Location: San Francisco, CA

Employment Type: Full-Time

Team: Analytics

Minted is excited to hire a Manager, Business Analytics. The Analytics team uses rigorous analytics to generate insights from granular data that inform overall business strategy as well as product, merchandising, community, and business decisions across the company and across the idea lifecycle -- from inception to execution and via continuous improvement. This work ultimately strengthens Minted’s marketplace, leading us to stronger growth and profitability and helping us continuously improve the experience for consumers and artists on our platform.

Reporting to the Director of Business Analytics and partnering with a small but mighty group of likeminded analysts, the Manager will measure and drive the success of Minted’s consumer and product strategies. A successful candidate will be passionate about e-commerce & direct-to-consumer businesses, comfortable working in a growth-focused and fast-paced environment, have an analytical/quantitative background, as well as hands-on experience with advanced methods and complex datasets. The perfect fit is someone who loves getting into the details in search of meaningful insights while maintaining a holistic view of factors driving the business. We need someone who prides themselves in the accuracy and impactfulness of their work and sits on the sweet spot of business, data, and technology. Still working on each of those pillars? Good, we will set you up for continuous improvement of your analytical acumen.

You Will:

• Collaborate with the product management and merchandising teams to uncover important site engagement insights and conversion drivers to inform product feature and assortment decisions
• Work closely with the eCommerce, Product Management & Business Category teams to support ad-hoc analyses, weekly performance trends and also test & measure initiatives to promote growth using A/B testing
• Support all the A/B testing initiatives across Customer Analytics, from creating the experiment design and testing brief, to executing the test, analyzing the results, and providing insights & recommendations on next steps
• Co-own the site instrumentation standards & practice, along with Product Management & Engineering
• Design and build self-service dashboards using a mixture of analytical and visualization techniques, deriving actionable insight from data

You Are:

• Passionate not just about accuracy of analyses, but the accurate interpretation by team members
• Tirelessly focused on scale, documentation, data curation, and knowledge creation across the organization
• Clear, concise, and precise communication and storytelling through data
• Results driven, outcome focused, and analytical

You Have:

• 5+ years driving business insight and supporting quantitatively strong and curious business partners, preferably in the DTC (direct to consumer) and / or crowdsourcing space(s)
• Strong SQL analysis skills and experience with Snowflake
• A breadth of domain knowledge: customer lifecycle / CRM / segmentation, marketing funnels and metrics, A/B testing, crowdsourcing, advanced measurement, customer experience, finance, and qualitative insight
• Experience working with large quantities of raw, disorganized data
• Experience using reporting tools (e.g., Looker, Tableau), scripting (javascript/python/html/shell), and statistical tools (e.g., R, SPSS) are all pluses in our book
• Outstanding follow-up, organization, and time management skills

Bonus Points For:

• Still working on your business, data, and technology pillars? Great, we will set you up for continuous improvement of your analytical acumen.
• We want to learn together - tell us what you would bring to Minted that makes you distinctive
• MBA preferred

About Minted :

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.