UX Writer (Remote) at AutoFi | Powderkeg

Location: San Francisco, CA

Employment Type: Contract

Team: Product

About AutoFi

AutoFi is the leading commerce platform for end-to-end digital automotive sales and financing, powering billions of dollars in transactions every year through a network of top lenders. Our cloud-based pricing platform and APIs offer customizable solutions to power prequalification and financing for the largest automotive brands in the industry.

We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and Mouro Capital. AutoFi recently raised an $85 million dollar financing at a nearly $700 million valuation to double down on our mission to bring joy and trust to the automotive market. You can read more about our recent financing [here](https://www.businesswire.com/news/home/20220306005035/en/AutoFi- Closes-85-Million-in-Funding-to-Accelerate-Growth).

After producing four consecutive years of 100% revenue growth, the AutoFi team in 2021 more than doubled in headcount, while our platform processed more than one million automotive financing requests that resulted in more than $3 billion in vehicle sales. Our recent round of funding will fuel continued growth, enabling us to keep innovating on behalf of our dealer, OEM, lender and enterprise clients.

Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We’re empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We’ve never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we’d love to hear from you. Read more about joining us here.

Job Description

AutoFi is looking for a UX Writer to work within our growing Design and Product Management teams as a contractor for 3 months.

As a UX Writer, you will be working hand-in-hand with Product Managers, Engineers, Product Designers, Marketing, and the Enterprise team to develop and maintain customer-facing documentation, help guides, and in-product guidance across products for our dealership users and car buyers.


  • Work with product and design teams to create UX and Technical copy for our suite of products
  • Help create guidelines governing style, tone, localization, and content reuse.
  • Write and edit compelling content for a variety of formats, including support articles, emails, product copy, in product contextual help, screen voice overs and videos
  • Ensure that product content is complete and contextual by researching features, and interviewing subject matter experts
  • Audit existing content and make recommendations for improvement
  • Develop proficiency with Figma to contribute content directly in the designs


  • 5+ years of experience creating compelling user-facing content and documentation for software products. Experience with API documentation, SaaS products, or related products is preferred.
  • Demonstrated knowledge of UX/UI design process
  • At ease managing multiple projects in a fast-paced environment, setting stakeholder expectations, working individually, and collaborating across teams.
  • Experience with ZenDesk or equivalent knowledge bases and content management tools.
  • Experience performing specialized publishing tasks such as video capture, editing, voice over and annotating screenshots is a plus
  • Experience working with tools such as walkme, appcues etc to create personalized onboarding, product tours, announcements, etc is a plus

AutoFi is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

Personal Information submitted as part of your application is subject to our website privacy policy, located at https://www.autofi.com/privacy-policy/


Job Summary
  • Job Title
    UX Writer (Remote)
  • Company
  • Location
    San Francisco, CA
  • Employment Type
    Full time
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