Senior Manager, People Operations at Dave | Powderkeg

Location: United States

Employment Type: Full Time Exempt

Team: People Operations

Dave is a banking app on a mission to build products that level the financial playing field. To date, we've helped more than 11 million customers bank, budget, avoid overdraft fees, find work, and build credit—and we're just getting started. We believe in a world where everyone has access to financial opportunity and the ability to reach their personal financial goals. With a growing suite of tools and services, we provide a superior banking experience for anyone living paycheck to paycheck.

As a virtual-first company, there is no preference on where we get our work done. You are able to live anywhere in the United States, with the exception of Hawaii.

As the Sr. Manager, People Operations, you will lead most sub functions of the People Operations team. This team is responsible for ensuring Daves have high quality benefits and wellness programs and is trusted to handle their everyday employment needs, like payroll, immigration, leave of absences, etc. Under your leadership, we will build a solid HR data infrastructure that will eventually allow us to scale and surface new insights that support Dave to make faster, data-informed people decisions. You bring to bear your experience scaling global organizations to help Dave get ahead of any issues that could arise and capitalize on any opportunities to support a world-class employment experience.

What you'll do:

  • Set the strategic direction and ensure effective administration for all employee benefits programs such as Medical, Dental, Vision plans; Life Insurance plans; Short- and Long-Term Disability; Spending Accounts; leave of absence policies; 401k etc.
  • Develop a high performing, highly engaged team, ensuring team members are clear on what is expected of them as individuals and as part of the team, know where they stand against these expectations, and have the coaching to achieve their career goals
  • Lead roadmapping exercise to ensure we’re maximizing value of company’s HRIS, Workday, in achieving organizational objectives and manage all implementations and integrations of vendors/carriers with Dave’s HRIS
  • Oversee and ensure multi-state bi-weekly exempt and non-exempt payroll is processed accurately and timely for 275 and growing US employees, and consider opportunities to scale systems and processes globally should the need arise
  • Build a strong partnership with Dave’s benefit’s brokers (Sequoia) and ensure we’re maximizing our partnership with them, including evaluating the effectiveness of Dave’s benefits offerings and stay abreast of external benchmarking and trends to evaluate and deliver a competitive benefit program
  • Develop and implement a comprehensive wellness strategy for Dave that supports our business objectives
  • Develop strategy and approach for all benefits related communications to highlight and educate employees on Dave’s benefit programs and ensure maximum participation
  • Solicit buy-in as needed, and influences decision making at executive level in order to get initiatives across the line
  • Critically review and analyze current payroll, benefits and tax process and procedures in order to recommend and implement changes leading to best-practice operations, including building up capabilities with existing team where required to meet the demands of the organization and compliance needs
  • Stay ahead of COVID-19 related guidelines, ensuring Dave is implementing policies and providing appropriate resources related to LOA, Disability Programs, EAP, current and future work from home benefits
  • Oversee Dave’s immigration program administration
  • Develop and adhere to annual budget planning for People Operations function

What you'll need:

  • 8+ of relevant payroll and benefits professional experience in high-growth, fast-paced organizations that prioritize people/talent as an advantage
  • 3+ years of direct people manager experience
  • Deep familiarity with the functional requirements for this role (payroll, benefits, HRIS, immigration, onboarding and offboarding, compliance), and how cross functional dependencies may affect the attainment of goals
  • Experienced with communicating complex ideas to varying levels of leadership and the impact on Dave’s employees
  • Understanding of federal and state regulations on benefits, retirement, leaves of absence
  • Knowledge & understanding of equity, mobility programs and multi-state tax theory
  • Impeccable verbal and written communication skills
  • Facility with quantitative and qualitative data analysis and using data to drive decision-making
  • Proven ability to adapt and quickly change direction when necessary in a fast-paced, dynamic environment
  • Ability to assess and provide input into the impact of a business process change
  • Great communication skills that can build strong working relationships with external advisors and internal teams
  • High degree of curiosity, analytical ability, detail-orientation
  • Can think strategically and act operationally

Benefits & Perks

• Premium Medical, Dental, and Vision Insurance plans

• Insurance premiums 100% covered for you and 80% for your dependents

• Company provided Basic Life and Short-Term and Long-Term Disability plans

• Generous paid parental and caregiver leave

• Voluntary Life Insurance

• 401(k) savings plan with matching contributions

• Unlimited PTO and generous company holidays

• Company laptop and home office stipend

• Personal financial advisor

Dave Inc is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.


Job Summary
  • Job Title
    Senior Manager, People Operations
  • Company
  • Location
    Los Angeles, CA
  • Employment Type
    Full time
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