<div class="content-intro"><p>GitLab is an open core software company that develops the most comprehensive&nbsp;<a class="c-link" href="https://about.gitlab.com/solutions/devops-platform" target="_blank" data-stringify-link="https://about.gitlab.com/solutions/devops-platform" data-sk="tooltip_parent">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our&nbsp;<a class="c-link" href="https://about.gitlab.com/company/mission" target="_blank" data-stringify-link="https://about.gitlab.com/company/mission" data-sk="tooltip_parent">mission</a>&nbsp;is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our&nbsp;<a class="c-link" href="https://about.gitlab.com/handbook/using-gitlab-at-gitlab" target="_blank" data-stringify-link="https://about.gitlab.com/handbook/using-gitlab-at-gitlab" data-sk="tooltip_parent">operations</a>&nbsp;on our product and staying aligned with our&nbsp;<a class="c-link" href="https://about.gitlab.com/handbook/values" target="_blank" data-stringify-link="https://about.gitlab.com/handbook/values" data-sk="tooltip_parent">values</a>. Learn more about&nbsp;<a class="c-link" href="https://vimeo.com/gitlab/gettoknowgitlab" target="_blank" data-stringify-link="https://vimeo.com/gitlab/gettoknowgitlab" data-sk="tooltip_parent">Life at GitLab</a>.</p></div><p class="p1"><strong>This role is remote and candidates must be in Japan and must be a Citizen or a Permanent Resident.</strong></p>
<p class="p1">The Senior Solutions Architect / Senior Solutions Engineer are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Senior Solutions Architect / Senior Solutions Engineer's are responsible for driving and managing the technology evaluation and validation stages of the sales process. Senior Solutions Architects are the product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve.</p>
<p class="p1">The Senior Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Senior Solutions Architect supports and enables successful adoption of the GitLab platform. Senior Solutions Architects work with GitLab's top enterprise customers. Senior Solutions Architects work collaboratively with Sales, Engineering, Product Management, and Marketing organizations.</p>
<p class="p1">This role provides technical guidance and support throughout the entire sales cycle. Solution Architects can help shape and execute a strategy to build mindshare and broad use of the GitLab platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Senior Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems.</p>
<p>Our Field SA’s also engage proactively with existing GitLab customer to provide thought-leadership, engage in innovative solutions, collaborate around evangalism activities around unique customer requirements (i.e. meetups and presentations) and continously seek market feedback to improve the GitLab platform.</p>
<p class="p1">To learn more, see the <a href="https://about.gitlab.com/handbook/customer-success/solutions-architects"><span class="s1">Solutions Architect handbook</span></a></p>
<p class="p4"><strong>Responsibilities</strong></p>
<ul class="ul1">
<li class="li1">Engage with customers, both onsite and remote, in a technical consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance.</li>
<li class="li1">In partnership with the sales team, formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.</li>
<li class="li1">With comprehensive knowledge of the GitLab platform and associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.</li>
<li class="li1">Guide technical evaluations via POC/POV ownership, RFP/audit support, and workshop design.</li>
<li class="li1">Build deep relationships with people within customer environments to enable them to be GitLab advocates.</li>
<li class="li1">Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.</li>
<li class="li1">Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others.</li>
<li class="li1">Maintain specialty competency in one or more technologies related to GitLab's market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners.</li>
<li class="li1">Solve technical customer issues of broad scope and high complexity.</li>
<li class="li1">Provide mentorship for Solution Architecture team members and remain a current contributor to team-learning initiatives and activities.</li>
<li class="li1">Work cross-departmentally to find solutions to complex scenarios and integration issues.</li>
<li class="li1">Propose improvements and innovation for customer calls and product demonstrations based on current market trends.</li>
<li class="li1">Maintain in-depth knowledge of the entire GitLab application.</li>
<li class="li1">Represent GitLab as a speaker at field events or as an author in GitLab-focused publications and blogs.</li>
<li class="li1">Provide opportunity strategy leveraging market and industry knowledge and trends.</li>
<li class="li1">Collaborate with the product team while representing customer requirements and feedback.</li>
<li class="li1">Create Customer Strategy Roadmaps with customers</li>
<li class="li1">Regularly enhances GitLab documentation for clarity and accuracy as well as adding new explanations, examples and sections.</li>
<li class="li1">Share subject matter expertise through Slack posts, documentation updates, communities of practice, issue and MR participation and other common GitLab collaboration mechanisms.</li>
<li class="li1">Coach sales team-members on deal qualification when necessary.</li>
<li class="li1">Assists with specific objectives and key result associated tasks</li>
<li class="li1">Leading Value Stream Assessments with your accounts or another team member’s, while the team member shadows</li>
<li class="li1">Willingness to travel</li>
</ul>
<p class="p4"><strong>Requirements</strong></p>
<ul class="ul1">
<li class="li1">Must be based in Japan and Citizen or PR Holder</li>
<li class="li1">Technical presentation and communication skills</li>
<li class="li1">Experience with technical pre-sales or as a professional in the field of information technology</li>
<li class="li1">Knowledge of the end-to-end software development lifecycle</li>
<li class="li1">Understanding of continuous integration and continuous deployment</li>
<li class="li1">Experience with modern software development or operations and their associated technologies</li>
<li class="li1">Experience with cloud computing and related technologies and practices</li>
<li class="li1">B.Sc. in Computer Science or equivalent experience</li>
<li class="li1">Successful completion of a&nbsp;<a href="https://about.gitlab.com/handbook/legal/gitlab-code-of-business-conduct-and-ethics/#background-checks"><span class="s1">background check</span></a></li>
<li class="li1">Ability to use GitLab is advantageous</li>
</ul>
<p class="p4"><strong>Hiring Process</strong></p>
<ul class="ul1">
<li class="li1">Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our&nbsp;<a href="https://about.gitlab.com/company/team"><span class="s1">team page</span></a>.</li>
<ul class="ul1">
<li class="li1">Selected candidates will be invited to schedule a&nbsp;<a href="https://about.gitlab.com/handbook/hiring/#screening-call"><span class="s1">screening call</span></a>&nbsp;with our Global Recruiters.</li>
<li class="li1">Next, candidates will be invited to schedule a first interview with the SA team Manager.</li>
<li class="li1">Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.</li>
<li class="li1">Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the&nbsp;<a href="https://gitlab-com.gitlab.io/customer-success/solutions-architecture/sa-candidate-experience/panel_instructions/"><span class="s1">Demo Guide</span></a>.</li>
<li class="li1">Candidates may be invited to additional interviews.</li>
<li class="li1">Successful candidates will be made an offer after references are verified</li>
</ul>
</ul>
<div class="section page-centered">
<div class="section page-centered">
<div class="salary-container col-xs-12">
<p><span style="color: rgb(255, 255, 255);">#LI-YP1</span></p>
</div>
</div>
</div>
<div><span style="font-size: xx-small; color: rgb(255, 255, 255);">Remote-Japan</span></div><div class="content-conclusion"><hr>
<p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p>
<p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p>
<p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

