Location: UAE, Dubai

Employment Type: Full-time Onsite or Remote

Team: Customer Experience

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities

• Assisting a group of high-profile clients with escalation and acting as an advocate across all asset classes and operational areas.
• Identifying inter / intra system exceptions resulting from trade lifecycle processing malfunctions, and escalating / investigating / resolving root cause as needed.
• Formal Service Reviews and monthly checkpoints with all of their allocated clients
• Creating and managing virtual, global teams to deliver process / technology changes for our key clients (both tactical and strategic)

Requirements

• 5 Year of relevant experience in a similar role.
• Quick to spot areas where business processes need to be changed, for escalation and quick resolution of problems / developments.
• Regular communication with sales and operations heads demonstrates the ability to communicate effectively at all levels.
• Proven data analysis skills, including data visualizations and trend articulation, as demonstrated by daily, weekly, and monthly use of SRM's Skills that will assist you in the role:
• Significant post-trade operations experience in the Crypto or financial markets
• Experience in Crypto, prime brokerage and/or trade flow operations.
• Proven PowerPoint, Excel, and MIS skills, as well as experience presenting to large or senior groups both internally and abroad.
• Crypto/Digital Assets experience or foreign exchange product knowledge are preferred.

Working at Binance

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Possibility for relocation and international transfers mid-career

• Competitive salary

• Flexible working hours, Casual work attire