Location: Hyderabad, India

Employment Type: Full-time

Team: Client Services

Broadway Technology – Where Tech meets Intellect

Broadway Technology has been a leading FinTech software company for nearly 20 years. And with a headquarters in New York and teams throughout North America, Europe and APAC, we take on the toughest fixed income workflow challenges for our clients round the clock to ensure 100% customer success. Broadway Technology is a trusted partner to the world’s most advanced market participants with future proof trading technology. To learn more, visit www.broadwaytechnology.com.

Do you enjoy working with customers to find and resolve bottlenecks within complex systems? Do you get bored doing the same tasks every day? Do you get excited coming up with creative solutions to hard problems? Broadway is looking for someone to be a part of team of exceptional troubleshooters to support the fast-paced world of Fixed Income trading at of some of the world's largest financial institutions. This is a unique opportunity to flex every ounce of technical muscle you have to enhance, debug, and fix the inevitable glitch on trading systems that are responsible for billions of dollars of notional a day.

This is your opportunity to be at the forefront of one of the most exciting areas in financial technology – electronic trading. It requires a geek-meets- adventurer personality that thrives on facing challenges head-on in new and unfamiliar environments. You will be backed up by our world-class team of developers and have an arsenal of diagnostic tools at your disposal.

Responsibilities

• Interacting with a wide spectrum of people at customer sites, from heads of trading desks to developers to systems administrators
• Handling pressure-filled situations involving millions of dollars of trades while remaining cool and collected
• Troubleshoot issues and questions in production systems to address issues ranging from missing trades to exchange connectivity problems to system outages
• Proactively preventing future problems by coming up with both tactical and strategic solutions

Requirements

• Desire to help our customers achieve 100% success
• Bachelor’s Degree in engineering or other technical discipline
• Exceptional problem-solving ability
• Strong attention to detail, self-management, initiative, discipline, and follow-through
• Excellent written and verbal communication skills
• Python programming skills
• Proficiency with SQL and databases
• Understanding of networking fundamentals / protocols
• Experience working with Windows

Nice to Haves

• Previous experience in a customer-facing support role
• Experience with electronic trading protocols including FIX.
• Experience working with UNIX/Linux
• Knowledge of a financial trading businesses, preferably fixed income

Broadway provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, colour, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.