Customer Service Agent - Clearing Team at Binance | Powderkeg

Location: Asia

Employment Type: Full-time: Remote

Team: Customer Support

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?


  • Locate the issue belonging to which channel
  • Handling appeals review
  • Identify Fiat issues, and create a refined description of each case to transfer to the handler
  • Reply customers via chat and email platforms to solve cases from responses from relative teams


  • Bachelors' College degree or above.
  • Minimum 1 year experience, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply.
  • Confidentiality is the priority; High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and teamwork spirit.
  • Ability to work under pressure, strong communication skills and exceed beyond expectation.
  • Non-criminal record and non-negative feedback from previous working experience check.

Working at Binance

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Possibility for relocation and international transfers mid-career

• Competitive salary

• Flexible working hours, Casual work attire

Job Summary
  • Job Title
    Customer Service Agent - Clearing Team
  • Company
  • Location
  • Employment Type
    Full time
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