Location: United States
Employment Type: Full-time
Team: Product Management
About Us
Founded in 2017, Coalition is on a mission to solve cyber risk and create a safer digital economy where everyone can thrive. Digital risk is now a part of every business and it’s no longer solely the domain of technical teams. That’s why we combined comprehensive insurance with proactive cybersecurity tools to help organizations stay resilient to digital risks like cyber attacks, funds transfer fraud and much more.
Our team works collaboratively across North America and Europe to prevent security failures and provide both technical and financial help when incidents do occur. Today, Coalition is the world’s largest commercial insurtech serving over 130,000 customers including many small businesses that rely on Coalition to help them chart a path forward in the new digital world.
As of September 2021, Coalition has raised $520 million from leading global technology investors as well as highly-regarded institutional investors including: Index Ventures, Ribbit Capital, Valor Ventures, Durable Capital, T. Rowe Price Advisors, and Whale Rock Capital, valuing the company at more than $3.5 billion.
Coalition has experienced tremendous growth by helping organizations of all sizes solve real-world problems and by remaining true to our founding values of character, humility, responsibility, authenticity and diversity. That’s why we are proud to be named one of Inc’s Best Places to Work in 2021.
About The Role
Insurance is a servicing heavy industry. We work with both brokers and policyholders, and thrive to provide the best experience for them. This includes the insurance policies they purchase, and more importantly, the customer support experience when they have questions, need help with solving problems and file claims. As the Product Manager for business systems, you will own all the systems used by our Sales, Business Development, Customer Support, Underwriting and Claims team. You will work with them closely to provide the best servicing experience to brokers and policyholders, as well as making them more productive. This is one of the company's strategic product areas and has a material impact on business outcomes.
You'll identify key problems we tackle, get feedback from key stakeholders, prioritize features to plan a roadmap, and work across the company to build innovative solutions. A good product manager thinks creatively, empathizes with their customers, and deeply understands the domain. A great product manager continually creates business value, delights customers, and improves company infrastructure to unlock faster development.
We expect a balance of constant incremental improvement with appetite for larger opportunities. When you find fundamental things that need attention, you’re willing to fix the root issue and invest in projects that benefit the company long term. You’ll manage your roadmap in a clear, consistent manner, and help everyone understand what success looks like.
We are looking for product managers who have the right balance of user empathy, creativity, ability to roll up their sleeves and dive deep into unfamiliar domains and do what it needs to drive success. We're growing quickly, so there is considerable opportunity to scale responsibility with the company’s success.
Why Coalition?
Coalition's culture is one that strongly values humility, authenticity, and diversity. We want to work with people of different backgrounds and different paths in life, and we trust our team members to take responsibility, share ownership and work for one another. We are always looking for collaborative, inquisitive and dedicated individuals to join our team.
Recent press releases:
[Coalition Closes $205 Million Series E, Valuing the Cyber Insurance Provider At More Than $3.5 Billion](https://pulse2.com/coalition-205-million-series-e- funding-and-over-3-5-billion-valuation/)
Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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