Employment Type: Full-time
Team: Platform Engineering
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.
**Who we are: **Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination
As a Cloud Operations Engineer, you are the face of Icertis Cloud Organization. Alongside Cloud Engineers, you'll provide direct developer and user support to Icertis engineers and customers as they scope, deploy, manage and extend cloud hosting to solve challenging data problems.
You will be responsible for the design, implementation and operation of workflows that ensure the smooth communication of cloud information and expertise between Icertis Engineering teams, users, and customers. You're impeccably organized and able to manage your time between quick tasks and large projects. Keen to see every problem, question, or project through to resolution, you thrive in ensuring that Icertis employees and users have all the help they need at their fingertips.
You have a passion for learning and developing technical expertise and the communication skills (both written and verbal) to translate complex technical concepts to customers of all technical abilities. You hold yourself to high standards, and strive to provide a warm and supportive experience to everyone you interact with.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non- discrimination in employment in every location in which the company has facilities.
Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
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