GitLab is an open core software company that develops the most comprehensive [AI-powered DevSecOps Platform](https://about.gitlab.com/solutions/devops- platform), used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
Thanks to products like [Duo Enterprise](https://about.gitlab.com/gitlab- duo/), and [Duo Workflow](https://about.gitlab.com/blog/2024/06/27/meet- gitlab-duo-workflow-the-future-of-ai-driven-development/), customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.
The Manager, Sales Systems is a strategic leadership role reporting to the Director of Business CRM Systems. We're seeking a dynamic self-starter who thrives in customer-centric environments and excels under pressure while maintaining exceptional time management and prioritization skills.
The ideal candidate is comfortable navigating ambiguity and rapid change, with a proven ability to consistently resolve complex issues, mitigate roadblocks, and collaboratively achieve both financial and management objectives. This role combines deep technical expertise with strong leadership capabilities, requiring someone who can anticipate business needs, scale teams proactively, and maintain alignment between technology solutions and corporate objectives.
As Manager, Sales Systems, you will lead production support and KTLO operations while managing a team of Salesforce administrators and release managers. You'll collaborate with cross-functional teams to maintain CI/CD pipelines and oversee our sales systems infrastructure, including managing release administrators for CI/CD teams.
In this role, you'll provide critical expertise and strategic influence on future system roadmaps, working closely with Enterprise Architects to shape our CRM ecosystem.
The Enterprise Applications team is responsible for GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab’s ability to scale as an organization.This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance.
Remote-Global
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our[benefits](https://about.gitlab.com/handbook/total- rewards/benefits/general-and-entity-benefits/) and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range
$106,400--$228,000 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our [Recruitment Privacy Policy.](https://handbook.gitlab.com/handbook/hiring/candidate- faq/recruitment-privacy-policy/) Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also [GitLab’s EEO Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal- employment-opportunity-policy) and [EEO is the Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us- equal-employment-opportunity-commission-notices). If you have a disability or special need that requires [accommodation](https://about.gitlab.com/handbook/people-policies/inc- usa/#reasonable-accommodation), please let us know during the [recruiting process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments- to-our-interview-process).