Functional Consultant at Cyence | Powderkeg

Location: Australia - Remote

Employment Type: Full-time

Team: Delivery Services

Brief Description:

We are seeking a Functional Consultant who is interested in working on a small team of senior-level consultants to implement our software at Property and Casualty Insurance Carriers.


We are seeking a Functional Consultant to work on our small team of senior- level consultants to implement our software at Property and Casualty Insurance Carriers.

The Guidewire Delivery Services organization includes business analysts, functional consultants, and technical integration consultants who work together to help customers and SI vendors to implement Guidewire applications at customer sites. Our projects are complex and can last from three months to two years depending on the specific customer requirements. During a project, the team will identify customer business requirements, identify solutions leveraging OOTB capabilities coupled with configuration to meet those requirements, and integrate the Guidewire application to other internal or external systems.

Guidewire consultants are expected to spend the majority of their time on-site with the client business and technical teams. This is primarily an Australia- based role but there may be an opportunity to work in other regions that Guidewire operates in.

Guidewire applications are highly configurable to the requirements of each client and require a thorough understanding of the objectives and requirements of the client.

Key activities for consultants include:

Ability to lead workshops to gather requirements and business needs and provide solution recommendations to the customer

Configuring the Guidewire products to solve customer business challenges. For configuring Guidewire products, the consultant will need to use Guidewire provided IDE to configure Screens and DB objects (Entities).

Ability to work independently and effectively with customers on projects

Ability to promote and advocate Guidewire best practices with customers

Partnering with client business teams to understand business objectives and integration requirements

Developing an overall configuration approach for the client

Producing requirements and functional design documents

Estimating the effort required to configure Guidewire products

Working with Guidewire Product management to share configuration concepts and further develop our core product features

Identifying opportunities to meet customer business objectives using business logic and configuring Guidewire applications to meet those objectives

Supporting the execution of tests, including monitoring software incidents and communicating software issues to Guidewire engineering

These roles represent Guidewire Software to our customers. The successful consultant is expected to closely with our customers while making sure that Guidewire product management is kept abreast of product strengths and weaknesses. The position requires a unique blend of technical aptitude, business process understanding, and customer-facing skills.

Individuals that join the Guidewire consulting career path are not expected to be experts in all aspects of consulting. All consultants are required to have software configuration skills and a proven track record of consulting skills in order to be successful.

Locally based consultants are typically expected to work onsite 4-5 days a week- (depending on the project)

*Candidates must currently reside in Australia.

Required Skills and Experience

  • Professional consulting experience (minimum of 5 years for Consultant or 10 years for Senior Consultant) or Software engineering experience (minimum of 5 years)
  • Understanding of software development methodologies
  • Experience in engineering business processes flows through collaboration with business architects
  • Strong oral and written communication skills in English.
  • Demonstrated ability to drive client discussions and navigate client situations
  • Strong organization skills and ability to navigate client situations
  • Ability to self-organize and work independently as part of a small, elite team working closely with large customer/SI teams
  • Demonstrated ability to design, configure, and test Guidewire products
  • Technical skills to master application configuration: modifying XML definitions, understanding of relational database concepts, define & create database objects (entities) and other skills involved with implementing an advanced web application. Proficient in one OOP programming language (Java, C#, etc). Having a fair/ good knowledge of OOP concepts will make the learning curve easier for Guidewire products.
  • Nice to have: 1. IDE development experience (intellij, Eclipse, etc.), 2. Scripting language and modern web framework experience (JavaScript, ReactJS, etc.)
  • Flexible, enthusiastic approach to work including a strong desire to learn a new product and a new business domain

Desired (but not required) Skills/Experience

  • Background as a Systems Analyst/Technical Consultant working with Fortune 500 customers
  • Prior business process and configuration experience with configurable software such as Oracle Applications or SAP.
  • Experience with n-tier web architected solutions
  • Knowledge of policy, billing, or claim processes within an insurance company.
  • Insurance knowledge or project experience

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary
  • Job Title
    Functional Consultant
  • Company
  • Location
    San Mateo, CA
  • Employment Type
    Full time
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