Location: San Francisco, CA, New York, NY or Remote (US & Toronto, Canada)

Employment Type: Full Time

Team: Clarify Insights

Clarify Health's enterprise analytics platform empowers providers, payers, and life sciences companies to deliver better care to patients through actionable insights. With industry-leading statistical modeling and machine learning, Clarify Health harnesses the power of the most comprehensive longitudinal dataset in the US by linking clinical, claims, prescription, lab, and social determinants of health data across over 300 million lives.

Clarify Insights (CIS) is an innovation hub operating across our provider, payer and life sciences verticals. We use advanced analytics to answer forward-looking customer business questions.

Clarify is looking for a Manager within our CIS team to deliver impact at our provider, payer, and life sciences customers. This position is ideal for someone with health technology implementation/professional services/customer success experience or for a healthcare management consultant who is looking to switch into an entrepreneurial, mission-driven environment. This role requires a creative problem-solver who has strong analytical and interpersonal skills and can operate effectively in a fast paced and ever-evolving environment. This role can operate remotely, SF or NY.

* Please note, while this job is listed as remote, we can only employ in the following states: A Z, CA, CO, CT, FL, GA, ID, KY, MA, MI, MN, MO, NH, NJ, NY, ND, NC, OR, PA, SC, TN, TX, UT, WA, WI, IL, MD, VA. If your state is not listed, we cannot move forward with your application. *

The role:

• Interpreting, analyzing, and mapping claims and clinical data
• Sharing findings with customers and answering their tactical and strategic questions
• Help maximize NPS, customer satisfaction, and revenue recognition through meeting/exceeding individual and team goals
• Establish and develop strong, credible relationships with current customers
• Demonstrate healthcare, provider, payer, and/or life sciences knowledge and functional project management and analysis skills to build credibility with internal and external stakeholders
• Being the expert on where data originates, how they are mapped and utilized in our products, and ultimately what value data delivers to our customers
• Leading work with internal stakeholders, partners, and prospects to understand data and informatics needs, and transforming them into requirements for our offerings
• Managing CIS analytic and informatics tasks during customer implementations

What we are looking for:

• Passion for Clarify’s mission and making a difference in healthcare
• Pride in prioritizing our customers above all else and delivering exceptional experiences to our customers every step of the way
• 4+ years of relevant work experience (e.g., top consulting firm, healthcare analytics/technology, SaaS)
• 2+ years of healthcare provider, payer, and/or life sciences experience
• Strong analytical problem-solving skills and ability to distill critical insights (advanced Excel and Powerpoint skills critical)
• Expert SQL querying skills required
• Self-motivated, organized, and capable of managing multiple responsibilities to successful completion
• High attention to detail and ability to produce high quality outputs
• Demonstrated flexibility and adaptability relative to thriving in ambiguous, constantly changing, high-pressure environments
• Ability to build strong relationships, and lead collaboration among customer and internal team members
• Ability to work collaboratively in an interdisciplinary team environment
• Ability to communicate complex ideas effectively, both verbally and in writing
• Solid understanding of clinical coding systems: ICD9/10 diagnosis codes, ICD9/10 procedure codes, CPT codes, revenue codes, provider NPI codes, NDC Rx codes
• Ability to craft and deliver insightful client recommendations from disparate pieces of data
• Being the expert on where data originates, how they are mapped and utilized in our analytics, informatics, and products, and ultimately what value data delivers to our customers
• Project Management: Showcase ability to autonomously manage 1 or more internal or customer projects; successfully manages time, cost, scope, risk, and quality to achieve desired outcomes

What we offer you:

• Competitive compensation ($120k-$160k base + bonus + equity commensurate on experience)
• Quality health insurance
• Traditional 401K plan
• Vision, dental, disability and life insurance
• Flexible Spending Accounts and Commuter Benefits
• Generous PTO
• Flexibility
• Monthly wellness stipend
• Remote friendly
• A collaborative workplace, which will challenge you and celebrate your work
• A chance to learn with and from interesting and enthusiastic colleagues

We believe that a happy, diverse, and impact-driven team is critical to our mission of transforming healthcare. Having a diverse team allows us to bring more ideas to the table when working on lighting the path to higher-value care. We embrace employees and applicants of all backgrounds, including those of traditionally underrepresented groups. With this in mind, we do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.