Location: United States - Exton, PA

Employment Type: Full-time

Team: Delivery Services

Project Analyst, GSC

Guidewire Services Center (GSC) was established to help meet a growing global customer demand for expertise in implementing Guidewire’s products, currently being used by customers who are household names globally.

The Project Analyst role is crucial for supporting key project functions such as ensuring that program meetings are coordinated well, helping with status reports, administering and maintaining the project Agile Lifecycle Management (ALM) tool (e.g. Jira), collecting and maintaining project issues lists, on- boarding team members, and various other project functions. The ideal candidate will be knowledgeable about agile implementation methodologies and enterprise-scale implementations and possess the ability to think critically to tackle problems

Essential duties:

• Act as primary customer contact for specific areas assigned by Project Manager
• Crafting collateral/templates on an ad hoc basis that will foster into Methodology
• Evaluating and monitoring project tooling ensuring team members are updating ALM tool on a timely basis
• Supporting Project Managers through coordinating ALM in preparation for sprint planning meetings.
• Supporting the Project Manager in tracking and reviewing the budget and finances
• Timecard review/approval. Follow up on missing timecards in line with Business Ops end of month timeframes.
• For the ALM tool, setup/adapt workspace, users, releases, iterations, and user stories
• Onboarding new delivery team members
• Maintaining project schedules external to ALM tool
• Facilitating Lessons Learned meetings and Retrospectives
• Preparing for PMO Audits
• Maintaining project collateral (SharePoint, etc.)

May also be required to:

• Train the project team on the ALM tool
• Produce Status Reports including output from the ALM Tool
• Assist with inception phase logistics
• Aid with the admin work in generating the list of User Story Cards for Development to be imported into the ALM tool
• Monitoring staffing and Updating the Conceptual Sprint Plan to validate that capacity for remaining sprints is sufficient to complete the work
• RAID, Maintaining Issues/Risks lists - running these meetings

Required skills and experience:

• Effective interpersonal, and communication skills, relationship building
• Demonstrated ability in problem-solving
• Strong analytical skills and ability to coordinate data in reports
• Understanding of techniques for planning and monitoring programs
• Strong MS Office Skills (e.g. Excel, PowerPoint, Word, etc.)
• Detailed oriented individual who can provide polished deliverables to customers

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.