Location: San Francisco, CA

Employment Type: Full-time

Team: Data & Intelligence

Who we are

Getaround connects safe, convenient, and affordable cars with people who need them to live and work. Our community includes guests who rely on our cars for on-demand mobility and hosts who share cars on our platform including those who operate their own car-sharing businesses.

Our connected car technology allows guests to book and unlock a wide variety of vehicles directly from our app without ever having to meet anyone in person, carry an access card, wait in line, or coordinate picking up keys. Cars are parked 22 hours a day on average. When we share cars, we don’t need as many on the road, which means fewer accidents, reduced traffic, and less space required for parking. Car sharing modernizes mobility by allowing people to connect multiple forms of efficient transportation for any type of use case.

Studies have shown that when car sharing is available, people drive less and drive vehicles more appropriate for their use case, which can reduce household carbon emissions by up to 40%. Also, shared cars are used more frequently and retired more quickly, accelerating the adoption of newer, more energy- efficient vehicles.

The Opportunity

We are looking for a Senior BI Analyst to join our growing team as we enter a new phase of expansion. In this role, you'll partner with various teams to optimize the funnel, increase retention and customer happiness, and identify areas of opportunity to accelerate our growth engines. Our ideal candidate is a self-starter with the motivation to influence the future of mobility. Key strengths for this role include curiosity, growth expertise, and technical abilities to operate independently and guide a roadmap that addresses our biggest growth opportunities.

In this role, you will have the opportunity to work with various business teams to shape Getaround’s marketplace growth strategies, such as product, marketing, customer support, and content stakeholders. You will set up end-to- end analytical capabilities (instrumentation, measurement, testing, and modeling as required) that will feed our data-driven decision-making on which levers to pull according to the business needs. Also, you will lead the impact measurement of launched growth and retention initiatives.

What You'll Do

• Develop a comprehensive data-driven growth and retention strategy in coordination with business stakeholders
• Analyze data from external and internal sources using SQL and Looker to identify new opportunities for growth and retention
• Partner with engineering, data science, and other analytics teams to build long-term solutions that support the growth strategy
• Work closely with business owners to understand and identify key business questions, challenges, and KPIs to increase and retain hosts, cars, and guests on the Getaround platform
• Understand performance and key drivers of performance to provide ongoing deep dives that help stakeholders understand and predict business performance
• Use attribution data to cohort our users by source and value to our platform to inform our marketing outreach and campaign performance
• Use event data from our mobile and web apps to determine product pain points and why guests fall out of the funnel
• Deep dive into customer service metrics to inform on strategy for host and guest retention

What You'll Bring

• 5+ years of demonstrated success on a BI team
• Bachelor’s degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics) required. Master’s degree in a quantitative field preferred
• 2-4 years experience in an analytics role in a fast-paced environment like tech, consulting, investment banking, or similar
• Top-decile data wrangling skills; strength in SQL, R, or Python for data analysis, modeling, and visualization
• Experience with a Business Intelligence tool like Looker, Tableau, Redash, Mode, Periscope, etc
• Analytical toolset including an understanding of statistics (time series analysis, cluster analysis, multivariate analysis)
• Self-motivated, independent, organized and proactive, highly responsive, flexible, and adaptable when working across multiple teams
• Passionate about producing high-quality analytics deliverables and communicating recommendations effectively to a broad audience
• Results-driven personality and ability to balance multiple projects
• Strong verbal and written communication skills; ability to produce high quality and concise deliverables
• Experience managing project ambiguity, complexity, and interdependencies in a methodical and structured way
• Adaptability, flexibility, and a willingness to work within changing priorities, including ad hoc requests
• Ability to work autonomously in a fast-paced environment with a strong sense of accountability, and attention to detail

Additional Awesomeness

• Experience with any part of our data stack: Stitch, Segment, Python, Airflow, BigQuery, dbt, Looker, Google Analytics, and git
• Supported teams that work on a quick release and testing cycles
• Worked with GitHub or another version control system before
• Worked with Atlassian tools before (JIRA, Confluence, etc.)
• Experience in native app analytics is strongly preferred
• Experience with other programming languages like Visual Basic/VBA, Javascript, Google App Script

Benefits & Perks

• 🌎 Remote First Workplace, with flexible work hours (we mean it!)
• 💰Competitive salary and generous Stock Options
• 💫401k plus platinum plans for medical, dental, vision, life, and disability benefits
• 📝 Annual Work Smarter stipend to optimize your home office and individual wellness needs
• 🧠Free Access to our Udemy learning portal and annual education stipend to focus on your career growth and development
• 🏖Flexible PTO policy and monthly Wellness Days to reset and recharge
• 💻Virtual events to connect with your fellow Getarounders, including educational speakers, cooking sessions, game nights, mixology classes and +!
• 🤝 A company culture that keeps Diversity, Equity and Inclusion top of mind, thanks to our dedicated Task Force. We are committed to being a place where you’re empowered to bring your full self to work
• 🗓 Monthly Getaround credits and discounts for you, your friends and family

#LI-Remote

At Getaround, we are proud to be an Equal Opportunity Employer. We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value.

Come join us in continuing to make Getaround a great place to work!