Social Media Manager, Community (Remote) at Getaround | Powderkeg

Location: San Francisco, CA

Employment Type: Full-time

Team: Customer Experience

Who we are

Getaround connects safe, convenient, and affordable cars with people who need them to live and work. Our community includes guests who rely on our cars for on-demand mobility and hosts who share cars on our platform including those who operate their own car-sharing businesses.

Our connected car technology allows guests to book and unlock a wide variety of vehicles directly from our app without ever having to meet anyone in person, carry an access card, wait in line, or coordinate picking up keys. Cars are parked 22 hours a day on average. When we share cars, we don’t need as many on the road, which means fewer accidents, reduced traffic, and less space required for parking. Car sharing modernizes mobility by allowing people to connect multiple forms of efficient transportation for any type of use case.

Studies have shown that when car sharing is available, people drive less and drive vehicles more appropriate for their use case, which can reduce household carbon emissions by up to 40%. Also, shared cars are used more frequently and retired more quickly, accelerating the adoption of newer, more energy- efficient vehicles.

The Opportunity

We’re looking for an experienced social marketing expert. In this role, you will be the primary planner, curator, and executor, for our social media content across all owned social channels - including LinkedIn, Instagram, TikTok, Snapchat, Facebook, Twitter, YouTube, Google My Business, and (eventually) homepage forum. This person will work closely with our Content Strategy Manager to build out the editorial calendar for social and ensure the holistic social ecosystem of our brand and product is consistent, engaging, and growing organically. This person will also work closely with our Customer Experience team to create processes around customer service inquiries on social channels. This is an individual contributor role with the opportunity to scale resourcing in the future. This provides a great opportunity to centralize and own our holistic organic social strategy and performance. This role is for someone who loves building and scaling communities, always puts forth a positive mindset, and is deeply excited by the impact and growth engine of social media.

What You'll Do

  • Develop creative organic social campaigns to educate and increase engagement with our community of guests and hosts
  • Foster our social engagement efforts by maintaining presence and conversation across all channels
  • Partner with Customer Experience team to create processes around customer service inquiries via social media
  • Establish a global editorial content calendar, collaborating with Content Strategy Manager and other x-functional partners to develop content that nurtures our community of users
  • Develop community engagement plans focused on turning prospects into customers and customers into advocates
  • Perform community moderation and platform administrationEditorial Planning and content creation Explore and test into new social channels as you see fit

What You'll Bring

  • 5+ years of experience managing social media brand channels and working cross-functionally with internal teams and stakeholders
  • Fluency with core social media platforms with an understanding of the latest social media trends and strategies
  • Ability to use analytics tools that track success of campaigns and efforts and make recommendations based on quantitative analysis
  • Strategic mindset: You should bring creative solutions to every problem and never see a challenge as insurmountable
  • Excellent oral and written communication and interpersonal skills
  • Experience developing social marketing strategies that are native to each channel and that can deliver tangible results
  • Ability to think outside the box and proven scrappy social campaign successes
  • Deep understanding of how paid and organic content and strategies work together

Benefits & Perks

  • 🌎 Remote First Workplace, with flexible work hours (we mean it!)
  • 💰Competitive salary and generous Stock Options
  • 💫401k plus platinum plans for medical, dental, vision, life, and disability benefits
  • 📝 Annual Work Smarter stipend to optimize your home office and individual wellness needs
  • 🧠Free Access to our Udemy learning portal and annual education stipend to focus on your career growth and development
  • 🏖Flexible PTO policy and monthly Wellness Days to reset and recharge
  • 💻Virtual events to connect with your fellow Getarounders, including educational speakers, cooking sessions, game nights, mixology classes and +!
  • 🤝 A company culture that keeps Diversity, Equity and Inclusion top of mind, thanks to our dedicated Task Force. We are committed to being a place where you’re empowered to bring your full self to work
  • 🗓 Monthly Getaround credits and discounts for you, your friends and family


At Getaround, we are proud to be an Equal Opportunity Employer. We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value.

Come join us in continuing to make Getaround a great place to work!

Job Summary
  • Job Title
    Social Media Manager, Community (Remote)
  • Company
  • Location
    San Francisco, CA
  • Employment Type
    Full time
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