IT Helpdesk Specialist at Binance | Powderkeg

Location: South East Asia

Employment Type: Full-time Onsite or Remote

Team: IT Helpdesk

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?


  • Provide daily IT remote support, conference support for global end users, and solve computer installation, configuration, upgrade and other problems;
  • Responsible for regular support for printers, video conferences, network troubleshooting, etc.;
  • Responsible for the management of employee account permissions;
  • Antivirus and Security Incident Response;
  • Complete other tasks assigned by superiors and make work reports.


  • More than 1 year working experience in desktop operation and maintenance;
  • Computer or related major is preferred;
  • Familiar with the installation and troubleshooting of the existing mainstream system( MacOS and Windows system);
  • Excellent communications skills and service consciousness;
  • Self-disciplined and capable of working both independently and in a team environment.

Working at Binance

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Possibility for relocation and international transfers mid-career

• Competitive salary

• Flexible working hours, Casual work attire

Job Summary
  • Job Title
    IT Helpdesk Specialist
  • Company
  • Location
  • Employment Type
    Full time
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