Solutions Engineer at Clearbit | Powderkeg

Location: Remote (US Only)

Employment Type: Full-time

Team: Customer Success

The Solutions Engineer works with current and prospective customers to evaluate their needs as they relate to Clearbit. In this role, you will work with account executives, solutions consultants, customer success and product teams to deliver effective and compelling technical solutions to current and prospective customers. As a Clearbit Solutions Engineer, you will collaborate both internally and externally to develop and present technical use cases and strategic approaches to problems.

We offer a highly collaborative environment with a very experienced team working on awesome cutting edge products. This is a high accountability role that comes with a tremendous level of ownership. If you enjoy cross- functionality, learning about MarTech and SalesTech, understanding customer challenges, working with the hottest startups and large enterprise companies, developing deep understandings about products, and being a true consultant for best practices, this is your role!

At Clearbit, you'll:

  • Work with our AEs and CSMs to provide technical and strategic deal support
  • Present technical solutions to current and prospective customers
  • Assist in the completion of RFPs and security questionnaires
  • Become an expert in our products (Salesforce, API based solutions, integrations, and platform)
  • Document and build internal tools/apps to help customer success, sales, and other teams as needed
  • Be the customer voice, and provide increased feedback to Product to improve our feedback loop

We’re looking for someone with:

  • 2 + years Solutions Engineering, Sales Engineering, Solution Architecture (or equivalent) experience in B2B SaaS
  • Problem-solving ability, customer centric outlook and excellent communication skills
  • Experience working with cross-functional teams (Sales, Marketing, Product)
  • Working knowledge of either Javascript or Salesforce, with the ability and interest to continue expanding on that working knowledge
  • Bonus Points if you're familiar with industry standard marketing and sales solutions - Google Analytics, Adobe Analytics, Optimizely, Marketo, Pardot, Hubspot, Eloqua, etc, have completed Salesforce Trailhead training, or are familiar with SOQL. Experience working with SQL, Javascript, and APIs.

Don’t meet 100% of the criteria, but think you can do the job? We’d love to chat anyway! We’re on a mission to build diverse teams, and studies have shown that women and folks from marginalized communities are less likely to apply to jobs if they don’t check every box.

Clearbit is an equal opportunity employer. We value and celebrate how you identify, who you love, the color of your skin, your age (at heart and on paper), the gods you do or don't believe in, and every other belief and characteristic that make you YOU. The more inclusive we are, the better we — and our work — will be.

Job Summary
  • Job Title
    Solutions Engineer
  • Company
  • Location
    San Francisco, CA
  • Employment Type
    Full time
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