Senior Business Analyst - Operations at Fanatics | Powderkeg

Location: Florida - Jacksonville

Employment Type: Salaried

Team: Operations - Support/Continuous Improvement

Company Overview

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics’ footprint across the broader digital sports landscape will be rolled out soon. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.


The Sr. Business Analyst primary responsibility is to support driving both strategic and tactical projects by identifying, analyzing, and presenting action-oriented data with recommendations which brings value to Fanatics. This position will augment our Business Intelligence to help steer our Global Ecommerce operation. This analyst will effectivity communicate and collaborate with a variety of people across the operation, finance, buying, data science, and supply chain technology organizations to perform their job.


•Fluent in MicroStrategy, Tableau, or business intelligence tools

•Use of statistical languages like R and Python

•Knowledge of SQL Databases and queries

•Familiarity with Scala, Java or C++ is an asset

•Demonstrated track record of handling multiple projects/tasks simultaneously

•Ability to communicate effectively to all levels of the organization

•Strong math skills (Multi Variable Calculus, Linear Algebra, and Statistics)

•Problem solving aptitude

•Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook, Project)

•Comprehension of Warehouse Management Systems

•Grasp of High-Volume Ecommerce operations


  • •Use strategic thinking to see the big picture, understand all the fundamental parts of the topic, and derive / validate conclusions using quantitate skills that can be easily digested by the appropriate audience.

  • •Review, augment, or create operational performance indicators, dashboards, and reports

  • •Build data models to highlight business opportunities

  • •Analyze complex data sets to identify trends that are actionable by stakeholders

  • •Conduct analysis regarding “what if” scenarios related to capacity planning, network expansion, inventory, and transportation

  • •Quantify impacts via metrics, provide insights, and draft executive level summaries

  • •Present data with appropriate visualization techniques


  • •Bachelor's degree in business, engineering, computer science, or a related field that deals with complex data analytics

_Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an or email address. For added security, where possible, apply through our company website at

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. _ _ We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Job Summary
  • Job Title
    Senior Business Analyst - Operations
  • Company
  • Location
    Jacksonville, FL
  • Employment Type
    Full time
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