Company DescriptionAt KSM Consulting, you are bigger, bolder, and brighter. You bring innovative ideas to the table, and you learn from the experts sitting beside you. You stand on the shoulders of giants and on some days, you&nbsp;are&nbsp;the giant. That’s what we call…&nbsp; You. Amplified.&nbsp; At our&nbsp;growing,&nbsp;Indianapolis-based technology, data, and management consulting firm, you’ll be exposed to the latest industry trends as well as some of the most challenging problems our clients face. And through deep understanding, tenacity, collaboration, and know-how, you help those clients find the solution that’s right for them. In everything you do, you’ll help your clients, colleagues, and communities thrive.&nbsp; Job DescriptionTo help continue our rapid growth and solve our internal organizations toughest problems, we need a Systems Administrator to join the team.&nbsp;If you love to solve problems and add value, please consider what your typical days might look like…<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will deliver assigned operational and project commitments &nbsp;utilizing internal IT and Operations team members as necessary. You will provide amazing support to our internal employees, greatly exceeding their experience of what anyone else has ever done for them.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will escalate &nbsp;business requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will manage the integrity and security of ’ data, servers, devices, and software&nbsp;to support the database server, application servers, and storage systems of our business.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will implement and maintain Remote Access Systems&nbsp;(VPN, RDS, Citrix, VMware)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will manage and maintain phone systems as needed&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will maintain domain policies, DNS, DHCP, and other integrated systems</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our organization.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Design, install and configure internal and customer facing servers, network devices and firewalls.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Proactively manage and maintain server, network and firewall system</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Administer and support core Microsoft, Cisco, Fortinet, and Barracuda technologies</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Develop and implement project plans, risk assessments and contingency plans.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Define and document best practices and support procedures.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Maintain inventory and asset configuration documentation</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies Carry out special tasks at Management's direction.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Interact with staff at a technical level, as required.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Other duties as assigned.</li>
</ul> QualificationsSome of the skills we are expecting are. . .<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You should possess strong analytical skills and a demonstrated ability to troubleshoot problems.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You should possess excellent communication and customer service skills, both written and oral.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You should be able to explain just about anything technical to anyone, regardless of their background.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">MCSA or equivalent certification.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You should be willing to participate in an minimal on-call rotation and provide after-hours support as necessary.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You should be able to lift up to 50 lbs.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You should have 3-5 years of experience as a Desktop Support Specialist or Junior Systems Administrator.</li>
</ul> Some of the technical skills we are expecting. . .<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus, Azure</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Computers: Computer replacement, printer installs</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Applications and Products: Office 365, SharePoint</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Service: CSAT Scores, SLA Ratings</li>
</ul> Additional InformationWhat you should know about KSMC:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">KSMC employees work hard. We solve big problems, serve lots of clients, and are generally engaged throughout the entire workday and beyond.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">We compensate well and show our appreciation in lots of ways&nbsp;including Thursday Throwdowns, quarterly employee events, Community Day, and family outings.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">We have a great benefits package including&nbsp;a&nbsp;Self-Managed PTO&nbsp;Policy.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Our snack room is well stocked with healthy drinks and food to keep you going during your&nbsp;work day.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Our comprehensive wellness program includes team recreation activities and wellness reimbursement.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">KSMC values lifelong learning and encourages all team members to continue to grow through formal and informal paths that include an Educational Assistance&nbsp;Program.&nbsp;&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">We&nbsp;emphasize&nbsp;your career advancement and development&nbsp;and set aside intentional time twice a year to evaluate your progress and goal&nbsp;set together, including your career growth track.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">We pride ourselves in having the best talent in the industry and hope that&nbsp;you’re&nbsp;up for the challenge!&nbsp;</li>
</ul> What our team members say about us...“I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like KSMC.”&nbsp; “I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.”&nbsp; “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the&nbsp;one-on-one&nbsp;presence that my team lead gives is extremely beneficial to me.”&nbsp; All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.&nbsp;

**Company Description**

At KSM Consulting, you are bigger, bolder, and brighter. You bring innovative
ideas to the table, and you learn from the experts sitting beside you. You
stand on the shoulders of giants and on some days, you  _are_  the giant.
That’s what we call…

  

 _You. Amplified._  

  

At our growing, Indianapolis-based technology, data, and management consulting
firm, you’ll be exposed to the latest industry trends as well as some of the
most challenging problems our clients face. And through deep understanding,
tenacity, collaboration, and know-how, you help those clients find the
solution that’s right for them. In everything you do, you’ll help your
clients, colleagues, and communities thrive.

