<p>Location: London</p><br/><p>Employment Type: Hourly</p><br/><p>Team: Retail & In-Venue</p><br/><div><b>Company Overview</b></div><div>&nbsp;</div><div>Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.</div><div>&nbsp;</div><div>The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting &amp; Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.</div><div>&nbsp;</div><div>As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.</div><div>&nbsp;</div><div>At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support.&nbsp; We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.</div><div>&nbsp;</div><div><br></div><div><b><span style="font-size: 18px">Role Purpose:&nbsp;</span></b></div><div><br></div><div>The Retail Supervisor plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front line selling effort. The Retail Supervisor will drive results through effective communication, teambuilding and maintaining impeccable store standards.</div><h3>Responsibilities: </h3><br/><ul><li>Drive sales results by being the best example of fan engagement</li><li>Support back of house operations; maintain stockroom organization</li><li>Utilise KPI’s in decision making, including but not limited to; revenue targets, spend-per-head and UPT&nbsp;</li><li>Communicate daily/weekly expectations for the shop floor and events to employees under your supervision&nbsp;</li><li>Provide training and support to new employees as required&nbsp;</li><li>Provide feedback to associates based on observed job performance, fan feedback and knowledge of the work environment&nbsp;</li></ul><br/><h3>Knowledge & Experience: </h3><br/><ul><li>5 GCSE’s or equivalent</li><li>Minimum one year working in retail or sales preferred</li><li>Ability to work independently and responsibly in a fast-paced environment</li><li>Availability to work extended hours on game days and during events</li><li>Foreign language skills are a plus</li><li>Possess a fun, outgoing, confident and professional demeanour&nbsp;</li><li>Prior leadership or supervisory experience preferred</li><li>Ability to work well with all levels of management, build partnerships and direct a team</li><li>Ability to anticipate and solve problems, act decisively and persist in the face of obstacles</li><li>Ability to represent Fanatics/Team Values and standards</li><li>Able to balance and prioritize multiple tasks while remaining calm under pressure&nbsp;</li><li>Available to work varied shifts including; weekend, closing and holiday shifts</li><li>Strong verbal and written communication skills</li><li>Ability to complete two step network duo verification for the rare instance where required</li><div><br></div><div>The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.</div></ul><br/><div><b style="font-size: 18px">Benefits:&nbsp;</b></div><div><br></div><div>We are an equal opportunity employer and celebrate diversity and inclusivity at Fanatics. Our commitment to inclusion drives us forward every day; across all races, gender, gender identities, age, sexual orientation, religion &amp; spiritual beliefs, neurodiversity, disability and all identities of our people both current and future. If you have any requirement(s) for reasonable accommodations to participate in the job application or interview process, and/or to perform essential job functions, please contact us.</div><div><br></div><div><i>Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.</i></div><div><br></div><div><u>Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.&nbsp; Fanatics never seeks payment from job applicants.&nbsp; Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address.&nbsp; For added security, where possible, apply through our company website at </u><a href="http://www.fanaticsinc.com/careers" class="postings-link"><u>www.fanaticsinc.com/careers</u></a></div><div><br></div><div>Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.</div><div><br></div><div><b>NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS</b>: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.<i>&nbsp;</i>&nbsp;We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.</div><div><br></div>

Location: London

  

Employment Type: Hourly

  

Team: Retail & In-Venue

  

 **Company Overview**



Fanatics is building a leading global digital sports platform to ignite and
harness the passions of fans and maximize the presence and reach for hundreds
of partners globally. Optimizing these long-standing partnerships, a database
of more than 80 million global consumers and a trusted, recognizable brand
name, Fanatics is expanding beyond its position as a global leader for
licensed sports merchandise to now becoming a next-gen digital sports
platform, featuring an array of offerings for fans across the sports
ecosystem.



The Fanatics family of companies currently includes Fanatics Commerce, a
vertically-integrated licensed merchandise business that has changed the way
fans purchase their favorite team apparel, jerseys, headwear and hardgoods
through a tech-infused approach to making and quickly distributing fan gear in
today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles
company that is partnering with prominent sports properties, including MLB and
MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through
Topps as a cornerstone of the business, building a new model for the
collectibles and trading cards hobby with top leagues and players association
partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail
sportsbook platform. Fanatics’ partners include all major professional sports
leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and
professional teams, which include several of the biggest global soccer clubs.



