Location: Asia

Employment Type: Full-time Onsite or Remote

Team: Customer Support

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities

• Ensure pro-active and fast onboarding of partnersBuild clear documentation for partners to integrate our different solutions
• Optimize the onboarding process to reduce the average integration time
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm
• Secures input from all necessary solution stakeholders within the customer firm
• Adapts solutions, as necessary, to ensure appropriate support
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channels, or teams supported
• Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills
• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure

Requirements

• 3+ years experience in pre-sales
• Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
• Product certification, engineering credential, or equivalent technical credential

Preferred qualifications

• Master’s degree
• Experience in crypto or payment solution sectors
• Ability to communicate clearly with back office and front office teams
• Strong organisational skills

Working at Binance

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Possibility for relocation and international transfers mid-career

• Competitive salary

• Flexible working hours, Casual work attire