GitLab is an open core software company that develops the most comprehensive
[AI-powered DevSecOps Platform](https://about.gitlab.com/solutions/devops-
platform), used by more than 100,000 organizations. Our
[mission](https://about.gitlab.com/company/mission) is to enable everyone to
contribute to and co-create the software that powers our world. When everyone
can contribute, consumers become contributors, significantly accelerating the
rate of human progress. This mission is integral to our culture, influencing
how we hire, build products, and lead our industry. We make this possible at
GitLab by running our [operations](https://about.gitlab.com/handbook/using-
gitlab-at-gitlab) on our product and staying aligned with our
[values](https://about.gitlab.com/handbook/values). Learn more about [Life at
GitLab](https://vimeo.com/gitlab/gettoknowgitlab).

 **This role is remote and candidates must be in Japan and must be a Citizen
or a Permanent Resident.**

The Senior Solutions Architect / Senior Solutions Engineer are the trusted
advisors to GitLab prospects and clients, showing how the GitLab solutions
address client business requirements. Senior Solutions Architect / Senior
Solutions Engineer's are responsible for driving and managing the technology
evaluation and validation stages of the sales process. Senior Solutions
Architects are the product advocates for GitLab’s Enterprise Edition. They
focus on the technical solution while also understanding the business outcomes
the customer is trying to achieve.

The Senior Solutions Architect helps drive value and change with software
development for one of the fastest-growing platforms. By applying solution
selling and architecture experience from planning to monitoring, the Senior
Solutions Architect supports and enables successful adoption of the GitLab
platform. Senior Solutions Architects work with GitLab's top enterprise
customers. Senior Solutions Architects work collaboratively with Sales,
Engineering, Product Management, and Marketing organizations.

This role provides technical guidance and support throughout the entire sales
cycle. Solution Architects can help shape and execute a strategy to build
mindshare and broad use of the GitLab platform with customers by becoming the
trusted advisor. The ideal candidate must be self-motivated with a proven
track record in software/technology sales or consulting. Proficiency in
connecting technology solutions to measurable business value is critical to a
Senior Solutions Architect. Candidates should also have a demonstrated skill
to think strategically about business, products, and technical problems.