As a market leader with more than 9,000 employees, and hundreds of partners,
suppliers, and vendors worldwide, we take responsibility for driving toward
more ethical and sustainable practices. We are committed to building an
inclusive Fanatics community, reflecting and representing society at every
level of the business, including our employees, vendors, partners and fans.
Fanatics is also dedicated to making a positive impact in the communities
where we all live, work, and play through strategic philanthropic initiatives.



At Fanatics, we’re a diverse, passionate group of employees aiming to ignite
pride and passion in the fans we outfit, celebrate and support.  We recognize
that diversity helps drive and foster innovation, and through our IDEA program
(inclusion, diversity, equality and advocacy) at Fanatics we provide employees
with tools and resources to feel connected and engaged in who they are and
what they do to support the ultimate fan experience.



  

 **Role Purpose:  **

  

The Retail Supervisor plays a critical role in the store and/or venue
assisting the Management Team with creating the ultimate game day and shopping
experience for our fans by leading the front line selling effort. The Retail
Supervisor will drive results through effective communication, teambuilding
and maintaining impeccable store standards.

### Responsibilities:

  

  * Drive sales results by being the best example of fan engagement
  * Support back of house operations; maintain stockroom organization
  * Utilise KPI’s in decision making, including but not limited to; revenue targets, spend-per-head and UPT 
  * Communicate daily/weekly expectations for the shop floor and events to employees under your supervision 
  * Provide training and support to new employees as required 
  * Provide feedback to associates based on observed job performance, fan feedback and knowledge of the work environment 

  

### Knowledge & Experience:

  

  * 5 GCSE’s or equivalent
  * Minimum one year working in retail or sales preferred
  * Ability to work independently and responsibly in a fast-paced environment
  * Availability to work extended hours on game days and during events
  * Foreign language skills are a plus
  * Possess a fun, outgoing, confident and professional demeanour 
  * Prior leadership or supervisory experience preferred
  * Ability to work well with all levels of management, build partnerships and direct a team
  * Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
  * Ability to represent Fanatics/Team Values and standards
  * Able to balance and prioritize multiple tasks while remaining calm under pressure 
  * Available to work varied shifts including; weekend, closing and holiday shifts
  * Strong verbal and written communication skills
  * Ability to complete two step network duo verification for the rare instance where required

  

The job duties list is not exclusive nor exhaustive and the post holder will
be required to undertake such tasks as may reasonably be expected within the
scope /level of the role.

  

 **Benefits:  **

  

We are an equal opportunity employer and celebrate diversity and inclusivity
at Fanatics. Our commitment to inclusion drives us forward every day; across
all races, gender, gender identities, age, sexual orientation, religion &
spiritual beliefs, neurodiversity, disability and all identities of our people
both current and future. If you have any requirement(s) for reasonable
accommodations to participate in the job application or interview process,
and/or to perform essential job functions, please contact us.

  

 _Tryouts are open at Fanatics! Our team is passionate, talented, unified, and
charged with creating the fan experience of tomorrow. The ball is in your
court now._

  

 _Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.
Fanatics never seeks payment from job applicants.  Fanatics recruiters will
only reach out to applicants from an @fanatics.com or @fanatics.co.uk email
address.  For added security, where possible, apply through our company
website at
_[_www.fanaticsinc.com/careers_](http://www.fanaticsinc.com/careers)

  

Fanatics is committed to responsible planning and purchasing (RPP) practices,
working with its business partners across its global and multi-layered supply
chain, to ensure that planning, sourcing, and purchasing decisions, along with
other supporting processes, do not impede or conflict with the fulfillment of
Fanatics’ fair labor practices.

  

 **NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS** : In connection with your
application, we collect information that identifies, reasonably relates to or
describes you (“Personal Information”). The categories of Personal Information
that we collect include your name, government issued identification number(s),
email address, mailing address, other contact information, emergency contact
information, employment history, educational history, criminal record, and
demographic information. _ _  We collect and use those categories of Personal
Information about you for human resources and other business management
purposes, including identifying and evaluating you as a candidate for
potential or future employment or future contract positions, recordkeeping in
relation to recruiting and hiring, conducting criminal background checks as
permitted by law, conducting analytics, and ensuring compliance with
applicable legal requirements and Company policies.

  

