Location: Florida - Jacksonville

Employment Type: Salaried

Team: Fanatics Collectibles

About the Team

Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties and operators in the world, we are integrating with Fanatics’ global digital sports platform – which includes 900 sports relationships and more than 81 million reachable fans - to reimagine the collectibles business for the 21st century.

The role of the Technical Program Manager is to successful delivery of programs and projects through a project management process in close collaboration with business partners, team members and various Tech functions. This individual will assume end-to-end accountability for single or multiple concurrent projects and large programs consisting of multiple projects. The Technical Program Manager will coordinate the work of project managers, create, and maintain interlocking schedules for projects of a program, track program interdependencies, maintain and present status of the program, track, and address risks/issues at the program level. The TPM will provide process leadership and support to other Project Managers in structuring projects, consult on the use of project management tools. The Program Manager will also serve as a mentor to project managers.

What you'll be doing

• Coordinate with Project Managers and other IT business units, as well as vendors
• Manage program's budget, work on multiple projects, handle conflict/issues, and track progress
• Maintain strong customer focus while coordinating and collaborating with stakeholders, vendors, and Tech resources in implementation of key projects using effective verbal and written communication.
• Manage programs and/or multiple concurrent projects which are not necessarily related or interdependent.
• Host and present status to the Tech Leadership.
• Provide leadership to project managers, foster a positive team environment, and provide direction in ambiguous situations.
• Use negotiation skills, influence, and creativity to achieve successful outcomes around scope, schedule, costs/budget, issues/risks, and resources.
• Be a resource to project managers in developing upfront estimates of time and resource utilization through organized discovery with stakeholders, Tech resources and vendors.
• Manage the program budget process and coordinate with managers, project managers and vendors to ensure project resources are applied efficiently and effectively.
• Arbitrate and resolve conflict within the program when necessary. Understand appropriate paths and methods for escalation.
• Maintain strong customer focus while coordinating and collaborating with stakeholders, vendors, and IT resources in implementation of key projects using effective verbal and written communication.
• Manage programs and/or multiple concurrent projects which are not necessarily related or interdependent.
• Be initiative-taking and exercise initiative in identifying, tracking, and removing impediments to program success. Approach risk identification and mitigation, accordingly, including establishing contingency plans and initiating corrective action.
• Understand how individual projects affect the program/portfolio and exercise judgement in raising issues and risks to the program/portfolio level.

What we're looking for

• Years of Experience: 8 years direct work experience in a project management capacity, including all aspects of process development and execution.
• Strong familiarity with project management software.
• Experiences with Agile Methodology
• Experience with implementing and managing Agile Scrum teams
• Demonstrated experience in personnel management.
• Technically competent with various software programs, such as Excel, Power Point, MS Project, Visio.
• Skilled in negotiating and problem solving with both internal and external stakeholders
• Deep understanding of and ability to manage Project and Software Development Life Cycle (s) using both Agile and Waterfall methodologies
• Above average organizational and people Skills
• Certifications: Project Management Professional – ACP, preferred

Fanatics is building the leading global digital sports platform to ignite and harness the passions of fans, and maximize the presence and reach for hundreds of partners globally. Leveraging these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as the global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics’ footprint across the broader digital sports landscape will be rolled out soon. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

_Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at _www.fanaticsinc.com/careers

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. _ _ We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.