Location: Florida - Tampa
Employment Type: Salaried
Team: FB Corporate
Company Overview
Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.
As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
Summary:
The Sales Ops Specialist is responsible for acting as a liaison between Sales and internal stakeholders (Sales - Vertical and Wholesale, Replenishment Planning, Demand Planning, Quick Strike Merchandising, Finance and Inventory Planning) with a specific focus on wholesale retailers (Dick's, Lids, Kohl's, etc.)
Our ideal candidate has strong attention to detail skills, is a team player and excels working in a collaborative environment to manage many moving pieces. You must be open to taking on new challenges, embracing the company culture, and building strong relationships.
Responsibilities:
o Serve as the primary contact between sales reps and internal teams
o Partner with cross functional teams to prepare for order processing to ensure timely submissions of sales orders and requests
o Optimize use of sales tools and enforce best practices. Develop and implement initiatives (e.g. tools, process, assets) that accelerate the productivity of a sales rep
o Use data-driven decision-making and first principles to consistently improve our systems and address major gaps
o Participate in and lead user acceptance testing (UAT) and provide detailed feedback on new system enhancements
o Act as liaison between our internal and external sales, warehouse, and production teams
o Fulfill additional product information requests for the sales team
o Provide administrative support for sales team and support sales force with general questions and operations
o Ability to influence and communicate important feedback from customers to internal cross functional teams
o Manage maintenance and communication of various sales materials, e.g. collateral postings and updates, marketing and online tools
o Continuous improvement - play a key role on the team to identify opportunities, develop strategies, and design execution of projects and programs to increase sales productivity and improve operational efficiency
Requirements:
o 2-3 years Sales Operations, Merchandising Operations or Planning experience required
o Bachelor's Degree preferred
o Microstrategy or other data querying tool experience required
o SalesForce or other CRM system experience preferred
o Licensed sports industry knowledge and/or experience highly desired
o Expert level analytical and quantitative skills; computer proficient with Microsoft applications
o Excellent organization skills
o Strong professional and proactive communication skills including the ability to work in a team environment; solid written and verbal communicator
o Ability to meet deadlines, prioritize workload, adapt to change and maintain composure under pressure
o Strong systems learner
o Positive attitude with flexibility and adapts quickly to change
o Highly motivated to seek solutions
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. _ _ We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.