Employment Type: Full-Time Regular
Team: Client Success
Join Midigator's collaborative team! As e-commerce and online sales increase, so do chargebacks. Midigator’s platform helps fight chargebacks to allow merchants to prevent fraud and continue running their business. Midigator’s technology features customized automation and relevant, real-time analytics. By revealing what is happening and why it is happening, Midigator empowers data-driven decisions.
The Client Support Specialist (CSS) is primarily responsible for managing inquiries and requests from existing and new clients. They will manage conversations that come in through the Midigator chat feature. The CSS will also manage internal tasks for clients, and assist the Client Success Managers with their clients as needed. This position is open to US applicants only.
Perks & Benefits:
Collaborative work culture
Employer-paid life insurance
Equity after one year of employment
Midigator is committed to building a diverse and inclusive workforce and is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.