Solution Consultant at Cyence | Powderkeg

Location: Japan - Tokyo

Employment Type: Full-time

Team: Go To Market

The Challenge

Do you believe that great software can drive great business outcomes? Are you passionate about helping businesses improve and ensuring a better experience for their employees and their customers?

Are you motivated by new challenges and want to be part of a growing and dynamic team?

The Opportunity

As a Guidewire Solution Consultant, you will be trained and empowered to help insurers leverage the world’s leading insurance platform to drive their business goals.

Solution Consultants work side by side with customers, striving to understand their business objectives and then map our solution to meet their needs. Solution Consulting requires a unique blend of business process expertise, listening skill, technical design creativity, and exceptional communication/presentation skills.

Working with a local and global team of dedicated professionals across Customer Success, Sales, Development and Services you will have a unique opportunity to help shape the direction of our products and services and gain new skills.

If you are ready for a new challenge, join Guidewire as a Solution Consultant!

The Details

  • Working in tandem with the Customer Success and Sales team to actively promote Guidewire's insurance solutions to meet insurance needs and ensure continual improvement.
  • Supporting the sales team as an authority on the functional and business aspects of our insurance solution throughout the sales cycle
  • Serving as a business partner and point-of-contact for customers
  • Conducting presentation and whiteboard sessions outlining how Guidewire’s capabilities fit within a customer’s broader ecosystem in a consultative approach
  • Responding to requests for information or proposal (product sections)
  • Engage in business consulting activities, capable of conducting detailed evaluations and demonstrations tailored to customer requirements.
  • Undertake some travel overseas for additional training and company meetings

Mandatory Requirements

  • Fluent in Japanese (spoken and written)
  • Strong English language skills (for internal communication)
  • General knowledge and experience with Microsoft Office (PowerPoint, Excel, and Word)
  • Curiosity and passion to learn
  • Must be currently residing in Japan and/or have a valid Japan working visa.

Desired Requirements

  • 3+ years in a customer-facing role (ideally pre-sales, but also client consulting and client success roles)
  • Experience in the insurance domain, ideally in General insurance. (Underwriter, claims officer, Insurance Business Analyst, Insurance consultant)
  • Ability to demonstrate that you are a strong presenter who can stand your ground and deal with tough questions.
  • Show that you are a team player who learns from your mistakes and adjusts to work well with colleagues.
  • General knowledge of modern enterprise software technologies
  • Technical experience and configuration of systems is well regarded
  • Confirmed ability to understand business process needs and to conceptualize which requirements are satisfied through our solutions

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary
  • Job Title
    Solution Consultant
  • Company
  • Location
    San Mateo, CA
  • Employment Type
    Full time
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