Location: San Francisco, CA, New York, NY or Washington DC
Employment Type: Full Time
Team: Transformation
Company Overview
We exist to power better care.
We are on a mission to enable better care by delivering the technology and
insights to improve every patient journey. To achieve this, we are
deliberately bringing together a multi-disciplinary team with healthcare,
Silicon Valley big data software engineering, and cutting-edge data science
capabilities. Clarify Health's enterprise analytics platform empowers
providers, payers, and life sciences companies to deliver better care to
patients through actionable insights. With industry-leading statistical
modeling and machine learning, Clarify Health harnesses the power of the most
comprehensive longitudinal dataset in the US by linking clinical, claims,
prescription, lab, and social determinants of health data across over 300
million lives.
We came together to empower physicians and care teams to deliver great care.
We are a purpose-driven team bringing our vision of better care to life.
Clarify is looking for an organizational SVP leader of Transformation &
Performance for Payer, Provider, and Life Sciences segments to help drive
value across existing and prospective customers. You will lead a team of
individual contributors to collaborate with prospective and existing customers
externally, and Solutions, Sales, Product, Customer Success and Strategy teams
within Clarify. You will lead and guide industry experts in subject matter,
workflow, and operations and share this expertise in customer meetings to
deeply understand and articulate customer business, analytic, and
organizational structure, workflows, and barriers to success. You and your
team will work directly with existing payer, provider, & life sciences
customers to share industry best practices, assist them in their analytic and
technology strategy development, and provide consultation on organizational
business case development, communication, and planning as they relate to
Clarify Atlas platform and product suite. You will provide ongoing support
through the application of customer value opportunities, tracking and
highlighting realized value, and through joint speaking and written
engagements, both within customers’ organizations and to external audiences in
nationally recognized forums. You will also inform product use cases, sales
and solutions talk tracks, and share learnings, best practices, and trends
from the payer, provider, and life sciences industry internally to build
Clarify staff general knowledge and understanding to continue Clarify’s
mission.
The SVP leader of Transformation & Performance for Payer, Provider, and
Life Sciences segments plays a critical role in driving provider customer
value, working alongside the Sales, Solutions, Product, and Customer Success
teams to partner with customers to develop their business, analytic,
operations strategies, plans, and understand their desired results for
implementing Clarify technology and solutions within their organizations. You
and your team will become experts of Clarify’s differentiation and value,
responsible for demonstrating the differentiated value of Clarify’s insights
platform to executive team members and superusers in meetings and through
written and verbal presentations. You will also provide end-to-end industry
and operations expertise for complex deals, including building important
customer relationships. You and your team will be assigned project-based work
for prospective and existing payer, provider, & life sciences customers and
will be required to report progress, challenges, and barriers to customer
success along with achieved value in customer account reviews.
The Role
- Build, develop and run Clarify's professional consulting and transformation business
- Partnering with prospective and existing payer, provider, & life sciences customers to strategically shape their use and application of Clarify Atlas and product solutions to achieve high performance in areas of their interest
- Providing ongoing interaction and relationship management with prospective and existing Clarify provider customers with the goal of developing and tracking performance on value-based care programs, population health, and network performance and optimization
- Providing ongoing guidance to payer, provider, & life sciences customers to ensure strategic operations projects using Clarify Atlas and product solutions are designed to achieve the customers desired outcomes of interest
- Partnering with existing payer, provider, & life sciences customers to design and support the implementation of performance dashboards, analyzes dashboards for opportunities to improve performance
- Providing subject matter expertise to internal and external audiences in payer business and provider delivered health care, regulations, contracting, operations, workflows, and clinical content
- Following industry best practice(s) and provides knowledge in innovative approaches to value-based care delivery, clinical and operational effectiveness, and improved financial performance to support customer impact and success using Clarify Atlas and product solutions
- Assisting customers in developing materials and strategy to support the adoption of Clarify technology and analytics to support the planning and management of performance of value-based and risk contracting strategies, adoption of analytics to drive decision-making, and population health initiatives
- Supporting the Clarify Provider Sales, Solutions, Product, and Marketing teams in translating complex payer and provider customer needs into product talking points, enhancements, and storytelling
- Supporting the Clarify Customer Impact and Customer Success teams to monitor and track provider customer use cases, barriers to success and results and works with Clarify Marketing team to develop customer results into partnered presentations at national events and publications
- Pursuing knowledge of the local, regional, and national healthcare environment and current innovations and trends and share that knowledge with Clarify staff and external audiences
- Creating a culture of consistent and continuous learning, knowledge-sharing, idea-sharing, and mentors and develops talent
- Taking proactive steps to learn new skills quickly and remain current in national best practices in healthcare delivery, demonstrates flexibility and composure when challenged with new situations or disagreements, and actively pursues new learning opportunities for themselves and others
What we are looking for
- We are looking for a leader who will add to our culture and have a strong passion for impact. In particular, the SVP leader of Transformation & Performance will have:
- At least 8-10 years' experience at a top consulting firm
- Knowledge of the Payer, Provider, or Life Sciences healthcare industry, multi-disciplinary pharmacy or clinical organizations and/or integrated health systems, and familiarity with accountable care organizations, alternative reimbursement models, and innovative practice models
- Clinical and Advanced degree in relevant focus area (MD, RN and healthcare administration, business administration preferred)
- Deep understanding of the challenges faced by payers and providers, including fluency in value-based care and population health priorities
- Demonstrated historical accountability for payer and provider performance improvement in financial, business, and clinical goals
- Data, analytics, and software experience in healthcare
- Flawless presentation skills and gravitas to challenge and engage the C-Suite
- Seasoned professional knowledge and operations experience in more than one discipline
- Thrives in a dynamic start-up environment with change and ambiguity
What we offer you
- Competitive compensation ($280-350k base + bonus + equity)
- Quality health insurance
- Traditional 401K plan
- Vision, dental, disability and life insurance
- Flexible Spending Accounts and Commuter Benefits
- Generous PTO
- Flexibility
- Monthly wellness stipend
- Remote friendly
- A collaborative workplace, which will challenge you and celebrate your work
- A chance to learn with and from interesting and enthusiastic colleagues
We believe that a happy, diverse, and impact-driven team is critical to our
mission of transforming healthcare. Having a diverse team allows us to bring
more ideas to the table when working on lighting the path to higher-value
care. We embrace employees and applicants of all backgrounds, including those
of traditionally underrepresented groups. With this in mind, we do not
discriminate against any employee or applicant because of race, color, sex,
age, national origin, religion, sexual orientation, gender identity, status as
a veteran, and basis of disability or any other federal, state or local
protected class.