Location: Genk, Flemish Region
Employment Type: full-time
Team: Services & Site Implementation
At MIM Software, our Professional Services team provides solutions to everyday
clinical needs and solves complex clinical problems. Utilising MIM’s GUI-based
programming language, Professional Services team members build “MIM Workflows”
to automate routine tasks and optimise the usage of the software in the
clinical setting. Customer requests can range from simple adjustments of how
images are being viewed to more complex problems involving quantitative
analysis of images for specific studies. No day is the same, nor are the
problems you will be solving.
What you’ll do
- Create MIM Workflows that are requested by our current customers, using creativity and published best practices.
- Serve as a technical expert for new customer implementations and create MIM Workflows for customers during their implementation process.
- Work closely with different stakeholders in different MIM departments to serve customer needs.
- Work directly with customers all over the EU, as well as global customers.
- Learn the clinical context of customers in different hospital departments.
- Drive software development through capturing customer feedback.
- Provide in-depth software training to new and existing customers.
- Communicate with the team regularly to coordinate on projects, overcome roadblocks, and celebrate successes.
- Work with your manager to personalise your growth path.
- Contribute meaningfully to MIM's overall mission of improving patient care.
- Willingness to travel up to 10%
What you'll need
- A master’s degree in Civil Engineering, Bio-Engineering, Biomedical Sciences (option Medical Radiation Sciences), Industrial Engineering (option Nuclear Energy), Physics, Chemistry, or related field
- Strong analytical and problem-solving skills.
- Experience in (mathematical) coding languages (Matlab, Python, etc.) is a plus.
- Strong time management and organisational skills.
- Aptitude to develop a clinical and anatomical knowledge base.
- Fluency in English is a must and strong preference for Dutch. Other languages such as French and German are a plus.
- Clearance to work in the EU without further formalities is a prerequisite.
- You must reside in Belgium or be willing to move to Belgium. Relocation won't be paid for.
What you'll get
- A full-time employment opportunity with a permanent contract.
- A flying start for every junior, further growth and knowledge sharing for our senior employees.
- Interesting internal training and learning opportunities.
- A hybrid work environment so you can work from home as well as enjoy the office.
- The possibility to buy an additional 10 vacation days as well as many other benefits through our Flex Income Plan.
- An attractive salary in line with experience supplemented with numerous fringe benefits.
- A company car or a mobility budget from day one.
- Hospital insurance.
- Pension saving and long-term illness insurance.
Also, something to consider
- You get your own MacBook Pro or Dell XPS, which you can use to watch Netflix in your spare time.
- You also get your own iPhone or equivalent, with 250GB on us every month.
- You get to choose what time you start, between 7AM and 10AM.
- Thirsty from all the hard work? We've got you covered with our overly filled fridge and a wide variety of beverages!
- For coffee lovers: endless fresh coffee beans!
- For the sweet tooth: free fruit and too many cookies!
WAIT, WHAT DOES MIM DO?
MIM provides medical imaging software to imaging centres, hospitals, specialty
clinics, research organisations, and pharmaceutical companies across the
globe. Our mission is to enhance patient care by providing tools to support
the diagnostic and treatment process so the physician can focus on the
patient.
Diversity Equity and Inclusion
MIM is committed to fostering a diverse and inclusive culture where everyone
can contribute and thrive. We'll encourage, support, and learn from each
other’s perspectives. This is both the right thing to do and vital: diverse
perspectives fuel innovations that enhance patient care.
Clearance to work in the EU without further formalities is a
prerequisite.
Our office is located in Genk, not Brussels.