Location: Bengaluru, India

Employment Type: Full Time

Team: Product Design

Clari uses AI and automation to drive growth and retention for high-performing revenue teams. Clari’s market-leading Revenue Operations Platform is currently processing over $300 billion in pipeline each year and is used by over 100,000 marketing, sales, and customer success professionals across 170 countries. Customers include market leaders like Adobe, Zoom, Qualtrics, UiPath, Okta, and Workday. We constantly hear from our customers that Clari is required equipment , and that we’ve changed their lives and the trajectory of their businesses. It never gets old, and we never take it for granted. Together, we help others realize their fullest potential by transforming their revenue operations to be connected, efficient, and predictable.

About the Role

Clyde is a senior account executive (AE) at a high-growth B2B SaaS startup which sells accounting software to small businesses. He’s been using our product to assist him during the calls & to be on top of all the accounts he is managing. He loves that he can directly share the call with different teams such as customer success, product, marketing etc & the voice of the customer is not lost during this. With all the great performance, Clyde was promoted to sales manager as the sales team tripled in size.

Right now with the new role, Clyde has a different set of challenges to solve. He needs to ramp up hiring & onboarding new AE’s while making sure the targets are met. He also needs to make sure all the deals from his team are healthy while coaching every individual in his team to perform better. He wants to ensure better & more efficient sales processes are followed in his team but is not sure how to do that.

As a designer, you will be helping sales reps & managers like Clyde become more efficient sales teams across North America, APAC, EU, and beyond.

Responsibilities

• Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user testing, to final production
• Identify and pitch new product improvement opportunities
• Set up and drive design processes across different phases in the product development cycle - user research, design critiques, collaboration etc along with design lead.
• Gather product requirements, organise and lead regular user research sessions and interviews, frame the problem, and find solutions that address both customers and business needs.
• Use data and testing to improve your design, and also use data as a starting point for trying out new initiatives.
• Collaborate with peers in Design, Product Management, and Engineering to define product and design decisions.
• Document the design process for each feature, such as research findings, ideations, usability testings, release, and monitor the impact after the product release
• Mentor team members with your knowledge and expertise
• Create and maintain a design system for our product. (Optional)

Requirements

• 3+ years of experience as a product designer
• A strong portfolio demonstrating strong interaction and visual design skills
• Possess a good knowledge of design fundamentals (such as design thinking frameworks) in order to develop products
• Ability to confidently articulate UX design rationale and enjoy leading conversations with teams and key stakeholders. You have a decent understanding of how your design decisions impact key product and business metrics.
• Be able to phase design projects to optimize quick releases and scale design back to lower scope when needed.

Bonus points if

• Experience in successfully shipping B2B SaaS.
• Able to create prototype to validate ideas and features quickly.

You’ll often hear our CEO talk about “Being Remarkable”. To Clari, remarkable means many things. First and foremost, we believe in providing work that’s interesting and meaningful, in an environment that’s nurturing and inclusive, that is free from discrimination for each and every team member without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work/life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work, several years running. We’d love to have you join us on our journey to remarkable!