Our Field SA’s also engage proactively with existing GitLab customer to
provide thought-leadership, engage in innovative solutions, collaborate around
evangalism activities around unique customer requirements (i.e. meetups and
presentations) and continously seek market feedback to improve the GitLab
platform.

To learn more, see the [Solutions Architect
handbook](https://about.gitlab.com/handbook/customer-success/solutions-
architects)

**Responsibilities**

  * Engage with customers, both onsite and remote, in a technical consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance.
  * In partnership with the sales team, formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.
  * With comprehensive knowledge of the GitLab platform and associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.
  * Guide technical evaluations via POC/POV ownership, RFP/audit support, and workshop design.
  * Build deep relationships with people within customer environments to enable them to be GitLab advocates.
  * Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.
  * Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others.
  * Maintain specialty competency in one or more technologies related to GitLab's market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners.
  * Solve technical customer issues of broad scope and high complexity.
  * Provide mentorship for Solution Architecture team members and remain a current contributor to team-learning initiatives and activities.
  * Work cross-departmentally to find solutions to complex scenarios and integration issues.
  * Propose improvements and innovation for customer calls and product demonstrations based on current market trends.
  * Maintain in-depth knowledge of the entire GitLab application.
  * Represent GitLab as a speaker at field events or as an author in GitLab-focused publications and blogs.
  * Provide opportunity strategy leveraging market and industry knowledge and trends.
  * Collaborate with the product team while representing customer requirements and feedback.
  * Create Customer Strategy Roadmaps with customers
  * Regularly enhances GitLab documentation for clarity and accuracy as well as adding new explanations, examples and sections.
  * Share subject matter expertise through Slack posts, documentation updates, communities of practice, issue and MR participation and other common GitLab collaboration mechanisms.
  * Coach sales team-members on deal qualification when necessary.
  * Assists with specific objectives and key result associated tasks
  * Leading Value Stream Assessments with your accounts or another team member’s, while the team member shadows
  * Willingness to travel

**Requirements**

  * Must be based in Japan and Citizen or PR Holder
  * Technical presentation and communication skills
  * Experience with technical pre-sales or as a professional in the field of information technology
  * Knowledge of the end-to-end software development lifecycle
  * Understanding of continuous integration and continuous deployment
  * Experience with modern software development or operations and their associated technologies
  * Experience with cloud computing and related technologies and practices
  * B.Sc. in Computer Science or equivalent experience
  * Successful completion of a [background check](https://about.gitlab.com/handbook/legal/gitlab-code-of-business-conduct-and-ethics/#background-checks)
  * Ability to use GitLab is advantageous

**Hiring Process**

  * Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our [team page](https://about.gitlab.com/company/team).
    * Selected candidates will be invited to schedule a [screening call](https://about.gitlab.com/handbook/hiring/#screening-call) with our Global Recruiters.
    * Next, candidates will be invited to schedule a first interview with the SA team Manager.
    * Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.
    * Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the [Demo Guide](https://gitlab-com.gitlab.io/customer-success/solutions-architecture/sa-candidate-experience/panel_instructions/).
    * Candidates may be invited to additional interviews.
    * Successful candidates will be made an offer after references are verified

#LI-YP1

Remote-Japan

* * *

**Country Hiring Guidelines:** GitLab hires new team members in countries
around the world. All of our roles are remote, however some roles may carry
specific location-based eligibility requirements. Our Talent Acquisition team
can help answer any questions about location after starting the recruiting
process.  

**Privacy Policy:** Please review our [Recruitment Privacy
Policy.](https://handbook.gitlab.com/handbook/hiring/candidate-
faq/recruitment-privacy-policy/) Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative
action employer. GitLab’s policies and practices relating to recruitment,
employment, career development and advancement, promotion, and retirement are
based solely on merit, regardless of race, color, religion, ancestry, sex
(including pregnancy, lactation, sexual orientation, gender identity, or
gender expression), national origin, age, citizenship, marital status, mental
or physical disability, genetic information (including family medical
history), discharge status from the military, protected veteran status (which
includes disabled veterans, recently separated veterans, active duty wartime
or campaign badge veterans, and Armed Forces service medal veterans), or any
other basis protected by law. GitLab will not tolerate discrimination or
harassment based on any of these characteristics. See also [GitLab’s EEO
Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-
employment-opportunity-policy) and [EEO is the
Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-
equal-employment-opportunity-commission-notices). If you have a disability or
special need that requires
[accommodation](https://about.gitlab.com/handbook/people-policies/inc-
usa/#reasonable-accommodation), please let us know during the [recruiting
process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-
to-our-interview-process).