 ****  

 **Job Description**

To help continue our rapid growth and solve our internal organizations
toughest problems, we need a Systems Administrator to join the team. If you
love to solve problems and add value, please consider what your typical days
might look like…

  * You will deliver assigned operational and project commitments  utilizing internal IT and Operations team members as necessary. You will provide amazing support to our internal employees, greatly exceeding their experience of what anyone else has ever done for them.
  * You will escalate  business requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue.
  * You will manage the integrity and security of ’ data, servers, devices, and software to support the database server, application servers, and storage systems of our business.
  * You will implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware)
  * You will manage and maintain phone systems as needed 
  * You will manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.
  * You will maintain domain policies, DNS, DHCP, and other integrated systems
  * You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our organization.
  * Design, install and configure internal and customer facing servers, network devices and firewalls.
  * Proactively manage and maintain server, network and firewall system
  * Administer and support core Microsoft, Cisco, Fortinet, and Barracuda technologies
  * Develop and implement project plans, risk assessments and contingency plans.
  * Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
  * Define and document best practices and support procedures.
  * Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
  * Maintain inventory and asset configuration documentation
  * Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies Carry out special tasks at Management's direction.
  * Interact with staff at a technical level, as required.
  * Other duties as assigned.

****  

**Qualifications**

Some of the skills we are expecting are. . .

  * You should possess strong analytical skills and a demonstrated ability to troubleshoot problems.
  * You should possess excellent communication and customer service skills, both written and oral.
  * You should be able to explain just about anything technical to anyone, regardless of their background.
  * MCSA or equivalent certification.
  * You should be willing to participate in an minimal on-call rotation and provide after-hours support as necessary.
  * You should be able to lift up to 50 lbs.
  * You should have 3-5 years of experience as a Desktop Support Specialist or Junior Systems Administrator.

  

Some of the technical skills we are expecting. . .

  * Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus, Azure
  * Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing
  * Computers: Computer replacement, printer installs
  * Applications and Products: Office 365, SharePoint
  * Service: CSAT Scores, SLA Ratings

****  

**Additional Information**

What you should know about KSMC:

  * KSMC employees work hard. We solve big problems, serve lots of clients, and are generally engaged throughout the entire workday and beyond. 
  * We compensate well and show our appreciation in lots of ways including Thursday Throwdowns, quarterly employee events, Community Day, and family outings. 
  * We have a great benefits package including a Self-Managed PTO Policy. 
  * Our snack room is well stocked with healthy drinks and food to keep you going during your work day. 
  * Our comprehensive wellness program includes team recreation activities and wellness reimbursement. 
  * KSMC values lifelong learning and encourages all team members to continue to grow through formal and informal paths that include an Educational Assistance Program.  
  * We emphasize your career advancement and development and set aside intentional time twice a year to evaluate your progress and goal set together, including your career growth track. 
  * We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge! 

****  

**What our team members say about us...**

“I love our true empathy and concern for our clients, it's very rare and
appreciated. It is a pleasure to be a part of an organization like KSMC.”

  

“I learn something new every single day, and I feel like I'm a part of
building an organization that has legs. I appreciate that I'm consistently
humbled by the talent and caliber of our team.”

  

“The culture of the company is amazing, and the climate of my team is great.
The benefits that employees are offered are better than competitors, and the
one-on-one presence that my team lead gives is extremely beneficial to me.”

  

All qualified applicants will receive consideration for employment without
regard to age, color, sex, disability, national origin, race, religion, or
veteran status.

