## **COMPANY OVERVIEW**

Cresco Labs is one of the largest public, vertically integrated, multistate
operators in the cannabis industry. Our portfolio of in-house cultivated and
manufactured brands features some of the highest quality, most awarded and
most popular cannabis products in America. With dozens of locations
nationwide, our owned and operated Sunnyside® dispensaries provide a
welcoming, positive, judgement-free place to shop for anyone at any point on
their cannabis journey.  
  
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize
cannabis through our passionate employees. As stewards of the cannabis
industry, our teams are constantly focused on supporting the needs of our
fellow colleagues, consumers, customers, and communities alike. With a focus
on Social Equity and Educational Development, our SEEDTM initiative ensures
that our company reflects the communities in which we serve, ensuring equal
opportunity for all to have the knowledge and resources to work in and own
businesses in cannabis.  
  
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis
industry with a focus on quality and consistency of product, and to bring
legitimacy to the industry with the highest level of integrity and
professionalism.  
  
If you’re interested in joining our mission, click the below links to join our
team today!

## **MISSION STATEMENT**

At Cresco, we aim to lead the nation’s cannabis industry with a focus on
regulatory compliance, product consistency, and customer satisfaction. Our
operations bring legitimacy to the cannabis industry by acting with the
highest level of integrity, strictly adhering to regulations, and promoting
the clinical efficacy of cannabis. As Cresco grows, we will operate with the
same level of professionalism and precision in each new market we move in to.

 **JOB SUMMARY**

Cresco Labs is seeking a Quality Manager to join our facility. As the Quality
Manager, you will be responsible for overseeing quality-related activities at
the facility associated with incoming inspection, sampling and inspection of
finished products, customer complaint investigations, product investigations,
and Corrective and Preventive Action (CAPA) plans. Product families may
include cannabis flower, cannabis oil, manufacturing infused products
(capsules, vape pens/cartridges, etc...), and food products (chocolate,
gummies, etc...). This position will be responsible for ensuring products are
being produced in a manner that meets all specifications and brand
consistency. You will also lead efforts to identify potential quality risks
and work with operations personnel to develop improvement opportunities. The
ideal candidate must possess a strong attention to detail and experience
working within a highly regulated industry.

**CORE JOB DUTIES**  

  * Responsible for management of site QA staff. 
  * Performs finished product sampling and inspection. 
  * Performs equipment and product line clearances before production runs. 
  * Manages and writes customer complaints and product investigations, helping to assess risk, identify root cause, CAPA plans, and implementing solutions with business partners. 
  * Assist with QMS document writing and revisions, including routing and/or approval of change request packages. 
  * Inspects packaged orders to ensure correct content and quantities, as deemed necessary. 
  * Inspects retain samples and customer return samples, as deemed necessary. 
  * Reviews in-process batch documentation, logbooks, test results, and good documentation practices. 
  * Discusses issues and concerns directly with line personnel and operations management so any corrections and improvements can be made in a timely manner.  
  * Performs reviews and audits as assigned. 
  * Collaborates with operational functions to troubleshoot manufacturing and production defects, CAPA, and customer complaints. Provides advice with process improvements to eliminate errors and reduce risk. 
  * Consolidates technical information from operations and manufacturing personnel and prepares written investigation and CAPA reports which may be provided to state regulators. Discuss quality-related issues with state regulators, as needed. 
  * Monitors compliance to established Good Manufacturing Practice (GMP) and SQF (Safe Quality Foods) guidance. 
  * Facilitates creation of and/or updates to product safety plans or product process parameters. 
  * Provides recommendations for product discontinuation, quarantine, destruction, rework, withdrawal/recall to operations and quality management. 
  * Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines. 
  * 5-10% travel to other facilities and states to help with new market launches, training, etc. 

**REQUIRED EXPERIENCE, EDUCATION AND SKILLS**  

  * Bachelors Degree, 5+ years' experience in a quality role 
  * Prior experience in highly regulated industry: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), cannabis. Highly desirable: FDA, HACCP, SQF experience 
  * Prior experience in Quality Assurance or Quality Control function 
  * Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA 
  * Prior experience in regulatory agency audits and correspondence. 
  * Ability to follow written procedures and monitor others for adherence to written procedures 
  * Ability to create or update written procedures with site operations personnel 
  * Strong written and verbal communication skills, including writing executive summaries and communicating with senior level operations, quality management team, and regulatory agencies 
  * Detail-oriented  
  * Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement improvement solutions 
  * Manage personnel, including performance management, setting vision, priorities, etc. 

**BENEFITS**

Cresco Labs is proud to offer eligible employees a robust offering of benefits
including, major medical, dental and vision insurance, a 401(K)-match program,
FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer
eligible employees paid holidays and paid time off.  Other rewards may include
annual discretionary bonuses, stock options as well as participation in our
employee discount program. Benefits eligibility for permanent positions may
vary by full-time or part-time roles, location, or position.

 **ADDITIONAL REQUIREMENTS**

  * Must be 21 years of age or older to apply
  * Must comply with all legal or company regulations for working in the industry 

_Cresco Labs is an Equal Opportunity Employer and all applicants will be
considered without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran, or disability status._

##### _California Consumer Privacy Act (“CCPA”) Notice to Applicants:_

##### Please read the [California Employee Privacy
Notice](https://www.sunnyside.shop/california-employee-privacy-notice)[
](https://www.crescolabs.com/california-employee-privacy-notice/)(“CA Privacy
Notice”) regarding Sunnyside* and its affiliate Cresco Labs’ policies
pertaining to the collection, use, and disclosure of personal information.
This CA Privacy Notice supplements the information contained in the
[Sunnyside* Privacy Policy](https://www.sunnyside.shop/privacy-policy) and
applies to California resident employees and job applicants. Applicants with
disabilities may access this notice in an alternative format by contacting
[CCPAnotice@crescolabs.com](mailto:CCPAnotice@crescolabs.com)

##### Reporting a Scam:  
  
Cresco Labs is aware of fictitious employment offers being circulated from
various sources. Many of these schemes consist of an alleged offer of
employment with Cresco Labs with the intention of gaining personal
information, including payment and/or banking information. Be aware that
fraudulent job offers and correspondence may appear legitimate: they may
feature a Cresco Labs logo, they may appear to originate from an official-
looking email address or web site, or they may be sent by individuals
purporting to represent Cresco Labs or an entity which includes the word
Cresco Labs in its name.  
  
Please note that Cresco Labs  **does not  **ask for payment or personal
banking information as a condition of employment. Any personal information is
requested for payroll or state badging purposes only. Applications can be
securely submitted through our career’s pages.

##### We are working diligently to block this from happening. Beware if an
offer of employment looks too good to be true. Never divulge personal and
banking information or send money if you are unsure of the authenticity of an
email or other communication in the name of Cresco Labs.

##### If you are in doubt, please contact us at  **[Report-a-
spam@crescolabs.com](mailto:Report-a-spam@crescolabs.com)**  with questions.

