Operations Manager at Fanatics | Powderkeg

Location: Ohio - Frazeysburg

Employment Type: Salaried

Team: Operations - Distribution (e-commerce)

Company Overview

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.


This position is responsible for managing all aspects of Manufacturing and/or Fulfillment. This includes the total inventory from delivery, storage and transfer out. It also includes the management of operations and efficient supply chain performance. This position directs the efforts of supervisors and associates.


•Effectively plan, staff, direct and coordinate activities to maintain efficient storage and flow of materials while maintaining control of inventory.

•Participate in the development of and execute a distribution services plan that ensures all receiving, storage, order fulfillment, inventory control, logistics and assembly functions meet company, financial and customer service goals.

•Maintains department standards for productivity, reliability, and accuracy

•Drives strategic priorities and operational activities

•Leads the development of staffing forecasts needed to meet peak demands of the business

•Oversight for the development of on-going process improvements to drive departmental efficiency.

•Manage a safe workplace by advocating training and accident prevention/preparedness.

•Communicate company standards and policies and take proactive corrective actions in collaboration with Human Resources to ensure compliance.

•Provide ongoing training to ensure enhanced productivity and professional development of team members.

•Additional duties as assigned.


•Bachelor’s degree in business, management, or related discipline preferred or equivalent education and experience.

•3-5 years of Fanatics tenure

•5 years (minimum) of Distribution/Warehouse management


•Must be able to gather detailed and accurate information then translate into internal operation systems

•Must be customer focused and able to gain understanding of customer's requirements

•Strong computer skills to include Excel, Word, Lotus Notes, Internet, Mainframe, FMS, DMS

•Strong communication skills (written, oral)

•Demonstrated ability to analyze data resulting in effective course of action

•Proven ability to work in a fast-paced environment while handling difficult situations

•Excellent planning and organizational skills with the ability to prioritize work and multitask

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

_Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at _www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. _ _ We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Job Summary
  • Job Title
    Operations Manager
  • Company
  • Location
    Jacksonville, FL
  • Employment Type
    Full time
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