<div class="content-intro"><p>The GitLab&nbsp;<a class="c-link" href="https://about.gitlab.com/solutions/devops-platform/" target="_blank" data-stringify-link="https://about.gitlab.com/solutions/devops-platform/" data-sk="tooltip_parent" data-remove-tab-index="true">DevSecOps platform</a>&nbsp;empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the&nbsp;<a class="c-link" href="https://about.gitlab.com/company/culture/all-remote/guide/" target="_blank" data-stringify-link="https://about.gitlab.com/company/culture/all-remote/guide/" data-sk="tooltip_parent" data-remove-tab-index="true">world’s largest all-remote companies</a>&nbsp;with 2,000+ team members and&nbsp;<a class="c-link" href="https://handbook.gitlab.com/handbook/values/" target="_blank" data-stringify-link="https://about.gitlab.com/handbook/values/" data-sk="tooltip_parent" data-remove-tab-index="true">values</a>&nbsp;that foster a culture where people embrace the belief that everyone can contribute. Learn more about&nbsp;<a class="c-link" href="https://vimeo.com/778157354" target="_blank" data-stringify-link="https://vimeo.com/778157354" data-sk="tooltip_parent" data-remove-tab-index="true">Life at GitLab</a>.</p></div><h4><strong>An overview of this role</strong></h4>
<p>GitLab Professional Services Project Managers manage a high number of parallel projects and coordinate them for successful completion from initiation through delivery to closure. In this role, you will coordinate with cross-functional teams and our global customers to complete distinct projects both on time and within budget. Project Managers need to have substantial experience managing IT and software consulting projects and relying on traditional systems and software development methodologies, as well as practical experience with agile project management methodologies.</p>
<p><strong>What you’ll do</strong>&nbsp;&nbsp;</p>
<ul>
<li>Develop and manage detailed schedules to deliver technical and consulting services to GitLab customers</li>
<li>Manage customer expectations, project scope, and resources needed to successfully deliver to customer needs</li>
<li>Develop and communicate project schedule, status, risks and issues to all levels of stakeholders, ranging from technical staff to executives</li>
<li>Manage customer escalations, coordinating with customers and GitLab stakeholders (e.g., executive team, sales, technical account managers, etc.)</li>
<li>Be accountable for reliable and repeatable delivery processes, metrics and operational procedures</li>
<li>Set and achieve forecast goals by setting expectations with the customer and working closely with the Technical Architect and project engineers</li>
<li>Act as a liaison to Partner Consultants and/or delivery partners</li>
<li>Develop a functional knowledge of GitLab technologies</li>
<li>Maintain an awareness of emerging GitLab technologies</li>
</ul>
<p><strong>What you’ll bring&nbsp;</strong></p>
<ul>
<li>Ability to speak German professionally</li>
<li>Knowledge of specific industry project management and technical delivery methodologies for software (e.g., Project Management Institute (PMI) methodologies, agile/scrum, and/or software SDLC)</li>
<li>Bachelor’s degree in engineering, computer science or related field</li>
<li>Demonstrated progressive experience working as a project manager on IT-based projects</li>
<li>Demonstrated progressive experience managing projects with external customers or clients, preferably enterprise customers. Professional Services experience is a plus.</li>
<li>Demonstrated ability to motivate the advisor team and individual contributors and mediate conflicts</li>
<li>Experience using various project management and/or agile tools</li>
<li>Understanding of software development lifecycle, preferably experience in an agile and/or DevOps environment</li>
<li>Excellent customer-facing and internal communication skills</li>
<li>Great written and verbal communication skills</li>
<li>Solid organizational skills, including attention to detail and ability to handle multiple priorities</li>
<li>Demonstrated ability to think strategically about business, products, and technical challenges</li>
<li>Ability to use GitLab</li>
<li>Ability to travel if needed and comply with the company’s <a href="https://handbook.gitlab.com/handbook/travel/">travel policy</a></li>
</ul>
<p><strong>About the team</strong></p>
<p>Customers often want to transition to GitLab, utilize features of their existing GitLab installation, or map out extensive upgrades to their existing infrastructure and process. That is where we step in. Our team has a diverse set of skills across the deployment, maintenance, and usage of GitLab, as well as deep technical knowledge with competing portfolios, allowing us to help our customers realize faster time to value with their GitLab investment.</p>
<p>Thanks to our <a href="https://about.gitlab.com/handbook/values/#transparency">Transparency</a> value, you can see how work and who we are on our <a href="https://about.gitlab.com/handbook/customer-success/professional-services-engineering/">Team</a> page.&nbsp;</p>
<h4><strong>How GitLab will support you</strong></h4>
<ul>
<li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li>
<li><a href="https://about.gitlab.com/company/culture/all-remote/guide/">All remote</a>, <a href="https://about.gitlab.com/company/culture/all-remote/asynchronous/">asynchronous</a> work environment</li>
<li><a href="https://about.gitlab.com/handbook/paid-time-off/">Flexible Paid Time Off</a></li>
<li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li>
<li><a href="https://about.gitlab.com/handbook/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li>
<li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#growth-and-development-benefit">Growth and development budget&nbsp;</a></li>
<li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li>
<li><a href="https://about.gitlab.com/handbook/finance/procurement/office-equipment-supplies/">Home office</a> support</li>
</ul>
<p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p>
<div class="c-message_actions__container c-message__actions">&nbsp;</div>
<div><span style="font-size: xx-small;"><span style="color: white;">Remote-Global</span></span></div><div class="content-conclusion"><hr>
<p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p>
<p><strong>Privacy Policy: </strong>Please review our <a href="https://about.gitlab.com/handbook/hiring/candidate/faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p>
<p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

The GitLab [DevSecOps platform](https://about.gitlab.com/solutions/devops-
platform/) empowers 100,000+ organizations to deliver software faster and more
efficiently. We are one of the [world’s largest all-remote
companies](https://about.gitlab.com/company/culture/all-remote/guide/) with
2,000+ team members and [values](https://handbook.gitlab.com/handbook/values/)
that foster a culture where people embrace the belief that everyone can
contribute. Learn more about [Life at GitLab](https://vimeo.com/778157354).

