Location: Manila, Philippines
Employment Type: Full-time
BuildZoom is a fast growing San Francisco headquartered start-up with our core marketplace operations in Manila and Oklahoma. We’re on a mission to help property owners find the perfect contractor for any job - commercial or residential - and we're proud to be building a platform that people love. We're out to solve the pain that millions of homeowner’s experience regularly as they try to select a professional that they can trust. The home remodel and construction industry is highly fragmented and local. So a solution is going to need big data. As such, we're a smart group of passionate techies that's focused on bringing order (and dare we say delight) to an age-old, recurring problem.
BuildZoom is looking for a full-time communications-oriented customer success candidate to join our team.
You will be providing voice support to our users, helping them to overcome problems while deepening their relationship with BuildZoom.
Along the way, you will become our internal expert on user engagement. You will contribute your unique insights to the development of new communications campaigns, product features and operational strategies. You'll also get the chance to help design and implement new approaches to user engagement across the company.