Workers Compensation Specialist at Fanatics | Powderkeg

Location: Florida - Jacksonville

Employment Type: Salaried

Team: Operations - Support/Continuous Improvement

Company Overview

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics’ footprint across the broader digital sports landscape will be rolled out soon. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.


The Workers Compensation Specialist will work as a strategic partner with all department leaders to ensure Fanatics is compliant with state specific Workers’ Compensation regulations and Fanatics policies and guidelines. Acts as the point of notification and contact for employee regarding any incident or injury that could or has resulted in a Workers’ Compensation claim.

Under direction, to provide workers compensation claims analysis, investigation and administration; to consult with employees and Company management regarding workers compensation benefits, the claim process, return- to-work, and light duty options; authorize payment for medical treatment; set reserves for future claims costs and negotiate and authorize claims settlements; and to do other work as required.


••Advance knowledge of the rules and regulations set by each state and department operating guidelines, ensuring reserve practices per Self-Insured Plans.

•Responsible for assessing claim files and managing incidents with excess coverage exposure.

•Evaluate claim files for timeliness, accuracy, and action planning that will bring files to successful and cost-effective resolution.

•Develop and implement strategic program goals, targeting workers compensation metrics across all operating business segments.

•Responsible for reviewing and analyzing all workers’ compensation claims documents; investigates and evaluates all claims with new or omitted medical condition submissions for compensability within statutorily required time limits; approves or denies claims; establishes claims reserves and negotiates claims resolutions and settlements within assigned limits; recommends and/or implements settlement offers.

•Implements claims cost control measures; reviews medical bills, authorizes payments; reviews and authorizes time loss records; identifies and pursues potential cost recovery from third parties; investigates suspected claims fraud; refers claimants to private rehabilitation organizations.

•Assesses and promotes early return to work and light duty options for injured workers; consults with physicians and rehabilitation professionals to identify medical conditions and physical limitations/restrictions; coordinates with departments to determine if work duties can be adjusted to accommodate injured workers on a permanent or temporary basis; monitors light-duty work assignments, maintains required documents and requests reimbursement from Employer.

•Calculates employee average weekly wage and determines medically authorized disability payments; coordinates time sheet entries and applicable information with Payroll; issues timely Notice of Closures or permanent disability payments as required.

•Assigns claims to defense counsel as appropriate; coordinates with Company Counsel and/or outside legal counsel on litigation of claims; collaborates and prepares litigation strategies with counsel to properly defend the case; attends litigation hearings; identifies and evaluates cases for exposure and potential settlement.

•Provides guidance to supervisors and employees related to the workers’ compensation claim process; counsels supervisors and employees about return to work and light duty options.

•Responsible for maintaining relationships with the medical community to raise awareness of the Company’s light duty programs; provides resources such as medical care locations, work release forms and other pertinent information to employees and supervisors in a variety of forums for easy access.

•Compiles and completes required workers compensation forms and reports; completes and distributes appropriate forms and correspondence;

•Participates in Risk Management strategic planning efforts and budgeting process relative to Company Risk and Safety programs, services, projects or issues under consideration; assists with preparation of annual budgeting process for workers compensation by monitoring claims activity and costs; prepares reports for the Risk Manager regarding projections for reserves.


•BS/BA degree or 2-5 years applicable experience in Workers Compensation and Claim Management.


••Bachelor’s degree preferred

•Demonstrated knowledge of workers’ compensation claims management related laws and medical and legal terminology

•Multi-state workers’ compensation or related field exposure

•Associates in Risk Management or other insurance/claim related designations

•History of process improvement exposure, as a leader or participant

•High comfort with managing and communicating claim trends and information by using various data sources

•Excellent verbal communication skills and a positive approach to customer interactions

•Ability to think critically to solve problems

_Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an or email address. For added security, where possible, apply through our company website at

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. _ _ We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Job Summary
  • Job Title
    Workers Compensation Specialist
  • Company
  • Location
    Jacksonville, FL
  • Employment Type
    Full time
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