer
Engagement Platform.  In short, our skilled Customer Success Managers are the
bridge between the possible and the actual for marketers using Braze.  Our
CSMs create mutual value with our customers driving adoption, advocacy,
renewals, and upsells for Braze by helping customers meet their business
goals.  
  
 **WHAT YOU'LL DO**

  * During your internship, you will work closely with several Customer Success Managers (CSMs), who will work with you to define a project (or projects) that will improve the way in which our CSMs work with customers.  
  * You will be responsible to deliver a presentation and any other defined project deliverables at the close of your project and internship.
  * For your final project, you will be expected to assist or run all planning and scoping tasks, documentation and administrative tasks, and all implementation and execution tasks.
  * Additionally, after presenting your project you will be responsible for building a communication and socializing plan across the CS organization, taking into consideration feedback loops and any necessary data analysis.
  * Finally, if necessary, you will be responsible for the development and distribution of any final project materials that will help Braze CSMs or Braze customers.

**WHO YOU ARE**

  * You are a BA/BS or MA/MBA candidate from a top institution with the expectation that degree will be obtained between December 2024 and August 2025
  * You have a minimum of 3 years undergraduate experience, ideally in a program that supports internship summer electives
  * You manage projects and tasks to completion
  * You’re interested and eager to learn more about Braze, Customer Engagement Platforms and Customers Success
  * You have a keen interest in exploring the intersection of technology, marketing, mobile and human connections
  * You are known for being a team player and can thrive in a fast paced environment
  * You are good with ambiguity and look for solutions, take initiative, and welcome feedback
  * Your interests include marketing strategy, digital marketing, technology and mobile trends 
  * You are known as a problem solver and you're not afraid to tackle technical problems
  * Available for a 10 week internship between June and August of 2024
  * Intellectually curious, passionate, and inventive
  * Attention to detail, strong communication, and a curious thinker
  * Ability to work **in-person** part of the time at our NYC office

**WHAT YOU'LL GAIN**

  * First hand knowledge of Customer Success, one of the fastest growing disciplines, in a quickly maturing and evolving start-up environment
  * Experience working at a rapidly growing tech start-up that is passionate about forging connections between consumers and the brands they love by creating human connection through technology
  * A solid understanding of the Braze platform and technology and how it helps customers deliver on their digital marketing strategies at incredible speed and scale 
  * A deep understanding of the importance of Braze customers and how our Customer Success team works to put our customers at the center of all we do 
  * An opportunity to connect with a diverse set of friendly and fun professionals who are passionate about what they do and how they do it
  * A front row seat to witness how some of the best brands in the world execute on their Digital Marketing plans and strategies

**WHAT WE OFFER**

  * Intern events including exec lunch, team events, and end of year presentations
  * Full time return offers subject to performance
  * Collaborative, transparent, and fun loving team and office culture

For candidates based in the United States, the pay range for this position at
the start of employment is expected to be $24/hour.

 **WHAT WE OFFER**

_Details of these benefits plan will be provided if a candidate receives an
offer of employment. Benefits may vary by location._

From offering comprehensive benefits to fostering flexible environments, we’ve
got you covered so you can prioritize work-life harmony.

  * Competitive compensation that may include equity
  * Retirement and Employee Stock Purchase Plans
  * Flexible paid time off
  * Comprehensive benefit plans covering medical, dental, vision, life, and disability
  * Family services that include fertility benefits and equal paid parental leave
  * Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  * Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  * Employee Resource Groups that provide supportive communities within Braze
  * Collaborative, transparent, and fun culture recognized as a Great Place to Work®

**ABOUT BRAZE**

Braze is a leading customer engagement platform that powers lasting
connections between consumers and brands they love. Braze allows any marketer
to collect and take action on any amount of data from any source, so they can
creatively engage with customers in real time, across channels from one
platform. From cross-channel messaging and journey orchestration to Al-powered
experimentation and optimization, Braze enables companies to build and
maintain absolutely engaging relationships with their customers that foster
growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and
Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces
(Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing
(Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium),
#10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on
Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in
Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to
Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in
Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore,
Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

**BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER**

At Braze, we strive to create equitable growth and opportunities inside and
outside the organization.

Building meaningful connections is at the heart of everything we do, and that
includes our recruiting practices. We're committed to offering all candidates
a fair, accessible, and inclusive experience – regardless of age, color,
disability, gender identity, marital status, national origin, race, religion,
sex, sexual orientation, or status as a protected veteran. When applying and
interviewing with Braze, we want you to feel comfortable showcasing what makes
you  _you_.

We know that sometimes different circumstances can lead talented people to
hesitate to apply for a role unless they meet 100% of the criteria. If this
sounds familiar, we encourage you to apply, as we’d love to meet you.

_Please see our_ _[Candidate Privacy
Policy](https://www.braze.com/company/legal/privacy-policy-job-candidates)_ _
for more information on how Braze processes your personal information during
the recruitment process and, if applicable based on your location, how you can
exercise any privacy rights._

