Senior HRIS Analyst at Fanatics | Powderkeg

Location: Florida - Jacksonville

Employment Type: Salaried

Team: Human Resources

Company Overview

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

The HRIS Analyst is a professional position within the HRIS organization. The primary focus of this role is the day-to-day/front-line support of all Fanatics Human Capital Management systems (payroll, time keeping, application tracking systems, performance management, learning management, etc.).


  • The successful candidate will have strong interpersonal skills, the ability to communicate effectively to a diverse customer base, a keen attention to detail, and the desire to deliver high quality results that balance business needs and system functionality.

  • Production Support & Maintenance ( % of time: 65 )

  • Determines the most effective technical approach to define and resolve identified problem(s) with assistance and minimal client impact.

  • Takes proactive measures to ensure optimal application and system performance and works with Human Capital Management software vendors to resolve issues.

  • Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.

  • Assist in the review, testing and implementation of system upgrades or patches.

  • Provides new and innovative alternative solutions to HRIS system and application challenges.

  • Maintain Human Capital Management system tables, pay rules, business process configuration, and update as necessary.

  • Develop new, or modify existing integrations to internal and external clients using technologies including configurable fields, imports/exports, business intelligence reporting, etc.

  • Preserve the integrity of the system by facilitating security requests and modifications.

  • Training ( % of time: 15 )

  • Develop end-user procedures, guidelines, and documentation.

  • Train employees, managers, and Human Resources teammates on new processes/functionality.

  • Create web-based training videos to support existing system functionality and on-board new HR end-users.

  • Facilitate formal and informal training sessions and workshops.

  • Projects/Process Improvement ( % of time: 5 )

  • Analyzes user requirements to determine HRIS system configuration and/or customization, evaluates business need for system customizations and conducts appropriate cost/benefit analysis, and produces technical designs for identified customizations.

  • Coordinates with HRIS Business Analysts and/or other internal professionals to define detailed requirements, analyze business needs, validate solutions with clients, and translate into configuration and/or customization technical design.

  • Test and activate new application solutions, changes or enhancements made to HRIS modules or system as a whole using Release Management tools and/or processes.

  • Work with project management and leadership to ensure the timely delivery of new functionality and enhancements.

  • Reports/Metrics ( % of time: 15 )

  • Build queries, reports, and dashboards to support business needs utilizing appropriate reporting tools.

  • Assist in the development of report standards and templates.

  • Ensures data quality and integrity by performing regular maintenance and system audits.

  • Maintain listing of scheduled/burst reports and monitor for successful event execution.


  • Bachelor’s degree in Information Technology, Statistical Analysis, Human Resources or equivalent combination of education and experience.
  • Strong technical skills and expertise with Ultimate Software (UltiPro HCM), Cognos Analytics, Tableau, or other HRIS.
  • Strong consultative, critical thinking and analytic skills; able to build effective partnerships across multiple stakeholder groups.
  • Strong written and verbal communication skills, including the ability to communicate analytics and insights to a non-technical audience.
  • Continuous improvement mindset and a passion for measuring results through data and metrics.
  • Strong business and financial acumen, with proven ability in data analysis and interpretation, statistical application and workforce modeling.
  • Ability to execute job responsibilities with minimal supervision / involvement from others.
  • Demonstrated ability to balance business expectations with compliance, the company's policies, and preferences through negotiation and appropriate escalation.
  • Other important information about this position:
  • Some travel may be required.
  • This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

_Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an or email address. For added security, where possible, apply through our company website at

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. _ _ We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Job Summary
  • Job Title
    Senior HRIS Analyst
  • Company
  • Location
    Jacksonville, FL
  • Employment Type
    Full time
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