Experience Designer, Clinician Onboarding at connectRN | Powderkeg

Location: Waltham, MA (Hybrid)

Employment Type: Full Time

Team: Clinician Experience

connectRN is the leading nurse-centric platform that is reinventing the way nurses and other healthcare professionals are finding work. By leveraging technology, connectRN connects the nursing community to flexible work opportunities and each other to build a supportive and thriving network. The platform offers career development resources and flexible shift offerings for nurses, while alleviating staffing shortages at healthcare facilities. connectRN is headquartered in Waltham, Massachusetts and serves clinicians across the U.S. To learn more about connectRN, please please visit www.connectrn.com.

We are looking for a self-motivated Experience Designer, Clinician Onboarding to join our team. This position will play a critical hands-on role in our business to drive the growth of our clinician base.

This position will be responsible for the overall performance and strategy of nurse recruitment. This position reports directly to the Director of Growth and is responsible for managing the nurse recruitment process from lead gen to hire. In this role, you will be responsible for working in conjunction with internal teams (Product, Credentialing, Operations) to ensure that the recruiting and activation processes are meeting or exceeding company growth needs. Duties may include, but are not limited to the following:

You will...

  • Build and maintain a consistent onboarding experience for applicants across all roles and markets.
  • Design, implement, and iterate on end-to-end funnel flow and automation using a data-driven approach.
  • Support maintenance of acquisition pipeline, using data to increase efficiency of workflows.
  • Collaborate cross functionally with the Operations and Credentialing teams to ensure all recruitment funnels remain compliant.
  • Connect with Product and third-party vendors to build solutions focused on creating an optimal onboarding experience for applicants from landing pages through the onboarding funnel.
  • Work closely with the Director of Growth and B2B Demand Generation Manager to execute on applicant goals and guarantee top-of-funnel applicants are receiving a consistent experience.
  • Manage relationships with third-party vendors to help ensure higher conversion and speed to conversion through recruitment funnels as well as access to better data.

You have...

  • A few years of experience managing end to end recruitment or customer acquisition funnels
  • Previous experience with Fountain, Checkr, Sterling, and other similar ATS, credentialing, and background check services is a plus
  • A dual-minded approach: You’re highly creative and an excellent communicator but also process-driven, analytically oriented, and love using data to make decisions
  • Maintain a strong analytical background with a bias for developing data-driven solutions working with data tools such as Hubspot (or similar CRM/ESP), AWS, and Google Analytics Suite as needed
  • Proven track record of working at the strategic and tactical level to develop and execute innovative and effective user onboarding journeys

You'll get...

  • 100% employer-paid premiums for your (and your family's) Health, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D insurance
  • Health Savings Account with contributions from connectRN of up to $2,000 annually
  • Free gym and parking on-site
  • Flexible time off policy
  • 401k with match

Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. As a healthtech company, connectRN is committed to the health of its employees and will only hire those who are vaccinated against COVID-19 or if unvaccinated exclusively due to medical or religious exemption.

connectRN is an equal opportunity employer. As Connectors, we embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. _ If this role would make you excited to come to work every day, please apply! _We look forward to connecting.

Job Summary
  • Job Title
    Experience Designer, Clinician Onboarding
  • Company
  • Location
    Waltham, MA
  • Employment Type
    Full time
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