<p>Location: Minneapolis, MN</p><br/><p>Employment Type: Full Time</p><br/><p>Team: Operations</p><br/><div><span style="font-size: 16px">Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative,&nbsp;consumer-centric health benefit solutions that people can actually use.&nbsp;Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><b style="font-size: 16px">A Little More About The role:</b></div><div><span style="font-size: 16px">We’re looking for a Carrier Relations Manager to manage an assigned Carrier book of business. This role will be responsible for ensuring our members have a seamless experience as we coordinate their enrollments and payments with their selected Carrier. This person understands how to navigate relationships and structures within Carriers and can support process enhancements at Gravie to strengthen those relationships. The Carrier Relations Manager will play a pivotal role in product and service developments that are changing the way consumer health plan needs are met.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><b style="font-size: 16px">You will:</b></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Nurture existing and establish new carrier relationships with the aim of improving and scaling enrollment processes.&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with the enrollment team to build out a carrier knowledge base, with the aim of creating collateral and education sources for our internal teams &amp; clients.&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create a rhythm of regular meetings and proactive book of business review with assigned&nbsp;carriers.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain feedback loop between cross-functional stakeholders and Carriers to enhance Gravie benefit solutions.&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage payment and enrollment escalations through to resolution.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Team Salesforce Task queue daily.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with cross-functional operational team leaders on process/product improvements.&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Update and maintain Carrier Source of Truth tracker.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><b style="font-size: 16px">You bring:</b></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 4 years of experience working with insurance carriers as an account manager, sales or business development professional or other relevant position in a health insurance carrier.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A track record of building and fostering internal and external stakeholder relationships.&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A strong strategy and vision, combined with a go-getter attitude.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in team building, process improvement and relationship management.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to successfully collaborate with other teams on various carrier-related projects and assist in Gravie’s enrollment-related OKRs (improving enrollment processes).</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize and take ownership of carrier collateral.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with the interviewing processes to help build out the carrier team as well as train/onboard new team members.&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide guidance on day-to-day business strategies specific to Carrier relationship maintenance.&nbsp;</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively communicate with kindness and tact, internally and externally.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated success getting results through collaboration.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><b style="font-size: 16px">Extra credit:</b></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience extracting and adding information in Salesforce.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Tableau dashboard or similar.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s Degree</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><b style="font-size: 16px">Gravie:&nbsp;</b></div><div><span style="font-size: 16px">In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">The salary range for this position is $94,350 - $157,250 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave.&nbsp;</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><b style="font-size: 16px">A Little More About Us:</b></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.</span></div><div><span style="font-size: 16px">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.</span></div>

Location: Minneapolis, MN

  

Employment Type: Full Time

  

Team: Operations

  

Hi, we’re Gravie. Our mission is to improve the way people purchase and access
healthcare through innovative, consumer-centric health benefit solutions that
people can actually use. Our industry-changing products and services are
developed and delivered by a diverse group of unique people. We encourage you
to be your authentic self - we like you that way.



 **A Little More About The role:**

We’re looking for a Carrier Relations Manager to manage an assigned Carrier
book of business. This role will be responsible for ensuring our members have
a seamless experience as we coordinate their enrollments and payments with
their selected Carrier. This person understands how to navigate relationships
and structures within Carriers and can support process enhancements at Gravie
to strengthen those relationships. The Carrier Relations Manager will play a
pivotal role in product and service developments that are changing the way
consumer health plan needs are met.



 **You will:**

·       Nurture existing and establish new carrier relationships with the aim
of improving and scaling enrollment processes.

·       Work with the enrollment team to build out a carrier knowledge base,
with the aim of creating collateral and education sources for our internal
teams & clients.

·       Create a rhythm of regular meetings and proactive book of business
review with assigned carriers.

·       Maintain feedback loop between cross-functional stakeholders and
Carriers to enhance Gravie benefit solutions.

·       Manage payment and enrollment escalations through to resolution.

·       Monitor Team Salesforce Task queue daily.

·       Partner with cross-functional operational team leaders on
process/product improvements.

·       Update and maintain Carrier Source of Truth tracker.

·       Demonstrate commitment to our core competencies of being authentic,
curious, creative, empathetic and outcome oriented.



 **You bring:**

·      At least 4 years of experience working with insurance carriers as an
account manager, sales or business development professional or other relevant
position in a health insurance carrier.

·       A track record of building and fostering internal and external
stakeholder relationships.

·       A strong strategy and vision, combined with a go-getter attitude.  

·       Experience in team building, process improvement and relationship
management.

·       Ability to successfully collaborate with other teams on various
carrier-related projects and assist in Gravie’s enrollment-related OKRs
(improving enrollment processes).

·       Organize and take ownership of carrier collateral.

·       Assist with the interviewing processes to help build out the carrier
team as well as train/onboard new team members.

·       Provide guidance on day-to-day business strategies specific to Carrier
relationship maintenance.

·       Ability to effectively communicate with kindness and tact, internally
and externally.

·       Demonstrated success getting results through collaboration.



 **Extra credit:**

·       Experience extracting and adding information in Salesforce.

·       Experience with Tableau dashboard or similar.

·       Bachelor’s Degree



 **Gravie:  **

In order to transform health insurance and build a health plan everyone can
love, we need talented people doing amazing work. In exchange, we offer a
great overall employee experience with opportunities for career growth,
meaningful mission-driven work, and an above average total rewards package.



The salary range for this position is $94,350 - $157,250 annually. Numerous
factors including, but not limited to, educations, skills, work experience,
certifications, etc. will be considered when determining compensation.



Our unique benefits program is the gravy, i.e., the special sauce that sets
our compensation package apart. In addition to standard health and wellness
benefits, Gravie’s package includes alternative medicine coverage, flexible
PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell
phone reimbursement, transportation perks, education reimbursement, and 1 week
of paid paw-ternity leave.



 **A Little More About Us:**

·       We know healthcare. Our company was founded and is still led by
industry veterans who have started and grown several market-leading companies
in the space.

·       We have raised money from top tier investors who share the same long-
term vision as we do of building an industry defining company that will endure
over the long run. We are well capitalized.

·       Our customers like us. Our revenue churn is in the low single digits,
in an industry where greater than 20% churn is common.

·       Our culture is unique. We tend to be non-hierarchical, merit-driven,
opinionated but kind people who thrive working in a high-performance, fast-
paced environment. People at Gravie care deeply about making a positive impact
in the lives of the people we serve. We may not be the right place for
everybody, but if you get energized by doing work every day that focuses on
putting consumers at the front of the line, we could be a great place for you.
It takes unique people and diverse perspectives to deliver our results. We
encourage you to be your authentic self – we like you that way.

