<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div>WHAT WE’RE LOOKING FOR:
As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s core customers, ensuring they are maximizing value through use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs and analytics.
The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams including input into the lead generation process.This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers.
WHAT YOU'LL DO
<ul>
<li>Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets</li>
<li>Acquire and maintain best-in-class product knowledge and industry trends</li>
<li>Proactively analyze customer product usage and identify growth opportunities</li>
<li>Effectively communicate customer feedback to the Braze product team</li>
<li>Cross-department collaboration, including but not limited to Success, Sales, Product, Legal and Marketing</li>
<li>Coordinate resources to drive feature adoption</li>
<li>Participate at in-market events, driving existing customer attendance and marketing support</li>
<li>Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage</li>
</ul>
WHAT YOU HAVE
<ul>
<li>Drive, intellectual curiosity, and a relentless commitment to excellence</li>
<li>Background in SaaS sales for Mobile and/or Marketing Technology</li>
<li>Proven success navigating organizations and the ability to quickly identify decision makers and the decision making process for Braze’s SMB customer segment</li>
<li>Outstanding verbal, written and stand-up presentation skills</li>
<li>Prior experience with salesforce.com CRM, or other CRM used to manage the sales pipeline</li>
<li>Excellent organizational skills and time management abilities</li>
<li>The capacity to handle multiple competing priorities</li>
<li>Proven ability to quickly get up to speed on new cloud apps and tools</li>
<li>An accomplished networker in your daily life through social media and other mediums</li>
<li>Up-to-date on digital trends, especially in the mobile, web and email space</li>
<li>Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).</li>
</ul>
LANGUAGE REQUIREMENTS:
Proficiency in written and spoken English is essential. Knowledge of written and spoken German preferred.
#LI-Hybrid<div class="content-conclusion"><div class="p-rich_text_section">
WHAT WE OFFER 
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching&nbsp;</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News &amp; World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our<a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.</div></div>

At Braze, we have found our people. We’re a genuinely approachable,
exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing
teamwork, and creating work-life harmony as we collectively navigate rapid
growth on a global scale while striving for greater equity and opportunity –
inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and
those around you. There is always a way to contribute: Acting with autonomy,
having accountability and being open to new perspectives are essential to our
continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with
others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward
action in the face of change, you will be empowered to make a real impact
here, with a sharp and passionate team at your back. If Braze sounds like a
place where you can thrive, we can’t wait to meet you.

 **WHAT WE’RE LOOKING FOR:**

As part of the Braze Account Management Team, you will be the commercial owner
of a portfolio of Braze’s core customers, ensuring they are maximizing value
through use of our technology. This is an opportunity to bring your skills as
a consultant, business analyst, project manager and sales professional to work
with leading brands and expand your knowledge of multi-channel consumer
engagement, mobile marketing automation, APIs and analytics.

The ideal candidate will have at least 3 years experience renewing and
expanding existing SaaS solutions contracts to clients in a variety of
different verticals where typical deal size ranges from $25k - $500k/year.
Ideally your product sales experience focuses on selling email, analytics,
CRM, marketing automation, and/or content marketing solutions. Prior
experience should include collaboration with Customer Success and
Marketing/Sales Enablement teams including input into the lead generation
process.This is a field sales role that routinely requires travel for onsite
customer engagement, resulting in a majority of time spent out of the office
meeting with and selling to existing customers.

**WHAT YOU'LL DO**

  * Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
  * Acquire and maintain best-in-class product knowledge and industry trends
  * Proactively analyze customer product usage and identify growth opportunities
  * Effectively communicate customer feedback to the Braze product team
  * Cross-department collaboration, including but not limited to Success, Sales, Product, Legal and Marketing
  * Coordinate resources to drive feature adoption
  * Participate at in-market events, driving existing customer attendance and marketing support
  * Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage

**WHAT YOU HAVE**

  * Drive, intellectual curiosity, and a relentless commitment to excellence
  * Background in SaaS sales for Mobile and/or Marketing Technology
  * Proven success navigating organizations and the ability to quickly identify decision makers and the decision making process for Braze’s SMB customer segment
  * Outstanding verbal, written and stand-up presentation skills
  * Prior experience with salesforce.com CRM, or other CRM used to manage the sales pipeline
  * Excellent organizational skills and time management abilities
  * The capacity to handle multiple competing priorities
  * Proven ability to quickly get up to speed on new cloud apps and tools
  * An accomplished networker in your daily life through social media and other mediums
  * Up-to-date on digital trends, especially in the mobile, web and email space
  * Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).

**LANGUAGE REQUIREMENTS:**

Proficiency in written and spoken English is essential. Knowledge of written
and spoken German preferred.

#LI-Hybrid

**WHAT WE OFFER  
**

_Braze benefits vary by location, and we encourage you to review our specific
benefits offerings for each country_[
_here_](https://www.braze.com/company/careers/how-we-hire#benefit-section) _.
More details on benefits plans will be provided if you receive an offer of
employment._

From offering comprehensive benefits to fostering hybrid ways of working,
we’ve got you covered so you can prioritize work-life harmony. Braze offers
benefits such as:

  * Competitive compensation that may include equity
  * Retirement and Employee Stock Purchase Plans
  * Flexible paid time off
  * Comprehensive benefit plans covering medical, dental, vision, life, and disability
  * Family services that include fertility benefits and equal paid parental leave
  * Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  * A curated in-office employee experience, designed to foster community, team connections, and innovation
  * Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
  * Employee Resource Groups that provide supportive communities within Braze
  * Collaborative, transparent, and fun culture recognized as a Great Place to Work®

**ABOUT BRAZE  
** Braze is the leading customer engagement platform that empowers brands to
Be Absolutely Engaging.™ Braze allows any marketer to collect and take action
on any amount of data from any source, so they can creatively engage with
customers in real time, across channels from one platform. From cross-channel
messaging and journey orchestration to Al-powered experimentation and
optimization, Braze enables companies to build and maintain absolutely
engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK,
Australia, and Singapore. In 2025, we were recognized as one of Built In’s
Best Places to Work. In 2024, we were included in U.S. News & World Report’s
Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s
Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune
Best Workplaces for Parents, and Fortune Best Workplaces for Women.  
Additionally, we were featured in Great Place to Work UK’s Best Workplaces,
Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces
for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

You’ll find many of us at headquarters in New York City or around the world in
Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San
Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our
employees in nearly 50 remote locations.

**BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER**

At Braze, we strive to create equitable growth and opportunities inside and
outside the organization.

Building meaningful connections is at the heart of everything we do, and that
includes our recruiting practices. We're committed to offering all candidates
a fair, accessible, and inclusive experience – regardless of age, color,
disability, gender identity, marital status, maternity, national origin,
pregnancy, race, religion, sex, sexual orientation, or status as a protected
veteran. When applying and interviewing with Braze, we want you to feel
comfortable showcasing what makes you _you_.

We know that sometimes different circumstances can lead talented people to
hesitate to apply for a role unless they meet 100% of the criteria. If this
sounds familiar, we encourage you to apply, as we’d love to meet you.

_Please see our_[ ___Candidate Privacy
Policy_](https://www.braze.com/company/legal/privacy-policy-job-candidates)
_for more information on how Braze processes your personal information during
the recruitment process and, if applicable based on your location, how you can
exercise any privacy rights._

