Location: Canada - Toronto
Employment Type: Full-time
Team: Product Development Operations
At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas
such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.
We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.
We’re searching for people who are as passionate about working together to deliver quality products and support as we are. Join us and enjoy a career where you can make an impact. You’ll be inspired by those around you, and you’ll be trusted and empowered to go further.
As a Site Reliability Engineer, you will be part of a team that is passionately automating everything possible to make Guidewire systems run more efficiently. The Platform team is dedicated full-time to creating and running software that improves the reliability of systems in production, serving hundreds of customers and supporting millions of transactions each day. You will be ensuring the reliability of Guidewire’s flagship cloud platform and InsuranceSuite products and building tooling to
help ensure efficient operations and optimal availability of all SaaS multi- tenant and customer-focused systems. Platform SREs collaborate closely with Guidewire’s core product developers to ensure that the Guidewire core cloud products address functional and non-functional requirements such as availability, performance, observability, and maintainability.
This role requires a high degree of collaboration, teamwork, ownership, and responsibility. If you like to be challenged and have a passion for solving problems at scale with systems like AWS, Kubernetes, and Aurora, then we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, "If you have to do something more than once, automate it," and who can rapidly self-educate on new concepts and tools. Bonus points if you have prior experience doing production support of a SaaS platform and are comfortable working with bleeding-edge highly containerized cloud-native environments in AWS.
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.
Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.