Location: Richmond, VA
Employment Type: Full Time
Team: Customer Success
AutoFi is the leading commerce platform for end-to-end digital automotive sales and financing, powering billions of dollars in transactions every year through a network of top lenders. Our cloud-based pricing platform and APIs offer customizable solutions to power prequalification and financing for the largest automotive brands in the industry.
We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and Mouro Capital. AutoFi recently raised an $85 million dollar financing at a nearly $700 million valuation to double down on our mission to bring joy and trust to the automotive market. You can read more about our recent financing [here](https://www.businesswire.com/news/home/20220306005035/en/AutoFi- Closes-85-Million-in-Funding-to-Accelerate-Growth).
After producing four consecutive years of 100% revenue growth, the AutoFi team in 2021 more than doubled in headcount, while our platform processed more than one million automotive financing requests that resulted in more than $3 billion in vehicle sales. Our recent round of funding will fuel continued growth, enabling us to keep innovating on behalf of our dealer, OEM, lender and enterprise clients.
Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We’re empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We’ve never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we’d love to hear from you. Read more about joining us here.
We have an immediate start for talented Automotive Software or Automotive Management professionals to join one of the USA’s fastest growing Automotive software providers.
AutoFi is currently looking for a customer centric Dealer Success Manager to join our growing team.
You will travel up to 75% of the time, managing your own Book of Business. This role will require onsite visits which crucial to the success of everyone involved.
We offer full training, a competitive pay and remuneration package for the successful applicant along with great benefits.
What's in it for you!
- Medical, Dental & Vision covered by AutoFi
- Flexible work hours
- Excellent compensation structure
- Competitive pay and remuneration package
- Visionary leadership team
- Growth opportunities within a start-up culture
The ideal candidate:
Will have an in-depth understanding of the operations of an Automotive dealership sales department, Internet department or BDC, with experience of managing the digital consumer interaction of an automotive dealership to a point of delivery.
You should be able to demonstrate a practical understanding of best practice digital sales processes, operating practices, digital marketing vendors and CRM software tools.
Will have a solid grounding and understanding of dealership variable operations, including, but not limited to:
F&I, Sales, Sales Management, processes, software, and performance reporting systems will be an added advantage.
You may currently be working with a Digital Retailer Software Vendor, managing dealership accounts from onboarding, implementation, training delivery through ongoing account servicing and support, looking for your next challenge.
You may be working in a Sales Management, Internet Management or BDC Management position in a successful dealership, looking for a move that enables you to use your dealership experience to better yourself and to grow.
You may be a Sales Trainer, an F&I Trainer, a Sales Coach or an Automotive B2B Salesperson, looking for that new challenge to better yourself and to increase your earnings.
You will be working primarily with Vehicle Sales Teams (Sales People, Sales Managers Internet/BDC, and F&I Managers) implementing our software platform and processes into their dealerships.
You will provide training and insight on best practices that will leverage and drive the dealers' business.
You will own the overall relationship with your dealers from start to finish which will include, on-boarding, increasing adoption, driving transactions, ensuring retention and delivering satisfaction.
You will need to be as comfortable speaking to a customer as you would a Sales Person, a Sales Manager, a Dealer Principal, a Public Company Director or a Manufacturer.
Some things about you that we are looking for:
- Be assertive and persuasive.
- Have a disciplined systematic approach to work.
- Detail-oriented and analytical.
- Have an abundance of energy.
- Competitive in nature.
- Ability to prove that you can deliver results.
- 5+ years of relevant experience.
- Highly computer literate, proficient in Google Suite, Apple (Pages, Numbers, Keynote) and Microsoft Office products.
- Easily trainable on technology, quick to adapt to new programs and processes.
- Have a working knowledge of common DMS systems, F&I eRating/eContracting systems, and F&I reporting tools.
- Proficient user of automotive CRM software.
- Thrive in a multi-tasking environment and be able to adjust priorities on- the-fly.
- Have excellent verbal, written and presentation skills.
AutoFi is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.