QA Engineer (Web/API) at ChowNow | Powderkeg

Location: Los Angeles, CA or Remote

Employment Type: Full-time

Team: Engineering

Do you have an eagle eye for detail? Are you frequently pointing out bugs in everyday things? Do you love breaking things and finding out how they work? Do you consider yourself an advocate for quality and strive for the best user experience? Are you curious about how the products you love are made? Do you find yourself exploring the tech and code behind them? If so, ChowNow has the opportunity you’ve been searching for.


ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. As we expand to new markets, while scaling responsibly, those opportunities to create, build, and grow will only increase.

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.


ChowNow’s Engineering Team has built a reliable, stable, and modern platform enabling restaurant owners to accept pickup and delivery orders online. Our “quality first” approach to engineering contributes to our success and brand recognition. We’ve reached the time where we need to grow and scale-out our testing abilities to meet the demands of the many exciting new products and features on our roadmap.

We’re looking for a product-minded thinker to help deliver quality products from engineering to end-users. Drawing from your experience in analyzing requirements and collaborating with Engineers, Product Managers, and Designers, you are an effective tester that can ensure our features meet the strict standards of the highest mark of quality before they’re released.

This is a remote position based in one of our employee hubs of Los Angeles, San Francisco, Austin, Atlanta, NYC, Kansas City, or Chicago.


You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.


Within 1 month, you’ll...

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience).
  • Complete Engineering Training, learning about our software development process, tools, technology stack, and architecture.
  • Join a Product Squad, meet squad members and take ownership of testing new feature development.

Within 3 months, you’ll...

  • Learn our business model and how it translates to platform architecture, products, and features.
  • Follow existing testing strategies and collaborative processes.
  • Collaborate with Senior Engineers to discover the breadth of testing desired to ensure quality.
  • Contribute to testing documentation.
  • Participate in a product feature release by following existing test plans.

Within 6 months, you’ll…

  • Help determine the root cause of bugs using knowledge of software internals and logs to debug.
  • Understand major feature areas of our applications and be comfortable navigating the product.
  • Able to review code changes and collaborate with developers to understand the scope of changes.
  • Take ownership of releases, from analyzing requirements to collaboration on test planning and execution through approval for release.

Within 12 months, you’ll...

  • Test within reliable estimates to meet release dates.
  • Collaborate with Product Managers and other stakeholders to create test plans for larger releases and high impact features.
  • Contribute to the quality and automation strategy by identifying opportunities for improvement and collaborating on solutions.
  • Become fluent in diagnosing issues reported by non-technical staff and end-users.
  • Be an essential part of growing our team by fully participating in the hiring interview process.

You Should Apply If:

  • You have experience testing new product features and enhancements based on an understanding of functional and design requirements.
  • You enjoy performing exploratory testing and thorough regression testing to safeguard against breaking existing features.
  • You are comfortable presenting defects to a Software Engineer in a clear and concise manner, even if it means critiquing their work.
  • You are proficient in a variety of interfaces including REST APIs, SQL, and web browser dev tools.
  • You are knowledgeable about basic user-level automation patterns and you have created automated tests using scripting or programming languages (e.g. Python, javascript, etc.).
  • You desire to play an active role in reviewing product requirements, pointing out any gaps and ambiguities that could save everyone time down the line.
  • You seek to take part in shaping the internal QA process: outlining test plans, writing and maintaining test cases, executing tests, and providing feedback and approval for releases.
  • You enjoy working in an iterative, agile development process with frequent cycles.
  • You thrive in environments supporting your growth, and where you can support others.

About Our Benefits:

  • Competitive Salary
  • Ongoing training and growth opportunities.
  • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
  • A remote-first culture and up to $450 office equipment reimbursement to enable you to do your best work by setting up your home office.
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program.
  • Commuter benefits (including Uber Pool).
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Quarterly Industry Speakers Series.
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.
  • Fully stocked kitchen and cold brew on tap in our satellite offices

ChowNow takes the health and safety of our team seriously and requires all employees to be fully vaccinated for COVID-19 prior to starting work. We strongly believe that this is the best way to protect our employees, families, clients, and communities. All requests for accommodations will be considered.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Read here about your California privacy rights.



Job Summary
  • Job Title
    QA Engineer (Web/API)
  • Company
  • Location
  • Employment Type
    Full time
Ready to apply?
Ready to apply?