Location: San Francisco
Employment Type: Full-time
Team: Business & Operations
Hive is the leading provider of cloud-based enterprise AI solutions to power the next wave of intelligent automation. We offer a portfolio of best-in-class deep learning models, built with consensus-validated training data sourced and annotated by our distributed workforce of more than 2 million contributors globally. Hive's APIs enable use cases including automated content moderation, contextual advertising, advertising and sponsorship measurement, document parsing, and more. We process billions of API requests per month for many of the world's largest and most innovative companies.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Jericho Capital, Bain & Company, Visa Ventures, and others. We have over 170 employees globally in our San Francisco and Delhi offices. Please reach out if you are interested in joining the future of AI!
Business Operations Associate Role
We are looking for a talented leader to oversee business operations at Hive. As a Business Operations Associate, you will be assisting the executive team with a variety of key activities, including improving existing processes and procedures to create effective structures for growth, implementing effective reporting and productivity goals for various teams, and tackling high impact ad hoc projects touching various company functions. Our ideal candidate has strong generalist skills, a proven background of leadership in a high-pressure environment, and an enthusiasm for digging deep into the metrics of various operations. They are able to step into any role and help out with any project as needed. A passion for startups and AI is a must.
Assist in executing operational and strategic initiatives; help set short-term and long-term goals to drive company growth
Be the operations lead in managing and delivering projects; supervise surrounding business operations activities and assist when needed
Implement and oversee effective reporting and productivity goals for various teams, ensuring metrics are useful, visible, and streamlined
Synthesize feedback from functional teams, customers, partners, and other stakeholders to identify challenges as well as optimization opportunities
Actively look for ways to improve upon existing procedures, systems, and processes
Act as a generalist in getting anything and everything done to help the company grow
Maintain awareness of industry best practices for data maintenance handling as it relates to your role.
Adhere to policies, guidelines and procedures pertaining to the protection of information assets.
Report actual or suspected security and/or policy violations/breaches to an appropriate authority.
Who We Are
We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.
Thank you for your interest in Hive and we hope to meet you soon!