At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.
Angi at a glance:
Why join Angi:
Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well.
For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business.
We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods.
Angi is an amazing place to call home. We can’t wait to welcome you.
About the team
Angi’s Homeowner Success team facilitates conversations with homeowners, offering advice on their home projects and helping them connect with pros in Angi’s marketplace. Our team of expert Project Advisors representatives have one mission: help homeowners who come to Angi connect with the right pros to get more jobs done well.
Join us in reshaping how Angi engages with homeowners as the Manager of Customer Strategy & Operations! In this role, you’ll work alongside the Associate Director and Senior Director of Homeowner Success to optimize our global workforce management team and drive strategic improvements to the tools we use in our daily operations. As part of this team, you’ll become an expert in deploying innovative technology and tools (including AI, which is rapidly evolving / disrupting the customer service industry), learn how to harness data to make informed business decisions, and enhance our Project Advisor homeowner strategy playbook to scale improvements in how we connect and interact with our homeowners.
Day-to-day, you’ll devise strategy for our workforce team, manage priority projects, and collaborate cross-functionally to drive measurable results in critical areas of our business. Additionally, you'll increasingly help manage key relationships with workforce partners and provide guidance to influence the Homeowner roadmap.
What you’ll do
Who you are
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
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