####  **An overview of this role**

GitLab Professional Services Project Managers manage a high number of parallel
projects and coordinate them for successful completion from initiation through
delivery to closure. In this role, you will coordinate with cross-functional
teams and our global customers to complete distinct projects both on time and
within budget. Project Managers need to have substantial experience managing
IT and software consulting projects and relying on traditional systems and
software development methodologies, as well as practical experience with agile
project management methodologies.

**What you’ll do**  

  * Develop and manage detailed schedules to deliver technical and consulting services to GitLab customers
  * Manage customer expectations, project scope, and resources needed to successfully deliver to customer needs
  * Develop and communicate project schedule, status, risks and issues to all levels of stakeholders, ranging from technical staff to executives
  * Manage customer escalations, coordinating with customers and GitLab stakeholders (e.g., executive team, sales, technical account managers, etc.)
  * Be accountable for reliable and repeatable delivery processes, metrics and operational procedures
  * Set and achieve forecast goals by setting expectations with the customer and working closely with the Technical Architect and project engineers
  * Act as a liaison to Partner Consultants and/or delivery partners
  * Develop a functional knowledge of GitLab technologies
  * Maintain an awareness of emerging GitLab technologies

**What you’ll bring  **

  * Ability to speak German professionally
  * Knowledge of specific industry project management and technical delivery methodologies for software (e.g., Project Management Institute (PMI) methodologies, agile/scrum, and/or software SDLC)
  * Bachelor’s degree in engineering, computer science or related field
  * Demonstrated progressive experience working as a project manager on IT-based projects
  * Demonstrated progressive experience managing projects with external customers or clients, preferably enterprise customers. Professional Services experience is a plus.
  * Demonstrated ability to motivate the advisor team and individual contributors and mediate conflicts
  * Experience using various project management and/or agile tools
  * Understanding of software development lifecycle, preferably experience in an agile and/or DevOps environment
  * Excellent customer-facing and internal communication skills
  * Great written and verbal communication skills
  * Solid organizational skills, including attention to detail and ability to handle multiple priorities
  * Demonstrated ability to think strategically about business, products, and technical challenges
  * Ability to use GitLab
  * Ability to travel if needed and comply with the company’s [travel policy](https://handbook.gitlab.com/handbook/travel/)

**About the team**

Customers often want to transition to GitLab, utilize features of their
existing GitLab installation, or map out extensive upgrades to their existing
infrastructure and process. That is where we step in. Our team has a diverse
set of skills across the deployment, maintenance, and usage of GitLab, as well
as deep technical knowledge with competing portfolios, allowing us to help our
customers realize faster time to value with their GitLab investment.

Thanks to our
[Transparency](https://about.gitlab.com/handbook/values/#transparency) value,
you can see how work and who we are on our
[Team](https://about.gitlab.com/handbook/customer-success/professional-
services-engineering/) page.

#### **How GitLab will support you**

  * [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/)
  * [All remote](https://about.gitlab.com/company/culture/all-remote/guide/), [asynchronous](https://about.gitlab.com/company/culture/all-remote/asynchronous/) work environment
  * [Flexible Paid Time Off](https://about.gitlab.com/handbook/paid-time-off/)
  * [Team Member Resource Groups](https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.)
  * [Equity Compensation & Employee Stock Purchase Plan](https://about.gitlab.com/handbook/stock-options/)
  * [Growth and development budget ](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#growth-and-development-benefit)
  * [Parental leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave) 
  * [Home office](https://about.gitlab.com/handbook/finance/procurement/office-equipment-supplies/) support

Please note that we welcome interest from candidates with varying levels of
experience; many successful candidates do not meet every single requirement.
Additionally, studies have shown that people from [underrepresented
groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-
select-underrepresented-groups) are less likely to apply to a job unless they
meet every single qualification. If you're excited about this role, please
apply and allow our recruiters to assess your application.



Remote-Global

* * *

**Country Hiring Guidelines:** GitLab hires new team members in countries
around the world. All of our roles are remote, however some roles may carry
specific location-based eligibility requirements. Our Talent Acquisition team
can help answer any questions about location after starting the recruiting
process.  

**Privacy Policy:** Please review our [Recruitment Privacy
Policy.](https://about.gitlab.com/handbook/hiring/candidate/faq/recruitment-
privacy-policy/) Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative
action employer. GitLab’s policies and practices relating to recruitment,
employment, career development and advancement, promotion, and retirement are
based solely on merit, regardless of race, color, religion, ancestry, sex
(including pregnancy, lactation, sexual orientation, gender identity, or
gender expression), national origin, age, citizenship, marital status, mental
or physical disability, genetic information (including family medical
history), discharge status from the military, protected veteran status (which
includes disabled veterans, recently separated veterans, active duty wartime
or campaign badge veterans, and Armed Forces service medal veterans), or any
other basis protected by law. GitLab will not tolerate discrimination or
harassment based on any of these characteristics. See also [GitLab’s EEO
Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-
employment-opportunity-policy) and [EEO is the
Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-
equal-employment-opportunity-commission-notices). If you have a disability or
special need that requires
[accommodation](https://about.gitlab.com/handbook/people-policies/inc-
usa/#reasonable-accommodation), please let us know during the [recruiting
process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-
to-our-interview-process).

