Leave of Absence Specialist at Fanatics | Powderkeg

Location: Florida - Jacksonville

Employment Type: Hourly

Team: Human Resources

Company Overview

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.


The Leave of Absence Specialist will deliver an excellent customer experience while overseeing and administering leave requests requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), state and local leave laws, short-term or long-term disability plans and various company policies.


  • Maintain a positive, empathetic and professional attitude toward employees seeking information regarding leaves that may be available to them.
  • Assist employees in problem solving by identifying whether leave is appropriate and, if so, the leave most appropriate to their individual situations.
  • Manage team inboxes to ensure timely response to HRs, employees, and vendor partners
  • Respond to inquiries with timely, accurate and complete information about leaves that may be available to employees under Federal, state or local law, insurance plans or company policies.
  • Handle the leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as qualifying, requesting medical certification as needed accounting for intermittent and reduced schedule leave use.
  • Manage weekly leave payroll calculations to ensure that employees are paid appropriately given the nature of their leave and assisting employees on leave with performing the tasks necessary to maintain coverage under employee benefit plans across salaried and hourly employees.
  • Proactively communicate timelines and documentation requests with employees and local HR. Ensure that employees are aware of their leave-related responsibilities and of any documentation and notice required to qualify for and to take leave.
  • Effectively interact with leave management vendor(s) to ensure that the administration of leaves, leave tracking and certification or recertification requests are completed timely and properly.
  • Advise managers, local HR, and employees on the interaction of leave laws with paid time off and short-term and long-term disability benefits.
  • Facilitate the return-to-work process for employees returning from leaves.
  • Manage vendor invoices.
  • Draft and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.
  • Maintain complete and accurate records of leave requests in accordance with specified legal requirements and documentation of best practices.
  • Preserve confidentiality of employee communications, medical documentation and files.
  • Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
  • Assist occasionally with worker's compensation claims
  • Perform other related duties as assigned.


  • Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA and other applicable laws.
  • Three to five years of experience in administering leaves in a high-volume, multi-location corporation.
  • Ability to effectively collaborate with employees, employee managers and human resources partners while providing excellent customer service to all stakeholders.
  • Excellent interpersonal, written and verbal communication skills.
  • Excellent analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Proficient in Microsoft Office Suite or similar software.
  • Strong familiarity with worker's compensation claims preferred

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

_Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at _www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. _ _ We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Job Summary
  • Job Title
    Leave of Absence Specialist
  • Company
  • Location
    Jacksonville, FL
  • Employment Type
    Full time
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