Location: San Francisco

Employment Type: Full-time

Team: Business & Operations

About Hive

Hive is the leading provider of cloud-based enterprise AI solutions to power the next wave of intelligent automation. We offer a portfolio of best-in-class deep learning models, built with consensus-validated training data sourced and annotated by our distributed workforce of more than 2 million contributors globally. Hive's APIs enable use cases including automated content moderation, contextual advertising, advertising and sponsorship measurement, document parsing, and more. We process billions of API requests per month for many of the world's largest and most innovative companies.

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Jericho Capital, Bain & Company, Visa Ventures, and others. We have over 170 employees globally in our San Francisco and Delhi offices. Please reach out if you are interested in joining the future of AI!

Engagement Manager

Hive is looking for a well-rounded Engagement Manager to oversee the successful execution of our diverse set of Hive Data projects that are crucial in helping companies to incorporate AI into their business. As an Engagement Manager at Hive, you will work closely with the delivery team as well as executive stakeholders to manage several client projects at a time and provide direction and insights throughout the project cycle. You will provide support in a variety of key activities, including project execution and management, improvement of key processes within the delivery team, implementation of systems and structure, and development of team productivity metrics. Our ideal candidate has strong generalist skills and a proven background of leadership. A passion for startups and AI is a must.

Responsibilities

• Plan, manage, and execute client projects flawlessly through collaboration with business and engineering team members
• Actively look for ways to improve upon and optimize existing procedures, systems, and processes
• Manage members on the delivery team by setting achievable short-term and long-term goals, helping to prioritize team focuses, and providing effective feedback
• Implement effective reporting and productivity goals, ensuring metrics are useful, visible, and streamlined
• Interface with clients as necessary to move projects forward
• Maintain awareness of industry best practices for data maintenance handling as it relates to your role.
• Adhere to policies, guidelines and procedures pertaining to the protection of information assets.
• Report actual or suspected security and/or policy violations/breaches to an appropriate authority.

Requirements

• You have a Bachelor’s degree
• You have 3-5 years of work experience at a top consulting or banking organization, or project management / operations experience at a fast-growing start-up
• You have a strong history of leadership; you take initiative and manage others in a way that promotes growth and efficiency
• You have strong communication skills and instinctively make analytical decisions based on numbers
• You have client-facing experience and a proven ability to engage with clients when necessary
• You are highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat
• You are energetic, resourceful, and driven, and have the ownership to thrive in an unstructured environment

Who We Are

We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.

Thank you for your interest in Hive and we hope to meet you soon!